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All reviews free bus volcano bar minute walk aqua park self catering main town playa bastian ring hob taxis are cheap rooms are huge bar staff every other day great holiday hire car cheap holiday apartment was clean cleaned every morning
Don't believe all the reviews you read. For the price we paid it's a bargain! We're still currently here and not had any problems at all. The apartment is great, the staff have always been polite and helped when we've asked anything. The food at...More
If you are looking for a cheap holiday you can’t go far wrong. Apartment was big but dated. Cleaners weren’t up to much but we had clean bedding mid week and towels were changed every 2 days. The girl behind the pool bar was very...More
We arrived mid afternoon and went straight to our apartment on the first floor. No lift, and with a heavy suitcase, not the best start. Opening the door, it was immediately obvious it was nothing like the photos on their website. Very basic; no cushions...More
Date of stay: December 2018
Response from AnaMariaV566, reservas at Apartments Lanzarote ParadiseResponded 3 days ago
We regretted the deal at reception if our partner was not efficient enough. We try to improve the service and prepare the new employees better.
Our facilities are in a process of improvement, Maybe the photos do not meet your expectations but we...More
We stayed for 4 nights, the rooms are basic with limited cooking equipment. it was clean and all staff were really friendly.
plenty of room around the pool side with lots of sunbeds. The layout of the hotel meant noise carried from the pool to...More
Date of stay: December 2018
Thank Sharrie P
Response from AnaMariaV566, reservas at Apartments Lanzarote ParadiseResponded 4 days ago
Our team thanks you very much for lovely comments.
We always want to do the best, express our friendship, see what the needs of our customers are and please to enjoy a nice stay.
We will consider your opinion in order to improve...More
Excellent staff, all very friendly and helpful. Our room was on the top floor, unfortunately no disabled access on this floor. Found the bar food very limited. The super market only a 10 minute walk down the hill. People in the whole area very friendly...More
Date of stay: November 2018
Response from AnaMariaV566, reservas at Apartments Lanzarote ParadiseResponded 1 week ago
Thank you for time taken to write us a review. We are very grateful for the pretty comments and the score. For the next season we want to enrich the menu and to attend different options.
For the next visit if you need...More
There was a lot of broken floor when we were there and there is a lot of steps so if he has mobility issues there is no lift that's when u walk into hotel there was a walk way to the side of hotel but it had a bit of a hill
hi ok here we go by the side of the building , there is a ramp , if you are using a wheelchair . . I saw a couple of opeople walking round with crutches . there is a courtesy bus three times a day into costa teguis main... More
hi ok here we go by the side of the building , there is a ramp , if you are using a wheelchair . . I saw a couple of opeople walking round with crutches . there is a courtesy bus three times a day into costa teguis main restaurants and bars , it,s 50 / 50 if they are accesinble to you . or not . . the courtesy bus will drop you off outside Lanzarote gardens hotel . and then everything is a short walk if you cross the road and walk in a straight line towards the ocean you will avoid the hill