We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Mass

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Management photos
Hotel Mass
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

124 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 120: English reviews
Chennai (Madras), India
Reviewed 2 weeks ago

I have been here for couple of night with my friends, quite a good place experience is good. compared to some cheap hotels. The rooms were clean and was comfortable. Food was also good, though it could have been better. In short, the experience was really good.

 Report
Helpful?
Thank Prashanth R
Coimbatore, India
Reviewed 3 weeks ago

We stayed here for two nights. Rooms were good, spacious and clean. But room service is very poor. There is no towel in the bathroom and when I asked for it, they said towels went for wash - then no response on intercom for next two/three times. Front desk people were really good and helpful. There is more room for...

 Report
Helpful?
Thank Dinesh_cbe
Reviewed 4 weeks ago

We stayed there for a night. When we booked over phone they said it will cost 2200 per room and we have asked them to block and they have confirmed the same. During check in they told there is no room for 2200 and charged 2500. We aregued but reception guy was not at all convinced. we accepted and stayed....

 Report
Helpful?
Thank Malathi S
Bengaluru, India
Reviewed October 26, 2016

The hotel is good for the price they charge, a couple of thing they need to improve is cleanliness, service and WiFi facility. But it is in the centre of city and have good connectivity to all the places.

 Report
Helpful?
Thank Jayakumar B
Reviewed October 9, 2016

Hi, We reached Pondicherry on 8-oct-2016 at 8:00 AM. We called the hotel and requested if we can check-in little early as we are very tired. Their Response was RUDE. The temperature in Pondicherry was 35 Degree. Then we reached hotel by 11:30 AM and after check-in, we found that AC is not working. Intercom Phone does not have cable...

 Report
Helpful?
2Thank isht1008
Reviewed September 5, 2016

We stayed for a night and the experience was good enough, compared to some terrible hotels. The rooms were clean and was comfortable. Food was also good, though it could have been better. In short, the experience was really good.

 Report
Helpful?
2Thank Ruby K
Reviewed September 1, 2016

Very very bad experience in this hotel. They charge 3,500 Rs for 1 room. Very badly maintained rooms, toilet full of strains and broken fittings, Air-conditioning is centralized it blows only air no cooling at all, Television in the room old model crt tv remote doesn't work, I stayed in the 4th floor lift was there but out of order...

 Report
Helpful?
Thank RaghuRam S
Chennai (Madras), India
Reviewed August 30, 2016 via mobile

Our stay at the hotel was very comfortable. Hotel rooms were well maintained. It is located next to pondy bus terminus and has easy access to ashram and other places. But please avoid having food here through room service. Coffee and soup were horrible. The staff in general especially those taking care of room service were found to be lethargic.

 Report
Helpful?
1Thank sonagarden
Bengaluru, India
Reviewed August 18, 2016

Very Bad Experience, Ruined our long weekend, AC rooms without AC and very shady, Smelly, unhygenic, Charge 4000 for a non ac room. Everyone on our floor was experiencing the same problems. Overall very bad experience.

 Report
Helpful?
1Thank Kamnagupta6
Reviewed August 16, 2016

Booked this place from Make My Trip going by the photos, and paid a good 3,500 for a room. I was delayed on the day of arrival because of a vehicle breakdown, and I tried to call them to inform about it so they don't cancel my booking. No one picked up the phone, and when I called MMT about...

 Report
Helpful?
2Thank Suchismita M
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (24)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (4)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Pondicherry hotels
0.9 mi away
Hotel Corbelli
Hotel Corbelli
#48 of 72 in Pondicherry
204 reviews
0.8 mi away
Abirami Residency & Vista Rooms
Abirami Residency & Vista Rooms
#33 of 72 in Pondicherry
184 reviews
1.8 mi away
Hotel Tamizh Park
Hotel Tamizh Park
#7 of 72 in Pondicherry
327 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Pleasant Inn Pondicherry
Pleasant Inn Pondicherry
#37 of 72 in Pondicherry
129 reviews
1.0 mi away
Anandha Inn Convention Centre & Suites
0.6 mi away
Devis Grand
Devis Grand
#32 of 72 in Pondicherry
47 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Mass

Address: 152 Marai Malai Adigal Salai | Near bus stand, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range: $24 - $1,525 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mass 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda and HotelTravel.com so you can book your Hotel Mass reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mass Hotel Pondicherry
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Mass staff and other travelers.
2 questions
Ask a question
Questions? Get answers from Hotel Mass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Please dont go in this hotel”
 of 5 bubbles Kamnagupta6, Aug 18, 2016 | Read review
“go there surely u will enjoy”
 of 5 bubbles rajandiranelfege1, Jun 30, 2016 | Read review
“choose classic room best”
 of 5 bubbles jackjockey, Jun 5, 2016 | Read review
“Best Rooms all over.”
 of 5 bubbles thuhin2016, Apr 21, 2016 | Read review
“Don't pay in advance. If you are coming from websites like Cleartrip, make sure to call the hotel and confirm your booking in advance.”
 of 5 bubbles 391mayankd, Jan 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay