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The Promenade

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The Promenade
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917 Reviews from our TripAdvisor Community

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Showing 862: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is neat n clean. Love the friendly vibe between guests n staffs. Staffs ever willing to please you. My favourite is along with time, as 6 years has moved on and my family and I dine for mostly dinner buffets, some of the staffs has begun to recognise us. The pleasure was as we were there to celebrate my... More 

Helpful?
Thank ansonamithra
Mumbai (Bombay), India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall stay was pleasurable. Some hits and some misses. People, Food and Location makes this hotel on high list. Quality of rooms and facility not worthy. Rooms - old and crying, Swimming pool does not exit (only on paper and small hole). Staff is so good that two of the ladies become friend of my daughter (4 years old) and... More 

Helpful?
Thank Pranshu_Mitt
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was our second stint at Promenade. We have also stayed at their sister boutique hotel, Le Dupleix, though we prefer the Promenade. Ours was a personal trip during July, and to our surprise, the weather this time was better (Pondicherry summer can be quite a challenge, especially for long time Bangaloreans like us...). As always, we booked the sea... More 

Helpful?
Thank Arindam D
Ahmedabad, Gujarat (INDIA)
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice setting, very very limited vegetarian menu.. Not a tofu fan either, so our options were really limited. Having said that, had to hop out after a spring roll starter & a Bombay Sapphire inspired cocktail.. Pondy Town. Off to cafe Ecstasy next

Helpful?
Thank Ankit_Ganatra
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing to dining with us and also for this wonderful review. Our teams are extremely dedicated to guests satisfaction and feedback such as yours allow us to ensure that we are indeed constantly making progress towards excellence. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Chose this after reading reviews on tripadvisor but this was quite a disappointment. Everything that can be wrong in a hotel was there - small rooms, shoddy maintenance, bad linen, no ventilation in the bathrooms, poor service and the list goes on. The staff was helpful but had language issues. Not sure how the other hotels are in the vicinity... More 

Helpful?
1 Thank mayankrastogi
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Hi, We visited during the 15th August weekend and had a wonderful stay experience. The staff is very nice and gives a personal touch by constantly checking with you. The place is also kid-friendly and my son enjoyed. Just felt the linen has become old and needs replacement

Helpful?
Thank Vinitha S
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing to stay with us and also for this wonderful review. Our teams are extremely dedicated to guests satisfaction and feedback such as yours allow us to ensure that we are indeed constantly making progress towards excellence. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would... More 

Level Contributor
7 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

There were mosquitos & insects in my room. The room was dirty needed a really good clean was not up to standard, mould in bathroom and floorboard coming up off floor, the bed was comfortable. Good location right on the beachfront and rooftop bar/restaurant.

Helpful?
Thank Natalie V
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Absolutely beautiful place to stay in Pondicherry. Located beside the sea, the sound of waves and the sea breeze takes you to an altogether different meditative trance. A sense of well being and the soothing feeling that you receive once u r here is the best part of this property. The rooms, bath rooms and the common areas are beautifully... More 

Helpful?
Thank leopaw
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your visit memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our guests once... More 

Level Contributor
68 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Located on the promenade, the view from the restaurants and rooms are great. The staff are friendly and made us welcome. We had lunch at the restaurant in the lobby level with a beautiful sea view. The rooms are old but maintained well. We tried the rooftop lighthouse restaurant for dinner and we were very happy that we decided on... More 

Helpful?
Thank Tommasoinn
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing to stay with us and also for this wonderful review. Our teams are extremely dedicated to guests satisfaction and feedback such as yours allow us to ensure that we are indeed constantly making progress towards excellence. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range: $76 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Business Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
#11 Family Hotel in Pondicherry
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