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Hotel Mass

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114 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Chennai (Madras), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Located in the midst of the city. Very close to market, cinemas, restaurants, bust stand, railway station, tourist places, etc. Comfortable stay, without any disturbance. Good for couples who are looking for a good budget hotel. The only problem we faced was the hot water supply. It comes only in the morning and if you want to take a bath... More 

Helpful?
Thank Mohan1713
Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 4 weeks ago

good food front office staff are so friendly and showed lot of places to visit in pondicherry they are very much known about the culture and locations sea food was really nice lighting was good lift was good bediing was neat and clean

Helpful?
Thank rajandiranelfege1
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 5, 2016

Friendly staff ,nice hotel .location near main bus stand and helpful staff in front office Mr.jagan .i like that hotel i refer my all friends .Rooms are neat and clean with basic amenities...Well appointed rooms, well maintained, excellent service and Quality food.

Helpful?
Thank jackjockey
Chennai (Madras), India
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 22, 2016

The Hotel is located very close to the bus stand of Pondicherry which is a key point. Rooms are neat and clean with basic amenities. Reasonable Tariff Good for both Business trip's for a day or two. Good staff

Helpful?
Thank raja_tm83
Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 21, 2016

Room was good; however, the AC was not working at all and we suffered a lot during hot summer. However, Mr. Vinoth tried helping us by giving some alternative options (like changing to other room, providing Table Fan etc..) and his communication was very good. He is a single Man Army there. He also agreed to refund the full amount... More 

Helpful?
1 Thank thuhin2016
Chennai
1 review
3 of 5 stars Reviewed April 11, 2016

check In was smooth mr.vinoth was taking care of It, the room service boys are not matured poor communication if anything you ask they directly says NO , b/f was ok it was not buffet but they said it ll be a buffet system, no uniform for staff anybody will guide you for anything. over all good .

Review collected in partnership with Cleartrip

Helpful?
Thank Elumalai E
Hyderabad, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2016

Well appointed rooms, well maintained, excellent service and yummy food: what more could one want? The staff was courteous and helpful. The WiFi actually worked unlike our experience at other hotels. all in all a hotel worth staying at.

Helpful?
1 Thank Krishna A
Panipat, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 27, 2016

Shabby rooms. Non-existent room service. Staff is not only not cooperative, but also not interested in being cooperative. Do not get misled by the glassy facade of the hotel building. The actual hotel is an annexe behind what you see in the internet photos. Find some other hotel. This one sucks big time!

Review collected in partnership with Cleartrip

Helpful?
2 Thank Joy_Choudhury

Travelers are raving about these Pondicherry hotels

Chennai (Madras), India
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 6, 2016

Had been there with family. The location of the Hotel is very good. Car parking available at the Hotel. Front office looks good with polite staff. Rooms were neat and clean. Food Served in the hotel restaurant - Good. Complementary Breakfast - Good. At the time of booking it was mentioned free wifi available but when i enquired at the... More 

Helpful?
2 Thank Hare_Sahu
Hyderabad, India
1 review
4 of 5 stars Reviewed February 10, 2016

Helpful management and housekeeping staff; we were there for a week and any issue/concern is taken care of in no time. Good hotel for the budget. Wi-Fi would make it more attractive stay. Connectivity is good.

Helpful?
Thank JyothiDr
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Mass

Address: 152 Marai Malai Adigal Salai | Near bus stand, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range: $19 - $33 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mass 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Mass Hotel Pondicherry
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