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SBH Costa Calma Palace

Traveler (610)
360
Panoramas (20)
Room & Suite (177)
Certificate of Excellence

About

#3 of 26 hotels in Fuerteventura
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Airport transportation
Public wifi
Paid wifi
Paid internet
Internet
Hot tub
Sauna
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Billiards
Evening entertainment
Table tennis
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Solarium
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Reduced mobility rooms
Wheelchair access
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Room features
Non-smoking rooms
Suites
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
21Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
678Reviews
102Q+A
87Room tips
Traveler rating
  • 353
  • 217
  • 75
  • 19
  • 14
Time of year
Traveler type
Language
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Popular mentions
Have visited Costa Calma many times but this was the first time in this hotel. Was not disappointed. From a very friendly and easy check-in to the paying of the drinks bill at 0730 on the final morning, everything went smoothly.We asked if our room could be cleaned before
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The hotel is at a great location, rooms are clean and the food is great, But... As returning guests ( 5x), in this hotel, we each time see servants doing great jobs. For example the waiters in the bars and the dining room are, mostly, there for you. The housekeeping ladies are
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Response from SBHDireccion, Director General at SBH Costa Calma Palace
Responded 2 weeks ago
Dear washingtongeorge, Thank you very much for having chosen our hotel SBH Costa Calma Palace and for having taken the time to share your experience here on Tripadvisor. It is always disappointing to read of a less than perfect stay and we truly regret to learn that we were not entirely able to live up to your expectations. We are most concerned and extremely sad about the lack of service of some of our staff. We can assure you that the service which you have received is not our standard. We always try to provide competent and friendly service from the moment of the check-in to check-out, because our main goal is to provide our guests with a pleasant and enjoyable holiday. Since we constantly follow-up guests' reviews and concerns, please be assured that all your observations and comments will be discussed and used in order to improve upon. Kind regards, The management
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The hotel is very impressive with huge 4 story lobby. Amazing terrace and a lot of place to just chill. Its right on a long stretch of great golden beach. During our holidays the weather was quite windy, but aside from this it was great. The water is crystal clear with amazing
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Response from SBHDireccion, Director General at SBH Costa Calma Palace
Responded 2 weeks ago
Dear todore931, We are please to read that you had a great holiday here with us in our SBH Costa Calma Palace. Thank you very much for sharing your experience and thoughts about our hotel with us and other travellers. We are very glad to read that you had a nice holiday here with us and that you found our food excellent. The gastronomy is indeed a major strength and therefore it is nice to know that we could convince you with the quality and variety of our products. On the other hand we are sorry if some of our staff made you a rude impression. We can assure you that our staff has always a smile, because our goal is to ensure that all our guests will spend a wonderful holidays with us and many of our guests are happy with the friendliness of our staff which you can see here on Tripadvisor. We will definitely mention this in our next team meeting to improve our service. We regret that your room did not quite meet your expectations. We can assure you that our receptionists organize the room allocation according to the reserved category. However, if a guest is not satisfied with the room, we may change it depending on the occupancy of the hotel. It would be a pleasure to welcome you again in your next holidays in Fuerteventura. Kind regards, The management
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My mum said if you have nothing nice to say, say nothing at all. So the positive bits.. nice beach, rooms clean and beautiful view from our room 5008 got the sun on the balcony 5-8pm. Reception staff helpful.
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Response from SBHDireccion, Director General at SBH Costa Calma Palace
Responded 4 weeks ago
Dear Nikirichardson, Thank you very much for have taken the time to write a review about your holiday at our SBH Costa Calma Palace. As it is our biggest aim, to provide all our guests with a faultless stay, it saddens us that we could not entirely live up to your expectations. We regret that you did not mention the negative points, because both like positive as well negative comments help us to improve our service. On the other hand we are delighted that you are happy with the beautiful view of your room as well as with the friendliness of our reception. Thank you again for your feedback and we are already looking forward hosting you again in the near future. Kind regards, The management
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We have just returned from a 3 week trip to Fuerteventura and stayed here for our last 5 days. A lovely hotel, right on the beach, with a spa. Staff from top to bottom excellent. The quality of the food and choice was also excellent. The hotel caters for mostly Germans but we
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Response from SBHDireccion, Director General at SBH Costa Calma Palace
Responded Apr 11, 2019
Dear SMD1962, Thank you for your comment. We know that the holidays are some of the most important times of the year and that is why it brightens our day to read opinions as positive as yours. Thank you very much for your fantastic review regarding our staff and services and also for sharing them your fully satisfaction is our top priority. We are pleased that we met your expectations. Looking forward to welcoming you back to our hotel in the near future. Kind regards, The management
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PRICE RANGE
$124 - $250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunrise costa calma palace hotel costa calmasunrise hotel costa calmacosta calma palace
FORMERLY KNOWN AS
Sunrise Costa Calma Palace
LOCATION
SpainCanary IslandsFuerteventuraJandia PeninsulaPajaraCosta Calma
NUMBER OF ROOMS
417
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