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The Derbyshire Derby

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1,450 Reviews from our TripAdvisor Community

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Showing 1,445: English reviews
Reviewed December 11, 2015

i asked the 16year old boy on reception for a quite room, as my wife has ms,(which i allready did when pre- booking), this must be the most noisy quite room we have ever stayed in ; people getting up to go to work from 6am stamping on the floor above us and banging doors closed ; the room was...

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Helpful?
1Thank Gordon G
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Gordon G I would sincerely like to discuss your review and would be keen to speak to you personally. Please do contact me directly regarding your experience. We take all feedback seriously and it is very important to us to make improvements and acknowledge. Kind Regards Anna

Dollar
Reviewed December 10, 2015 via mobile

I can't fault the hotel but it's funny how little things niggle. Only 1 bedside light, no way to adjust heating, a somewhat strange layout for getting your buffet breakfast, towels had obviously seen better days etc. The room was clean and tidy if somewhat tired and needing a refresh. Staff were friendly and approachable but something, and I don't...

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Thank Oramazda
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Oramazda Thank you for taking the time to share your comments, It is important for us to receive feedback and it is only from this we can make improvements. I am pleased you found the team friendly and approachable and I will ensure this is passed to the team. We are always striving to make improvements and this is...

Worthing, United Kingdom
Reviewed December 8, 2015

Stayed here for 3 nights as part of a weekend trip. Hotel is well located, although the noise from the MI nearby can be heard with the window open. Room was good, although on one day the bed had not been made, although the bathroom had been cleaned. Bed mattress was very soft but we are used to a medium...

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Helpful?
1Thank TPC1301
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear TPC1301 Thank you for sharing your experience with us, I am sorry you felt disappointed with the food offering, we do get extremely positive reviews regarding our extensive breakfast selection and dinner and bar menu. I will personally ensure your comments are reviewed and we make improvements where possible. I hope we can welcome you back in the future...

Lincoln, United Kingdom
Reviewed December 8, 2015

This Hotel ticked all the boxes for our family celebration. Reasonable price. Good restaurant. Pool for the children. Near enough to the Derbyshire hills and Peck Rail Santa Special. We were treated very well by courteous and attentive staff. The rooms were clean and well made up. We will be considering this hotel again when needed.

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Helpful?
Thank blackbottle57
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear blackbottle57 Thank you so much for taking the time to share your stay with us, it is so nice to read your comments regarding the team and the facilities you used during your stay. Our leisure facilities are ideal for a relaxing stay and our restaurant offers varied menus for both adults and children. I hope we can welcome...

Cannes, France
Reviewed December 6, 2015

We booked the 1 night dinner, bed & breakfast deal for 4/12/15. Superb friendly staff, dinner was delicious and breakfast excellent. My husband left his job charger in the room & housekeeping found it and we collected it with no problems.

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Helpful?
Thank Sue G
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Sue G Thank you for sharing your comments with us, I am so pleased you and your husband had a fantastic stay. We appreciate you commenting on the friendliness of the team and that you enjoyed your dinner and breakfast experience with us. I will pass your comments also to the housekeeping team and the return of your charger....

Dewsbury, United Kingdom
Reviewed December 6, 2015

I booked a one night stay at this hotel through Travelzoo. Was very apprehensive after reading some reviews. Offer included 2 course dinner with bottle of wine and full breakfast. Could not fault the food and staff very friendly. Yes rooms are a bit outdated but had everything you needed. Would certainly go again especially if Travelzoo did another offer.

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Helpful?
Thank Melvyn F
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Melvyn F Thank you for taking the time to share your stay at The Derbyshire. We sincerely appreciate you taking the time and your kind comments regarding your overnight stay. We pride ourselves on the friendliness of team this will be shared with the staff. I hope we can welcome you back very soon and you can experience another...

Reviewed December 2, 2015

its ok hotel looks better in photos on website then in real life. free wifi which is very good, nice pool small but clean & spa area... staff ok not great but ok.. asked for poached eggs one morning never got them second morning i did so a bit hit n miss... rooms dated n cold but clean phone not...

