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Hotel Torre Del Mar

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C/ Carlos Roman Ferrer s/n, 07800 Playa d'en Bossa, Ibiza Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (297)
Room & Suite (78)
Dining (36)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 32 hotels in Playa d'en Bossa
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Torre del Mar is perfectly located for the ideal Ibiza holiday. Standing proudly at the beginning of Playa den Bossa Beach Resort, very close to Ibiza City Centre and only 6km away from the airport. From any of the frontline rooms and exceptional suites guests can enjoy and relax with a panoramic view of Ibiza ´s old town – World Heritage Site. The infinity pool with water sunbeds, the Excellence Terrace with Bali beds and an outdoor jacuzzi, are just some of the different areas to enjoy and relax. Also, the great Sal Rossa Spa and the 24hours gym aim for the health and well-being of its guests. And why not be delighted with local tastes and refreshing cocktails at the different F&B outlets such as the brand new Restobar Miramar or the pool Bar Sa Punta. Some of the many added values for its guests are FOC WIFI connection, nonalcoholic minibar, and tea and coffee facilities replaced daily. The Hotel was last renovated in 2019. Simply the perfect place for the ideal Ibiza holiday!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Highchairs available
Parking garage
Wifi
Pool with view
Pool / beach towels
Indoor pool
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Business
Languages Spoken
English, French, Russian, Spanish and 6 more

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
33Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
185Reviews3Q+A9Room tips
Traveler rating
  • 114
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  • 15
  • 3
  • 12
Time of year
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Popular mentions
Roxana wrote a review Sep 2020
London, United Kingdom3 contributions10 helpful votes
Stayed 4 days at this hotel because we’ve been moved from the initial one Grand Paladium This resort is nice and kind of that’s it The staff is very rude ,they actually don’t care at all about you Outside at the pool no one comes to ask if you need anything...if you need something you have to go and get it We had all inclusive which in the end found out that was actually just 75% all inclusive Limited room services (very expensive being on pandemic times) 13€ for couple of Coca Cola .... Frezzed sandwiches (reheated in microwave) and Lay’s (supermarket chips) Comes inside the room without announcing or even knocking at the door ... with a rude attitude still. More much to say about it (friends experiences) but I’ll stop here as this was my experience In the end the only good thing about this hotel was the outside beauty Anything else ... AWFUL ! I would not recommend at all !
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Alba García, Marketing at Hotel Torre Del Mar
Responded Oct 2, 2020
Dear guest: Thank you for sharing your experience you had with us. I was disappointed to read of your experience during your stay with us. Please allow me to express my sincerest apologies as this does not reflect at all our normal standards of service. We value all your feedback and please rest assured we have passed this to the relevant departments to continue improving. Please do not hesitate in contacting us, we are at your disposal to find a solution. I understand that we could not get this right on this occasion but would hope you will give us the opportunity to restore the faith in us and showcase you our true potential. Best regards,
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Ricky D wrote a review Sep 2020
1 contribution
So today is our first day at the hotel, total disappointment worst customer service, awful staff, we were given limited information on the hotel facilities we were told to go on the website and check , we asked what was included in vip service and we were told water ?!, we ordered drinks at the poolside bar, the waitress gave us the wrong drink and instead of apologising she rolled her eyes and said some comment under her breath, when we asked her what did you say she again said something and walked off. Then we got to our room and there were no instructions to how to use the jacuzzi and when I asked , I was told it’s so simple. We then ordered soft drinks in our room and were not provided with a bottle opener and again when we asked for it they told us it’s in the room, I advised them no we don’t they finally agreed and sent a opener. We are aware the hotel has limited services however when we went down to reception to ask for local places that would deliver food the receptionist gave us 3 incorrect websites, we gave up with her and researched ourselves for a food delivery place. Once we ordered our own food we asked for some plates and crockery we were told there was a charge to bring up plates! Also we have a duplex floor and each time they come to our room they knock, and when your on the top level you can’t hear, there is no doorbell , the waiter opened our room as we did not hear the door and he told us off and said next time I knock the door make sure you open the door, I can’t stress enough this is the worse customer hotel, and we are only day 1 of our stay here
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Alba García, Marketing at Hotel Torre Del Mar
Responded Oct 2, 2020
Dear guest: Thank you for sharing your travel experience you had with us. I was disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience, I do extend it with all sincerity. Please do not hesitate in contacting us, we are at your disposal to find a solution. We are sorry that we didn’t meet your expectations this time. I understand that we could not get this right on this occasion but would hope you will give us the opportunity to restore the faith in us and showcase you our true potential. Best regards,
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Emma G wrote a review Sep 2020
1 contribution
I was instantly impressed when we arrived at this hotel, the bright and airy reception area was clean and as soon as we walked in we could see the pool and bar area through the window at the back , and i knew i would love it. I think we checked in with a lady called Vanessa, who was lovely and very helpful and we went to our room to unpack. During the rest of the stay i would only like to point out that we found that we were hanging around a lot at reception if we needed to speak to someone - and also at the pool bar, seemed lack of customer service in some cases. The hotel was busy but due to covid not as busy as it would be so maybe due to less staff, but as i said, it wasnt that busy so i couldnt work out why it took so long to get a drink at the bar during the day. It seemed that cleaning glasses and putting away was a priority rather than serving people standing there. We also found that returning to our room after the day at the pool or beach, hadn't been cleaned and often found ourselves calling down for milk for a cup of coffee. I am not one to write negative reviews and i would love to come back to this hotel so this is really just a review for the hotel to perhaps see if any small changes can be made. Other than that, lovely rooms and stunning pool area and views!! :)
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Date of stay: September 2020
Value
Location
Service
Room Tip: Seaview room has to be done
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Response from Alba García, Marketing at Hotel Torre Del Mar
Responded Oct 2, 2020
Dear guest: Thank you very much for taking the time to share a review following your recent stay at Hotel Torre del Mar. We appreciate all feedback both positive and negative and I will be sharing your comments with the entire team. We look forward to welcoming you back again in the near future. Best Regards.
