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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
2nd time at this hotel paid extra for a sea view room which was on the 6th floor and we'll worth the extra money the food is very good and the staff always greet you with a smile , adult only makes the hotel very...More
3 Thank Tommy685
Response from Gabi W, Gerente at H10 Big Sur Boutique HotelResponded October 4, 2016
Dear Guests,
its is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service to reach all...More
Lovely room, would always recommend the sea view rooms as there is a hotel we likened to a council flat block as your view from the other rooms. Roof terrace was great and you got a good breeze up there but could have done with...More
2 Thank Shan C
Response from Gabi W, Gerente at H10 Big Sur Boutique HotelResponded October 4, 2016
Dear guests,
We highly appreciate the time that you have taken to share your experience with us in H10 Big Sur Boutique Hotel because we constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are...More
first time at this hotel and hope it wont be the last,check in was efficient friendly and the bucks fizz was a nice touch as well,we got low room with a sea/pool view which was an upgrade on what we had booked and was unexpected,perhaps...More
2 Thank baz48_11
Response from Gabi W, Gerente at H10 Big Sur Boutique HotelResponded October 4, 2016
Dear guests,
Thank you very much for choosing the H10 Big Sur Boutique Hotel and for sharing your experience, we are very pleased to know that you have spent an enjoyable holiday between us.
All H10 Big Sur Team-members work every day to improve the...More
I came with my mum for two weeks on the 13th of September and we have had the best holiday! Hotel is right on the sea and the hotel itself is so clean and the staff are so friendly - I definitely made a friend...More
2 Thank lucybassford
Response from Gabi W, Gerente at H10 Big Sur Boutique HotelResponded October 4, 2016
Dear guests,
Wow! We all are more than happy after reading such an emotional review due to your amazing comments!
When we receive comments like yours, when our guests really feel like at home, that is the moment when we realize that our job is...More
We have stayed at this hotel on three occasions, at different times of the year. It does tend to get a little crowded in February, but to be expected at that time of year. It is right on the seafront and is an adult only...More
2 Thank Swanda11
Response from Gabi W, Gerente at H10 Big Sur Boutique HotelResponded October 4, 2016
Dear Clients,
Thank very much for taking the time to write a comment with regard to your visit to the Hotel H10 Big Sur and we are very proud to know that your stay was exceeding your expectations and the staff was very helpful every...More
Response from eonaLondon | Reviewed this property |
As the above. Best to contact the hotel direct, they are very open about what's going on and they move you if your not happy with a room your given re noise etc but do something now and don't spoil your holiday.