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Thank Hungryfoodblogger
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Hungryfoodblogger I am sorry to read some of your comments regarding your stay at The Derbyshire. We pride ourselves on the friendliness of our team and receive so many very positive comments. I can assure you we will review your feedback and ensure that everything possible is actioned to make improvements. Please do feel free to contact me personally...

Caistor, United Kingdom
Reviewed November 30, 2015

An overnight stay through Travelzoo, excellent value hotel Really well located but the Satnav could not find it. It is off the A38, but the hotel, the restaurant for evening meal and breakfast was excellent value. The hotel is well located for visiting, local attractions like Chatsworth or similar venues.

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Thank Ron H
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Ron H Thank you for sharing your lovely comments regarding your stay at The Derbyshire. I am so pleased you had a great stay. Our location is ideal for exploring Chatsworth and the Derbyshire Dales. It is also so nice to read your positive comments regarding our restaurant. I hope we can welcome you back very soon for another...

Derbyshire, United Kingdom
Reviewed November 29, 2015

The hotel was very clean and comfortable, the staff were very helpful and the restaurant was run exceptionally well. The pool area is very nice, very clean and managed well - overall an excellent hotel in a great location.

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Thank BRCGROUP
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear BRCGROUP Thank you for your complimentary review. We will be sharing your feedback with the team. I am so pleased you had a fantastic stay and enjoyed the restaurant and leisure facilities. I sincerely hope we can welcome you back very soon and for another great stay. Kind Regards Anna

York, United Kingdom
Reviewed November 29, 2015

Enjoyed our weekend stay.Rooms very clean and comfortable and had a peaceful nights sleep followed by a good breakfast. The pool was lovely to relax in and we also used the sauna and steam room. The restaurant and public areas were a little chilly but the staff did try to rectify this. The meal was good but I didn't like...

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Helpful?
Thank wendy e
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Wendy e Thank you for sharing your review with us, I am pleased you had good weekend with your parents. We try to offer a varied menu choice and I am sorry if this was not totally to your personal liking in the restaurant, we offer bar, restaurant and room service menus which offer significant choice. Our location is...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Family-friendly and very comfortable, you'll feel relaxed from the moment you arrive. Near the heart of the Peak district where you will find delightful walks and spectacular views. Chatsworth House, fun-packed thrills of Alton Towers, and extensive shopping at East Midlands Outlet are all nearby. Enjoy our modern gym, indoor pool, spa bath and optional health & beauty treatments. Beautiful suites available for meetings and events, from conferences to weddings. If you are planning a trip abroad, the hotel is just 30 minutes from East Midlands Airport. ... more   less 

Additional Information about The Derbyshire Derby

Address: Carter Lane East, South Normanton DE55 2EH, England
Location: United Kingdom > England > Derbyshire > South Normanton
Price Range: $77 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Derbyshire Derby 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Derbyshire Hotel South Normanton
Derbyshire South Normanton
The Derbyshire Derby South Normanton, UK
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Questions & Answers

Here's what travelers have asked, with answers from The Derbyshire Derby staff and other travelers.
32 questions
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Walsall, United Kingdom
Loughborough, United Kingdom
Kent

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Questions? Get answers from The Derbyshire Derby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a room anywhere, the rooms appear to be sound proof.”
  • Lovely range of free toiletries
  • Nail varnish on the taps, corroded but clean.
  • That's the M1 and we counldn't hear a thing
  • Was able to get more coffee, sugar and milk from reception - no problems.
  • Although the carpet id threadbare it was clean
  • Hey look kids - this is what TV used to be like
DMx2014, 2 days ago | Read review
“We were near the M1, but still not too noisy”
69alasdaira, 3 days ago | Read review
“if you are disabled get a reception floor room and a room facing the car park as the other side faces the M1”
P4393IZpaulp, 4 days ago | Read review
“We were on the ground floor which was convenient for the bar and restaurant”
willowSwUk, 1 week ago | Read review
“Check the beds”
PippaC_13, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question