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Traveler (282)
Pool & Beach (68)
Room & Suite (68)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located near Morro Jable. 2-storey building. Located on the beachfront in Jandia beach (several steps lead to the beach). 300 m from Morro Jable. 1 km from a shopping centre. 90 km from the airport. 200 m from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners.
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Property amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Classic
Bay View
HOTEL CLASS

Location

Full view
86Good for walkers
Grade: 86 out of 100
39Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
246Reviews
295Photos
15Q+A
38Room tips
Traveler rating
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  • 1
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Popular mentions
This was our eighth winter visit to the Hotel XQ in the last 9 years .I think that just says it all ! We know a thing or two about customer service ourselves .The owner Magnolia , Director Susan , and their terrific team, are dedicated to their guests and the highest levels of
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Response from Magnolia H, Manager at XQ El Palacete
Responded 2 days ago
Dear guest, thank you so much for your comment, Thank you for your recommendations. We are always very interested that our customers feel very good with our services, also in diferent situations on holiday, we all want to be helpful in what we can. So we hope to see you as soon as posible here at the XQ El Palacete. We are waiting for you. Take care. We all wish you all the best. Best regards XQ El Palacete Team
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We have been coming here each year for several years. We find the place friendly and not too large. The staff know who you are , and are very helpful. The buffet breakfast and evening meal provide an amazing variety of choice. Most of the rooms have been upgraded to premium
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Response from Magnolia H, Manager at XQ El Palacete
Responded Nov 13, 2018
Dear guest, at first we want to thank you for having chosen the XQ El Palacete again for your stay in Fuerteventura. We are pleased to read that you had a nice experience in our hotel. Our great team always works very hard to offer the highest quality in all our services. Thank you very much for your positive feedback. We are looking forward to welcome you here again soon. Best regards, Hotel XQ El Palacete
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As mentioned in the previous review, we cannot understand or agree with the negative reports on the two previous reviews. This was our second visit to El Palacete, we are already planning visit number three, and again we had the most wonderful holiday, with excellent service,
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Response from Magnolia H, Manager at XQ El Palacete
Responded Oct 21, 2018
Dear guest, at first we want to thank you for having chosen the XQ El Palacete for your stay in Fuerteventura. We are pleased to read that you had a nice experience in our hotel. Our great team always works very hard to offer the highest quality in all our services. Thank you very much for your positive feedback. We are looking forward to welcome you here again soon. Best regards, Hotel XQ El Palacete
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I just don't recognise the previous 2 reviews. This is our third visit in the last 16 years and it just gets better each time. The premium rooms are excellent - as good as any 5 star hotels elsewhere, the location is fantastic right on the most beautiful beach (better than
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Response from Magnolia H, Manager at XQ El Palacete
Responded Oct 2, 2018
Dear guests, Thank you so much for spending your holiday with us and of course for this brilliant and positive feedback.Thank you for sharing your experience at Xq El Palacete. It fills us with joy that you have gained positive experience with us and that our staff and the quality of our buffet have contributed to it. We hope to have the opportunity to welcome you son, it would be a pleasure. Best regards Your XQ El Palacete Team
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Unfriendly reception upon arrival, old guests before us not even helped with their huge luggage. The hotel is rather noisy, not able to sleep for a small nap after check in. The air conditioning was not working. Small room balcony with no parasol to protect from direct sun and
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Response from Magnolia H, Manager at XQ El Palacete
Responded Aug 4, 2018
Dear customers, first of all we want to thank you for choosing the XQ El Palacete for your posible stay in Fuerteventura, we apologize for not having met your expectations and that the experience has not been as pleasant as you imagined. Your sensation is not what our customers usually take. We care a lot about the quality of the establishment and that the experience is very satisfactory We appreciate and will follow up on your comments, to keep improving. We would very much like to welcome you again on another occasion. Thank you very much.
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All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
Photo provided by managementXQ El Palacete
HABITACION
Vue sur l’hôtel
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12345614
hello, at the moment we do not have refurbishments in the hotel. Best regards
1 vote
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Hello, of course we are child friendly, but we do not have mini club or animation for childs, but you have the large beach outside of the hotel. The surf schools are not far away. Sorry for the late response.
0 votes
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Dear Elga, the british TTOO are Sovereign and Tui UK but if you want you can book directly with us. Thank you and I hope we can see you soon Best regards
1 vote
Dear Elga, we work only in Half Board
0 votes
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Dear Elga, We´ve got 54 rooms and we are all nations friendly. ;)
1 vote
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123
"Every room overlooks the beach"
"Not much difference between the Premium and Comfort rooms - it's down to the few perks."
"Not an issue, all rooms are ocean facing!"
"All rooms are sea facing."
"A Premium Room"
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1234568
PRICE RANGE
$211 - $479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
xq el palacete hotel playa de jandia
FORMERLY KNOWN AS
Riu Palace El Palacete
LOCATION
SpainCanary IslandsFuerteventuraJandia PeninsulaPajaraPlaya de Jandia
NUMBER OF ROOMS
55
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