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zetababesrus wrote a review Sep 2020
Birmingham, United Kingdom10 contributions5 helpful votes
Stayed here 12th to 15th sept, we was moved here as our hotel closed was very worried as it's not an all inclusive hotel and was only set up for people who have had their hotel moved however I was massively surprised breakfast 7:30 till 10:30 had so much vairence of food just not a good English fry up lol then snacks from 10:30 to 13:30 lunch till 15:30 then snacks till diner time which was 19:30 till 22:30 then snacks till midnight.. The lunch menus were amazing everything cooked fresh the dinner menus was even more amazing all buffet style but still steaks,srimp,prawns,pork all cooked fresh.. The snacks were like burger n chips,Turkey n cheese croissants, salad croissants,nuggets etc I thought it would habe just been crisps or biscuits but it was great.. drinks all through the day n night till midnight.. some drinks wasn't included like 43 my favourite but was only 2 euro however all cocktails beers,bracadi,wines,prosseco,cava etc was included.. and we had 50% off any drink that wasn't which were hardly any.. The spa was half price with 10% off treatments.. We was on floor 4 room 405 to 409 with pool views rooms were spacious and lush you can only smoke on your balcony but when we were by the pool on top deck we had a sneaky Sig as no one was there n we always used an ashtray.. The pictures of the pool and hotel don't do justice it's so soreal when you arrive being right on the beach everywhere is so beautiful it was pretty empty we had the hot tub to ourselves and day beds no one was really there.. The staff are helpful on our last day, check out was at 12pm but gave it us till 1pm or we could pay 100euro till 6pm but we didn't we just put our stuff in the free lockers and there's changing rooms with showers our flight wasn't till 9.40pm we was allowed food and drinks till we left even though we checked out at 1pm.. We only used our masks to walk into the restaurant and when we got up to go to the buffet but except for that we never worn them even though they said wear them in all public areas we was never asked.. free beach towel everyday too..Mini fridge with water n hairdryer n just ask for iron n board.. honestly it's so lovely here our booked hotel was a 5 star spa the Grand palladuim but I couldn't fault the change it's like a 5 star here.. The track n trace is a joke at the airports we had to log onto the .gov website you can put random details of a fake person n even though boarder control men are there no one checked anything they just said did u do it and I said yeah n then went ok bye to everyone who was on the plane..Ibiza its self is quiet nothing really open no clubs most shops shut the few that were open closed at 8pm or 10pm the only thing open after that was a petrol station but we didn't need to go anywhere, we were ordering 2 to 3 drinks each at a time n going up to the top deck where the hot tub was n chilling in the sun or we walked along the beach n coastline finding crabs n sea life so glad we went there was 8 of us girls
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Alba García, Marketing at Hotel Torre Del Mar
Responded Sep 21, 2020
Dear guest: Thank you for your kind review. We are delighted to hear you had a comfortable stay with us and enjoyed your time in Ibiza. We hope you will come back again soon. Best Regards,
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Paulo260 wrote a review Sep 2020
Liverpool, United Kingdom88 contributions18 helpful votes
Stayed for a week in a room with a sea view which was well worth the extra cost for the great view. Room was nice and large, and the bed just about soft enough. The power shower was one of the best I’ve ever used. The hotel staff were very friendly especially Anna at the front desk. Because of covid restrictions breakfast has to be booked and has table service. Couple of mornings it was a bit chaotic but in fairness the staff are getting used to the regime as well. We found all the staff to be extremely friendly. The hotel itself is ultra modern with spacious and well kept communal areas. The pool and surrounding area were amazing and not crowded during our visit. Definitely return and can’t praise the staff highly enough. We stayed in room 529.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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Response from Alba García, Marketing at Hotel Torre Del Mar
Responded Sep 11, 2020
Dear guest: I am glad to know that you enjoyed your time in Ibiza and your stay in our hotel. We are very happy to know that you had such a memorable stay with us. Thank you very much for your kind comments and for rating us. We look forward to welcoming you on your next trip to Ibiza! Best regards.
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PRICE RANGE
$146 - $532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
torre del mar hotel
LOCATION
SpainBalearic IslandsIbizaPlaya d'en Bossa
NUMBER OF ROOMS
217
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Frequently Asked Questions about Hotel Torre Del Mar
Which popular attractions are close to Hotel Torre Del Mar?
Nearby attractions include Boom Bap (0.3 miles).
What are some of the property amenities at Hotel Torre Del Mar?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Torre Del Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Torre Del Mar?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Torre Del Mar?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Torre Del Mar?
Conveniently located restaurants include Ohana Ibiza, Loveat Ibiza, and ASSAPORAMI.
Are there opportunities to exercise at Hotel Torre Del Mar?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel Torre Del Mar?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Torre Del Mar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Torre Del Mar?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Hotel Torre Del Mar?
Many travelers enjoy visiting Air Raid Shelter (8.6 miles).