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Summit Embassy Hotel

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141 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Kolkata (Calcutta), India
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were there for few days on business trip,It was our first stay and we four of us in two deluxe rooms found our stay most comfortable. In terms of service a bit slow but that is common due to lack of staff otherwise it was our perfect stay in all respect.

Helpful?
Thank Kamlesh70
SumitMitruka, Manager at Summit Embassy Hotel, responded to this review

Dear Guest Namaste! Thanking for choosing to stay with Summit Hotels and Resorts and taking out your valuable time to write on this forum. It feels delighted to know that we could win your heart in terms of spacious rooms. We always make sure of taking care of your comfort and leisure. We do apologise for the inconvenience caused during... More 

Bengaluru (Bangalore), India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Summit Embassy is good enough if you are in transit to some other place. Though the rooms were comfortable, some of them are unbelievably tiny! The lift was not working when we went and the hotel is not as close to the railway station, as they claim it is. On the positive side, the service was good and the staff... More 

Helpful?
Thank LachuManchu
SumitMitruka, Manager at Summit Embassy Hotel, responded to this review

Dear Guest Namaste! Thank you for choosing to stay with Summit Hotels and Resorts. It feels delighted to know that we could win your heart in terms of spacious rooms, courteous and helpful staffs.The area of concern as mentioned in your review regarding the lift have been solved.We do apologise for the inconvenience caused during your stay. Do allow us... More 

1 review
1 of 5 stars Reviewed June 3, 2016 via mobile

Very bad rooms check the images to better understand. They will serve spoiled food which too after an hour of ordering. Rooms smells badly and if you ask for room freshener they will provide after 45 mins that too after so many calls. If this was not night I have never stayed my family in this kind of place.

Helpful?
Thank Ashish G

Travelers are raving about these Siliguri hotels

Kolkata (Calcutta), India
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 24, 2016

Good hotel, good service, nice breakfast (complimentary) what else you want ? The only challenge is the location is far off from main Siliguri location. Rooms and arrangements are also good. SPA is also available.

Helpful?
Thank Subhadeep A
SumitMitruka, Manager at Summit Embassy Hotel, responded to this review

Dear Guest Namaste! Thank you very much for having taken the time to write your comments about your recent stay at the Summit Hotels and Resorts. It feels delighted to know that we could win your heart in terms of spacious rooms, courteous and helpful staffs, nice breakfast and that you would come back again and stay with us in... More 

Kochi
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 16, 2016 via mobile

Located a stone throw from the main road, this hotel is very near to the market area. The road leading to it is a small one but moterable. I booked it for the good rates available and was contemplating it only as a stop over to Gangtok. It did serve its purpose. Our room was big. It can easily accommodate... More 

Helpful?
Thank Hariraj
SumitMitruka, Manager at Summit Embassy Hotel, responded to this review

Dear Guest Namaste! Thank you very much for having taken the time to write your comments about your recent stay at the Summit Hotels and Resorts. It is indeed disheartening to note that we could not meet your expectations during your stay with us, and we sincerely apologise for all the inconvenience caused to you. The area of concern as... More 

Varanasi, India
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 10, 2016

I stayed for four days in this hotel with my son in May 2016. The location is unbeatable, within the main market place but difficult to find due to its position in a lane. The check in was long as the suite room which we had booked apparently was not ready yet. We had a welcome drink included in the... More 

Helpful?
Thank Somprakas B
Dhaka City, Bangladesh
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 23, 2016 via mobile

The hotel service was very good. Staffs were very helpful. Clean rooms with all modern amenities. Thanks a lot Embassy team specially Mr. Naveen for your great assistance and service. All the best Summit Embassy.

Helpful?
Thank DUWahid
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for writing a review on TripAdvisor. We are delighted to know that every aspect of your experience was excellent. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guest. I can assure you that your... More 

New Delhi
Level Contributor
101 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed March 27, 2016

Visit date: end January 2016 Last part of our stay (overnight only as wanted to be closer to the airport) with the Summit group of hotels. The hotel is located in a busy Siliguiri street. It's was a let-down at the first instance. It's more for the traders or local business people than for travellers, I suppose. Since we were... More 

Helpful?
1 Thank Wilson_and_Wanderer
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for your recent stay and valuable feedback. It is indeed disheartening to note that we could not meet your expectations during your recent stay with us, and we sincerely apologize for all the inconvenience caused to you.We assure you that we are looking into the feedback in detail and the issues faced by you would... More 

Kolkata (Calcutta), India
Level Contributor
3 reviews
1 of 5 stars Reviewed January 29, 2016

Booked a deluxe room through goibibo but a room of 8' x 8' was allotted. The room was w/o any AC,damped wall. The lift was horrible. During the night the lift kept shouting "the door is open..pls close. Staffs in reception were answering reluctantly for the info sought eg. room rate-- ans. see online. name of the guest rm...ans. a... More 

Helpful?
Thank Debashis S
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for your recent stay and valuable feedback. It is indeed disheartening to note that we could not meet your expectations during your recent stay with us, and we sincerely apologize for all the inconvenience caused to you. We assure you that we are looking into the feedback in detail and the issues faced by you... More 

Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 16, 2016

Very good hotel for family and any kind of travelers. Situated in the busy area, can access to every possible things you want to shop. Big rooms at reasonable price with decent bed and wardrobe, bathroom with hot water facility. Complimentary breakfast was good and was serving toast, south indian, cereals, poori bhaji, paratha, tea but no coffees. Housekeeping team... More 

Helpful?
Thank atit_gaurav
SumitMitruka, Guest Relations Manager at Summit Embassy Hotel, responded to this review

Dear Guest, Namaste! Thank you for staying with us and for your review on this forum. We would like to thank you for letting us know how impressed you were with the service you received. The guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to your return and to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Internet
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Summit Embassy Hotel in Siliguri is one of the premier economy hotels in the city. We at Embassy boast of having the best rooms and service in the city. The hotel is located right in the heart of the city which makes it the preferred choice. We cater to the needs of both the leisure as well as the business travelers and have proved to be one of the most popular hotels to stay in. The property is conveniently located in the heart of the city and is a great respite to travelers who take up Siliguri as a base to tour the other beautiful regions around. The famous Hong - Kong market is just a stone throw away from the hotel. Major shopping and trading zones are a minutes walk for the hotel. Siliguri is the main commercial city of North Bengal and its importance comes from its strategic location near international and state borders. The city connects three international borders - Bangladesh, China, and Nepal. It is situated on the banks of the river Mahananda. Spread around the foothills of the Eastern Himalayas, the town is an important transportation trading and educational centre and is blessed with the beauty of nature. ... more   less 

Additional Information about Summit Embassy Hotel

Address: George Mahbert Road | Sevoke Road, Siliguri 734401, India
Location: India > West Bengal > Siliguri
Price Range: $18 - $42 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Summit Embassy Hotel 3*
Number of rooms: 20
Reservation Options:
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