Fantastic little hotel in an amazing location. We stayed in room 101 which was a studio apartment. Really spacious with loads of storage. If you wanted to eat in it had all amenities, although we didn’t as there are plenty of food places close by. Pool is perfect with free pool towels and snack bar does lovely little snacks and gorgeous cocktails that are 2 for €8 between 3 and 5 that are served to you sun lounger! Would definitely stay here again.
Absolutely loved this hotel. The pool was great, and the staff there was amazing. Everyone was super nice and helpful! Can't wait to revisit sometime :) If you're here for surfing, this is a great place to sleep. Los Cristianos is nicer than Playa de las Américas and you can just take an electric step and be there in 10 minutes.
Perfect little hotel for a week in the sun. Lovely, modern, clean and well equipped room in a perfect location with plenty of choice of food and entertainment close by and a 10-15 minute walk to the main centre. The room itself had a well equipped kitchenette which allowed us flexibility to eat out or stay in, and a little patio area to sit out on, a lovely clean bathroom (shower only) with hairdryer, and comfortable beds. Although we didn’t use the hotel facilities, the public areas were clean and the staff lovely and helpful. We couldn’t fault this hotel at all and would definitely return.
Can I just say that it’s the hotel staff make this hotel , really friendly and always happy to help , always smiling and saying hello in the passing , rooms cleaned regularly and towels changed . Hotel is in a great area in los christianos 10 mins from nearest beach , lots of good busy bars and restaurants directly around the hotel staying open late with karaoke, drag acts and various tribute acts , GGs was a fav and pizza may for food (best pizza in Tenerife) they even deliver to the hotel if u don’t want to walk 5 mins , the hotel is reasonably priced too. Theres a small rooftop pool area with lovely views out to the sea when sun setting with bar on roof too we didn’t use the bar but staff were nice and serve u cocktails to the pool if u want, the pool attendant is a lovely man always trying to make u feel welcome, only issue there doesn’t seem to be enough sun beds around the pool for guests and it feels slightly cramped but there is another area on roof without a pool with more sun beds , we preferred to spend our days at the beach though so not a big deal for us . Rooms good size , clean , well equipped and we had 2 balconies, as stated by other guest reviews the area is noisy with music playing and singing until the early hours but that doesn’t bother us infact we enjoyed listening from the balcony . Also just 5 mins in taxi to las Americas (8 euros ). Really good experience at this hotel will definitely be back .…
We went here in June 2022 what a beautiful place and the staff were fantastic especiallyJEMIMA on the reception nothing was to much trouble for her we will definitely be back thank you all so much Xxx
The hotel and its rooms are super clean and well equipped. The staff are very friendly, especially Kevin who runs the bar - he is second to none! A fabulous visit. Only 10 minutes down the hill to access beach and shops, although the further along you walk the better, as there is a sewage outlet in the bay directly below the hotel. Delicious food. I would highly recommend.
The hotel was very clean and extremely comfortable especially the beds but better than that you dont have to lift a finger with Kevin the bar man amazing .... a credit to your hotel thank you so much xxx
Disgusting dirty hotel. There are old furniture, rooms cleaning is awful. With rude staff especially receptionist. When you ask her, it seems you are guilty that you ask. Not recommended. Please avoid this hotel
Was looking forward to staying at these apartments as they have excellent reviews however our holiday turned into a nightmare. Me and the hubby checked in at about 7 pm and our room 208 had lovely sea views (as requested) albeit the living room/kitchenette was smaller than I'd anticipated although refurbished and clean and comfortable. We went out for the evening and due to travelling that day expected to sleep like proverbial logs however upon our return to sleep there was a constant sound of water in our room - like a giant cistern filling over and over again (not even in a rhythmic pattern), it was literally like water torture! We went down to reception four times and the night receptionist said there was nothing she could do (we actually felt sorry for her) she came up to our room twice to hear the noise, sympathised and said it was something to do with the rooftop pool directly above our apartment but if we could just 'stand it' for one night we could speak to reception in the morning (unfortunately her English was very limited). The water torture only stopped at 7.45 am so we had no sleep at all other than a snatched two hours. We went to reception in the morning and asked for a refund for the previous night, the maintenance man was already at reception when we arrived and the problem with the pool acknowledged. We were offered another room as it was not guaranteed that the problem would not occur again, consequently we had to pack and then unpack again. We then moved to 108 which was an inferior and smaller room. We were told only the Manager could authorise a refund so waited 4 days to see Sonia the general manager who didn't apologise and quite flatly refused to give us a refund for our torturous night stating 'nobody has ever complained before' and almost implying we were lying! Yes Sonia to save 75 pounds we are such charlatans that we will come down to reception 4 times in the middle of the night, because that's fun!!!! Apparently the night receptionist offered us a studio at 2.15 am in the morning and this is why the Manager is refusing to refund us for ONE night, unfortunately due to the night receptionist's limited English this was not conveyed to us and at one point we did consider going into reception and sleeping on the sofas in there! This incident has dominated and completely ruined our holiday as we didn't get to speak to the Manager until two days before our return home and her response completely infuriated us. The staff and cleaners are lovely but we will never stay here again and would advise other people not to stay here because if you have a problem it will not be dealt with appropriately by management.…
Booked these apartments for 3 nights last minute with friends and so glad we did. Amazing value. We had a 2 bed apartment with a balcony. Everything you need, 2 spacious bedrooms and a lounge/kitchen area with table and chairs. Apartments were cleaned every day to a very high standard. Breakfast is available for 6E. Great location away from the centre but near enough to walk to. Beach is approx 10 min walk away. Few 'British' style restaurants/bars nearby but more traditional places available on the seafront. We used the pool every day and had no problem in finding loungers to sit on although I daresay this would not be the case in high season. Would not hesitate to stay here again.