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Ona Los Claveles

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Ona Los Claveles
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204 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Reviewed 2 weeks ago

This place is a timeshare complex but don't get put off by that,we spent a week there at the beginning of November & not once did we have anyone pushing timeshare. The accommodation we had was classed as a studio which was fine as we only had breakfast there. The safe key, the t.v remote & a/c remote were included...

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Helpful?
Thank Jon D
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr Jon D, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Los Claveles team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one....

Saltburn-by-the-Sea, United Kingdom
Reviewed October 14, 2016

This was our first stay at Ona Los Claveles. My husband and I stayed in September 2016 and from the moment we arrived we just felt it was a special place. Reception staff and other holiday makers were very friendly and helpful. We met some lovely friends who told us what trips were available and where to go for the...

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2Thank lizcarvers
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. lizcarvers, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona Los Claveles.

Sunderland, England, United Kingdom
Reviewed October 12, 2016

we have used claveles as a non owner for about about 8 years,but made our mind to move on to a new venue next year.the reason being the atmosphere hanging over the place like a dark cloud,due to some management change which the owners seem to oppose.sadly it seems to be the topic all the time.and so off-putting when all...

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1Thank John W
Blyth, United Kingdom
Reviewed October 9, 2016

Just back from a great holiday at Los Claveles ,it was our first time there but we will definitely be back . The staff work extremely hard to make sure everyone has a good holiday and the apartment was excellent, very clean and it had everything you could possibly need for a good time .

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2Thank paul19552014
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrpaul19552014, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis every...

Reviewed October 2, 2016 via mobile

Had the unfortunate experience of spending a week here Firstly check in took forever, not sure the staff knew what they were doing (even though they were polite and English was pretty good) - also didn't help that they lost our cases at one point!!! Pretty rubbish that you also have to pay €8 for the tv remote, air con...

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3Thank Kara W
Edinburgh, United Kingdom
Reviewed October 1, 2016 via mobile

Just back..... Apartment was excellent.... The complex was very well looked after. The cleaners and management work extremely hard !! Only downfall is the walk to the beach, but otherwise great value for money

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3Thank dwils0n1
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. dwils0n1, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Los Claveles team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We...

Reviewed September 29, 2016

My boyfriend and I stayed here for 5 nights, we were a little weary when traveling as we read previous reviews that stated the hotel took copies of your cards etc when you arrived but that did not occcur at all! The time spent at this hotel was just perfect. As you arrive to the hotel your greeted by very...

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3Thank Karolina T
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. Karolina T, We are particularly pleased that you had a pleasant stay. Thank you very much for your warm comment, which is a great motivation for the whole team. The whole team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a...

Reviewed September 22, 2016

They have clean and spacious apartments with fully equipped kitchen and nice pool and bar area. The stay was very polite and friendly. the location of the resort is good as supermarkets, beach, restaurants and bus stop are close by. We stayed for a week and enjoyed our stay thoroughly.

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1Thank Harpreet K
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr/Mrs Harpreet K, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same...

Camborne, United Kingdom
Reviewed September 16, 2016 via mobile

Very polite and helpful staff. Clean spacious apartments and nice pool and bar area. All local amenities such as eateries and supermarket about 5 minute walk away. Beach and main town and restaurants are about ten minutes away. Lots of things to do such as Siam Waterpark (overrated in my opinion but others rave about it) and shopping centre next...

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1Thank HaleyNCR
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. HaleyNCR, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona Los Claveles.

Reviewed September 16, 2016 via mobile

I have been in this resort for two weeks The staff is friendly and always smiling. The apartment was nice and children friendly. They provided with a net for the balcony and on the internal stairs. The only problem is that in the second the air condition was not present and during the night it was very hot. Overall I...

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Thank sergio m
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. Sergio, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Ona Los Claveles is next on the beautiful hillside of Los Cristianos has grown from a fishing village to be a charming town that retains much of its original character. Kids will love the large sandy beach and warm sea that no dangers to bathe, and is ideal for both couples and family groups The exclusive studios, one and two bedrooms are furnished and decorated to a high standard including: a totally equipped kitchenette with oven, microwave, kichenware and fridge; a living room with satellite TV, DVD player and air conditioning; a bathroom; and a spacious and sunny private terrace sun loungers. Weekly maid service. ... more   less 

Additional Information about Ona Los Claveles

Address: Calle Andorra 2 | Arona, Tenerife, 38650 Los Cristianos, Arona, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: $51 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ona Los Claveles 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Los Claveles Hotel Los Cristianos
Ona Los Claveles Tenerife/Los Cristianos
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Questions & Answers

Here's what travelers have asked, with answers from Ona Los Claveles staff and other travelers.
39 questions
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Questions? Get answers from Ona Los Claveles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don;t use studios very small”
 of 5 bubbles johnwW9553CT, Oct 12, 2016 | Read review
“It's A Time Share Complex”
 of 5 bubbles BrianInUK, Aug 24, 2016 | Read review
“ground floor rooms are cooler at night - top floors have a balcony!!!”
 of 5 bubbles ashleighi_13, Aug 15, 2016 | Read review
“Pool-side rooms are best”
 of 5 bubbles W25GSjamesl, May 3, 2016 | Read review
“This NOT an Hotel. It is a Time Share Resort which has RCI Gold Crown status.”
 of 5 bubbles MPJF, Apr 8, 2016 | Read review
5 of 5
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