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Ona Los Claveles

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Ona Los Claveles
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194 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

They have clean and spacious apartments with fully equipped kitchen and nice pool and bar area. The stay was very polite and friendly. the location of the resort is good as supermarkets, beach, restaurants and bus stop are close by. We stayed for a week and enjoyed our stay thoroughly.

Helpful?
Thank Harpreet K
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr/Mrs Harpreet K, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same... More 

Camborne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very polite and helpful staff. Clean spacious apartments and nice pool and bar area. All local amenities such as eateries and supermarket about 5 minute walk away. Beach and main town and restaurants are about ten minutes away. Lots of things to do such as Siam Waterpark (overrated in my opinion but others rave about it) and shopping centre next... More 

Helpful?
Thank HaleyNCR
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. HaleyNCR, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona Los Claveles. More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I have been in this resort for two weeks The staff is friendly and always smiling. The apartment was nice and children friendly. They provided with a net for the balcony and on the internal stairs. The only problem is that in the second the air condition was not present and during the night it was very hot. Overall I... More 

Helpful?
Thank sergio m
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. Sergio, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are staying in the complex however the restaurant on site is absolutely stunning. Food quality is fantastic differ meals ordered. Lamb as the special. Pasta cabonara steak and sole. Every dish was beautiful with flavour texture and was very hot. Will definately be returning not over priced very reasonable drinks also very reasonable too. The accommodation is great we... More 

Helpful?
Thank Tracy E
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. Tracy E, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Los Claveles team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Lovely place to stay. Our apartment was spotless. The cleaners work so hard to keep the place clean, the pool and loungers were washed every day. We had a little issue with ants for the week we stayed but after letting the cleaners know, they left us a spray. The only disappointment was the construction site next door to the... More 

Helpful?
Thank roxannew1989
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. Roxanne, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Los Claveles team strives daily to fulfill all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We... More 

Leeds, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just stayed a week at Los Claveles before moving onto a hotel in Playa de las Américas. Everything has been mostly good so here are just a few pointers that you may want to know. This is a timeshare resort but you'll be pleased to know that no-one tries to sell you anything. We have two weeks in... More 

Helpful?
2 Thank Connor M
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. Connor M, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same... More 

Horsham, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 24, 2016

this is a time share complex not a hotle as sugested, we as owners have to pay for the upkeep or this resort out of our maintence which does Not come out of rentails as an hotel Please beaware THIS IS A TIME SHARE COMPLEX

Helpful?
Thank BrianInUK
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. BrianInUK, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Los Claveles even more. We look forward to welcoming you back to the hotel. Kind regards, Ona... More 

Pavullo Nel Frignano, Italy
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed August 19, 2016 via mobile

We stayed here for one week. The apartment was very small with no windows apart the balcony that was the only door and was in common with the apartment next to us. It was very hot inside and for the first two days the air conditioned didn't function. And the surprise was that we had to pay the electricity.

Helpful?
1 Thank LeBuoneForchette
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear guest, I would like to reiterate my apologies if your stay was not as expected. The whole xxx team strives daily to provide the best service and to provide maximum satisfaction to our customers. We welcome suggestions and comments, thanks to them we can detect our weaknesses and at the same time, make improvements to our service. We look... More 

Glasgow, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 15, 2016

We are just back from a 9 day holiday in Tenerife, at first we were a bit aprehensive as the hotel we originally booked with went bust and had a last minute booking with Los Claveles - but were very pleasantly surprised :)! It looks small from outside the resort and is situated at the top of a hill, which... More 

Helpful?
2 Thank Ashleigh I
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs Ashleigh I, We would like to thank you for the time spent in sharing your opinion through TripAdvisor and thank you very much for your warm comment, which is a great motivation for the whole team. We are sure that your comments will help other users to enjoy their stay with us even more. Ensuring that all our... More 

Kendal, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 2, 2016

We have just returned from Los Claveles as a family of four having spent a week there. This was our third visit over the past 5 years and the resort continues to offer exceptional services. We have two young children ages 4 and 5 and the lifeguard made us feel very safe throughout our stay. Los Claveles is built on... More 

Helpful?
Thank MrMajority
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr MrMajority Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Ona Los Claveles is next on the beautiful hillside of Los Cristianos has grown from a fishing village to be a charming town that retains much of its original character. Kids will love the large sandy beach and warm sea that no dangers to bathe, and is ideal for both couples and family groups The exclusive studios, one and two bedrooms are furnished and decorated to a high standard including: a totally equipped kitchenette with oven, microwave, kichenware and fridge; a living room with satellite TV, DVD player and air conditioning; a bathroom; and a spacious and sunny private terrace sun loungers. Weekly maid service. ... more   less 

Additional Information about Ona Los Claveles

Address: Calle Andorra 2 | Arona, Tenerife, 38650 Los Cristianos, Arona, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: $54 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ona Los Claveles 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Los Claveles Hotel Los Cristianos
Ona Los Claveles Tenerife/Los Cristianos
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