We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mayfair Spa Resort & Casino

Traveler (685)
Room & Suite (130)
Dining (40)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled in the foothills of Himalayan Ranges and surrounded by green foliage, there lays a luxury sweet home with royal facilities and services in the capital city of Sikkim. Yes, MAYFAIR Spa Resort & Casino Gangtok or MAYFAIR Gangtok is a luxury home for those who come to explore the beauty of Mother Nature. Being a 5-star deluxe hotel surrounded by lush greenery, MAYFAIR Spa Resort & Casino is the pride of the city providing world-class accommodation to honeymooners, nature tour lovers and those who want to spend time in tranquility and luxury. The luxury hotel has total 68 rooms divided into executive rooms, cottages, suites and villas; while spa (award-winning spa facilities), multi-cuisine restaurant, bar facilities, indoor & outdoor games and above all casino make it an ideal destination to enjoy holidays in Gangtok, Sikkim; even entire North East. The home of India's First Five Star Deluxe Live On Shore Gaming Casino and a multiple award winning Spa, Mayfair Gangtok Spa Resort & Casino is a 48 acre large resort situated 10 km away from Sikkim’s capital city of Gangtok by a little known town of Ranipool.
Read more
Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Lagoon View
Historic Hotel
HOTEL CLASS
Reviews & more
835Reviews
738Photos
15Q+A
100Room tips
Traveler rating
  • 558
  • 190
  • 44
  • 14
  • 29
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
You read it right.. The food and and ambiance is arguably the best in gangtok. But with that comes very rude and hostile front staff. I have never such rude expirience from staff in any five stars or very renowned hotels. Stayed at so many good places in Sikkim and the staff was
Read more
Response from Chandanth, General Manager at Mayfair Spa Resort & Casino
Responded 1 week ago
Dear Madam , Greetings from MAYFAIR Spa Resort & Casino, Gangtok! At the onset, I thank you for your kind patronage and the valuable time you took to fill up the feedback form with regards to your stay at our Resort . Feedback from valued guests like you serves as an important tool for deliverance of quality service and keeps us inspired & motivated to perform better every time. From your observations, I note that your experience was not as comfortable with our Staff, as we wanted it to be. In this regard, please accept our apologies. Let me assure you that upon your observations, a corrective action has already been initiated so as to avoid its re occurrence. We hope that you would treat this as a “One off Case” and give us an opportunity to be of service to you. I shall be honored to receive you again at MAYFAIR Spa Resort & Casino. I also request you to kindly ask your assistant to drop me a mail or SMS your next travel plan to Gangtok. Inconvenience caused to you is once again deeply regretted and we assure you of our best services, attention & cooperation for all times to come. With warm regards,
Read more
It's a beautiful property hands down. It has every possible facility a 5 star can provide. But there are a few negatives I found; 1) They are almost 12kms away from City centre with very limited availability of shared cabs/private taxi.you become dependent on the hotel for
Read more
Response from Chandanth, General Manager at Mayfair Spa Resort & Casino
Responded 1 week ago
Dear Guest , Greetings from MAYFAIR Spa Resort & Casino, Gangtok! At the onset, I thank you for your kind patronage and the valuable time you took to fill up the feedback form with regards to your stay at our Resort . Feedback from valued guests like you serves as an important tool for deliverance of quality service and keeps us inspired & motivated to perform better every time. From your observations, I note that your experience was not as comfortable with Location and Service, as we wanted it to be. In this regard, please accept our apologies. Let me assure you that upon your observations on the service and the staff development program , a corrective action has already been initiated so as to avoid its re occurrence. As concern location yes we have plans to keep our own cars to give free pick up and drops to our in house guest ,but to get approved it will take some time as in sikkim hotels are not allowed to keep there own cars we have to outsource from the vendor. We hope that you would treat this as a “One off Case” and give us an opportunity to be of service to you. I shall be honored to receive you again at MAYFAIR Spa Resort & Casino. I also request you to kindly ask your assistant to drop me a mail or SMS your next travel plan to Gangtok. Inconvenience caused to you is once again deeply regretted and we assure you of our best services, attention & cooperation for all times to come. With warm regards,
Read more
Being their is like a dream the hotel facilities and services are exceptional. The beauty and view of the sea from the villa room in the hotel looks great. I just wished that I could stay their forever.
Read more
Response from Chandanth, General Manager at Mayfair Spa Resort & Casino
Responded 1 week ago
Dear Sir , We genuinely appreciate you taking time out to review us and for this perfect rating. We are delighted to know that you had a wonderful stay with Mayfair gopalpur or Mayfair Puri and were able to enjoy great service. Thank you for your kind words of appreciation and we hope to welcome you back shortly.
Read more
One of the Best hotels I've ever visited till now.. Excellent service + Excellent food.. Staffs are very good.. Specially MR.Pranoy, his service was really good.. Really enjoyed a lot...😊 Hope to visit soon..😄
Read more
Response from Chandanth, General Manager at Mayfair Spa Resort & Casino
Responded 1 week ago
Dear Sir , We genuinely appreciate you taking time out to review us and for this perfect rating. We are delighted to know that you had a wonderful stay with us and were able to enjoy great service. Our staff are doing their best to offer you an incredible experience and I would like to thank you for highlighting their work. Thank you for your kind words of appreciation and we hope to welcome you back shortly.
Read more
It’s a beautiful property Very well maintained. Food is nice and very good quality Took half board so was Good They have a nice children play area , jungle cafe Well definitely go back to this property
Read more
Response from Chandanth, General Manager at Mayfair Spa Resort & Casino
Responded 1 week ago
Dear Sir, Namaskar On the onset, thank you for choosing to stay with us , and also sharing this lovely review with us. It is gratifying to read you enjoyed our services and facilities, and that we were able to exceed your hospitality expectations. Thank you for acknowledging the efforts , and we are more thrilled to read that you enjoyed your time at our resort. Fondly looking forward to welcoming you back.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
room
Room with an ensuite bathroom area
Bathroom with a view!
View from the front
Bathroom 2
PreviousNext
12345626
They lack in response on phone but you can send mail they will response Actually all operations controlled from Bhubneshwar office you can try .At Hotel higher staff is not cooperative at all but property is beautiful , you will not get 100 % anywhere
0 votes
Show all answers
Do you provide pick up and drop from new jalpaiguri railway station??
We arranged our own transport. You can ring the hotel and find out. I am sure they can help you.
0 votes
Show all answers
Unfortunately I don't know re the room selection. Your best bet would be contacting the Managment. Good luck
0 votes
Show all answers
what are the room tariff?
Around 15000 to 20000 per night
0 votes
Show all answers
PreviousNext
123
"if you have problems with your knees ask for a room on the lower floor on ground"
"They have number of Suite rooms, choose wisely."
"Please ensure that apart from sight-seeing, you also spend quality time idling in the villa, soaking in its warmth and facilities!"
"we only stayed in the Fern villa, it was quiet"
"Take deluxe rooms only"
PreviousNext
12345620
PRICE RANGE
$166 - $511 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mayfair gangtok hotel gangtok
LOCATION
IndiaSikkimEast SikkimGangtok
NUMBER OF ROOMS
68
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing