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Club Mahindra Puducherry

Certificate of Excellence
200/201, Valluvar Medu, Village Manapattu | Villupuram district, Bahour Commune Panchayat, Pondicherry 607402, India (Formerly Zest Big Beach)
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691 Reviews from our TripAdvisor Community

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Showing 691: English reviews
Bengaluru (Bangalore), India
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we went and stayed in the resort from 10/07/2016 to 13/07/2016.two families and two studio rooms.group of 7 members.check-in was smooth with welcome drink.rooms were very tidy but small.A formerly zest property converted into a club mahindra property.Food was awesome and tasty.Hospitality at its best.Fun rangers keep you and your kids busy all day with so many activities.Spa is small... More 

Helpful?
Thank NAGENDRA1993
ClubMahindra, OBM - Project Manger at Club Mahindra Puducherry, responded to this review

Hi Thanks for writing in and we are delighted to have received your feedback. We are glad that you enjoyed your stay at our resort and will certainly pass on your appreciation to our resort team. Your review encourages us to up the level of amazement that we offer and continue our endeavor to delight our members. Please continue sending... More 

New Delhi, India
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As club Mahindra members, we visited as a family during July 17-20 this year. Overall, it is a great place to relax. Here is our assessment of good points and areas for improvement. First the good points: 1. The best part about the resort is the beach. They have kind of their own beach with absolutely no one there. You... More 

Helpful?
1 Thank Lovneesh
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, Thanks for writing in and we are delighted to have received your feedback. Your valuable feedback provides insights as to what our members really like and enables us to strive towards member satisfaction. Additionally, the points that you have highlighted have been shared with our team and we are reviewing the same. We look forward to welcoming you at... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

Room and bathroom were clean. Water was given in a water carrier (something similar to a Milton Kool Keg), instead of the expected packaged drinking water bottles. My husband had water from that and it aggravated his tonsils. I just had water at the resort's restaurant and I'm fine. Besides, despite being assured of cab pick-ups and drops, we had... More 

Helpful?
Thank Aditi P
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, We regret the inconvenience caused and have noted your concerns. We at Club Mahindra are committed to provide our members with best hospitality for making their holidays memorable and realize that we have fallen short of the same on this occasion. Our team is reviewing your concerns and please share your contact details with us on our Facebook page... More 

Bengaluru (Bangalore), India
Level Contributor
117 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First the pluses- A resort situated on the outskirts of Puducherry, far from the crowded everything. The biggest attraction for me was the private beach with easy access from the rooms. The resort features a pool, which is a pleasant place to spend some time. The snacks and drinks service is quick and efficient. There is also a fish spa... More 

Helpful?
Thank nyusual
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, We regret the inconvenience caused and thanks for highlighting your issues. Please be rest assured that we have noted your grievances and our team is looking into the same. Your feedback enables us to strive towards enhanced member experience. Additionally, we also look forward to welcoming you at our other resorts and are eager to create a positive experience... More 

Mumbai (Bombay), India
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

When I went with a guest family I knew that there is no microwave oven but I had no idea of the situation inside the rooms. The studio was nothing but a single room. No floor tiles in the room as well as bath room. The floor was just a cement coba. No wall tiles in bathroom. Toilet flushing was... More 

Helpful?
Thank srathlye
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, Having read your review, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Please be assured that all the points that you have brought to our notice are being addressed on priority. Please share your details via a Facebook inbox message for... More 

Bengaluru (Bangalore), India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, super facilities, nice service, good food, lots of activity options, nice rooms. One major problem which I have pointed out to Club Mahindra in my feedback, and I hope they will address, is the bad smell in the lawns & outside areas. In order to conserve water they appear to use treated sewage water to water the lawns,... More 

Helpful?
Thank apunudayk_1
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, Thanks for taking out time to share your experience regarding your stay at our resort and we are glad to have received your appreciation. Additionally, the points that you have highlighted have been shared with our resort team and we are reviewing the same. We look forward to welcoming you at our other resorts soon! More 

Chennai (Madras), India
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I go there at least once in four months as it is the closest from my place. The staffs are very warm its a nice place to spend time with your family. Lots off restaurants not he main road which will also deliver food upto the gate when you order.Overall a nice to stay.

Helpful?
Thank vavullivijay
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, Thanks for writing in and we are absolutely delighted to have received your feedback. We will surely pass on your compliments to our resort team. Your comments encourage us to continue our endeavor to delight our members. Thanks once again and do keep in touch. More 

Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The property is great.the beach is just a few steps away. Lots to do for the kids. Good food and great service. The only drawback is the room is small. No wardrobe in the room so that can be a problem if u are traveling with a couple of suitcases. You literally have to stay out of the suitcase. Other... More 

Helpful?
1 Thank trupti1902
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, Thanks for writing in and we are delighted to have received your feedback. We are glad that you had a memorable stay at our resort and loved the dining experience, ambience​ and hospitality at our resort. Please continue sending your valuable feedback as it helps us to serve our members better and we are looking forward to your future... More 

Saharanpur, India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited with family & kids. The place was nice, prebooked using membership benefits. The rooms were OK not very luxurious, with good view. Good amount of plantation has been done to make it look greener. However we faced some challenges with the washrooms, they are pretty tiny, with very limited space. The bathroom drainage was faulty. We had to... More 

Helpful?
Thank AnkitMathur
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, Delighted to have received your feedback and glad to know you had a pleasant stay at our resort. Your comments encourage us to up the level of amazement that we offer and continue our endeavor to delight our members. We will surely pass along your compliments to our resort team and we look forward to welcoming you at our... More 

Bengaluru (Bangalore), India
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So we needed a well-earned break & wanted to drive over from Bangalore. This was the only resort available to us at the time and we took it. The weather was unbearably hot in Bangalore and although we were advised that Pondy would be just as hot, we just decided to go.. So, the drive was good, the weather was... More 

Helpful?
1 Thank Luvena R
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this review

Hi, Thanks for writing in and we are glad to have received your feedback. We will certainly pass on your appreciation to our resort team. We always appreciate our members who take out time to share their views with us. Additionally, we have noted the points that you've highlighted and our team is reviewing the same. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Club Mahindra Puducherry

Address: 200/201, Valluvar Medu, Village Manapattu | Villupuram district, Bahour Commune Panchayat, Pondicherry 607402, India (Formerly Zest Big Beach)
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range: $107 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Club Mahindra Puducherry 3.5*
Number of rooms: 125
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Also Known As:
Zest Big Beach Hotel Pondicherry
Zest Big Beach Pondicherry
Hotel Style:
#4 Spa Hotel in Pondicherry
#7 Business Hotel in Pondicherry
#12 Family Hotel in Pondicherry
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