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Bao Ninh Beach Resort

Traveler (70)
Room & Suite (29)
Pool & Beach (28)

About

#4 of 33 hotels in Dong Hoi
Location
Cleanliness
Service
Value
Right on the “snow “ beach, and beside the romentic Nhat Le river, Bao Ninh Beach Resort is the ideal resting place for tourists after a long tiring trip, an ideal place to relieve your stress and to satisfy your urge to explore the prisitne landscape that stretches from the sea all the way to great Truong Son mountain range.
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Property amenities
Free parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
115Reviews
0Q+A
4Room tips
Traveler rating
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Popular mentions
Just wonderful. The whole resort is immaculate and beautiful with a stunning beach just whow. Everyday we had the pool or the beach to ourselves like we had our own bit of paradise. Now this is not a tourist resort so not much in the ways of bars/restaurants and things to down in the town itself but worth a visit as taxis so cheap. We had only booked 3 nights and ended up staying 4 as it was that beautiful. The staff were lovely but struggled a bit with English but we found this so cute. This is a must place to stay at if you are traveling up or down Vietnam like we did and it was so worth the train journey.
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We were staying there during the National holiday, we booked two seaview room and there was absolutely no seaview at all, it was like A SCAMMM. Rooms are old, smellt and extremely noisy. Breakfast was not good and they did not change the menu daily. The hotel is too crowded and fully booked during the holiday, but the owner kept selling swim tickets for other people made it unbelievable crowded and un secured (somebody stole my baby ball and toys and i was hit by a ball at my face becaude they kept playing foofball at the swimming pool) The Gala dinner was a nightmare, food is not good and people scrambled over some chicken wings or grilled fish. Our holiday was like a nightmare. Don't ever go there Dont ever go there
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Response from SalesB24, Giám đốc Chăm sóc Khách hàng at Bao Ninh Beach Resort
Responded 4 weeks ago
Dear 196nguyent, Thank you for spending your precious time to share about your recent stay with us. We are truly sorry to hear about your bad experience with our resort's amenities and services. Rest assured that we have transferred your review to the Resort Management Team and will improve in the future. Once again, we are deeply regret that you did not satisfy with our resort and we do look forward to your next visit so we could help you enjoy Baoninh Beach Resort to the fullest! Sincerely yours, Le Nam - Customer Service Director
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The hotel was lovely and the pools and grounds were beautiful however we found the service to be lacking. Their business definitely caters to Vietnamese bus tours and not to individuals travelling as couples. It was difficult to find anyone able to help us with questions we had. The staff at the pool area did not ask if you wanted a cover for your lounge or perhaps a beverage or snack. It seemed we had to search for staff to help us constantly during our visit rather than being asked if we needed anything. Very unusual for a hotel anywhere! A Karaoke party was going on right outside our room but thankfully it shut down around 10:30PM. It looked like fun for the Vietname but it was lacking from our point of view. Too bad because it is a lovely hotel.
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Response from SalesB24, Giám đốc Chăm sóc Khách hàng at Bao Ninh Beach Resort
Responded 4 weeks ago
Dear Lois L, Thank you for spending your precious time to share about your recent stay with us. We are truly sorry to hear about your bad experience with our resort's amenities and services. Rest assured that we have transferred your review to the Resort Management Team and will improve in the future. Once again, we are deeply regret that you did not satisfy with our resort and we do look forward to your next visit so we could help you enjoy Baoninh Beach Resort to the fullest! Sincerely yours, Le Nam - Customer Service Director
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The hotel provided us with adjoining rooms on high floor as requested. Good service. Clean room, comfy bed and nice sea view. Some staff do not understand English well. Yet they still tried their best to provide a good service. Much appreciated. Have to wake at 5am. Full view from room. Beach was near. Food was near.
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Response from SalesB24, Giám đốc chăm sóc khách hàng at Bao Ninh Beach Resort
Responded Feb 20, 2019
Dear Nhi L, Thank you for believing chosen our resort for your vacation. We are pleased to learn that you had pleasant time with us. We appreciate for your kind feedback that is one of the biggest motivations for our staff to continue working well. We do hope to have chance to welcome you back with the better service in the near future. Wish you all the best in your job and your life. Best Regards, Le Nam - Customer Service Director.
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We were so blown away by this resort we’re already planning our next trip! We booked the sea view room which had such a beautiful view and perfectly located near the beach. The breakfast at Tropicana Restaurant was outstanding and so was the food at Iris Bar&Café. The spa was reasonably priced with great packages.
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Response from SalesB24, Giám đốc chăm sóc khách hàng at Bao Ninh Beach Resort
Responded Feb 22, 2019
Dear Thuy Linh, Thank you so much for choosing our hotel for your stay. We are happy to hear that you enjoyed a comfortable stay with us. We will share your comments with all staff and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks and Best Regards! Lê Năm - Customer Service Director
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PRICE RANGE
$67 - $115 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Binh ProvinceDong Hoi
NUMBER OF ROOMS
101
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