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Klelia Beach Hotel

Traveler (581)
Pool & Beach (121)
Room & Suite (108)
Certificate of Excellence

About

#17 of 29 hotels in Zakynthos
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Property amenities
Free parking
Free wifi
Pool
Hot tub
Free breakfast
Beach
Dry cleaning
Laundry service
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Room features
Suites
Air conditioning
Private balcony
Flatscreen TV
TV Channel One Russia
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Modern

Location

Full view
82Good for walkers
Grade: 82 out of 100
12Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
893Reviews
204Q+A
100Room tips
Traveler rating
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  • 72
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  • 7
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Popular mentions
We've stayed here with a toddler in May. I booked superior room but was upgraded to a room with a private terrace with jacuzzi, very nice surprise. It was conveniently located short walk from the pool and restaurant but quiet enough for our toddler to nap/sleep undisturbed. Room
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Just come back from a week here the hotel so clean rooms cleaned daily always left the room spotless food was fantastic the chef big smile on face i can honestly say (I’m fussy eater) that there was always 2/3 dishes which I enjoyed the soup every night and day was delicious
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firstly we stayed here a 4 years ago and it was miles better on arrival we were informed tourist tax was 3 euro per night so 21 euros which was fine but when i requested for a receipt i was told these were not given ( strange as having traveled 3 times since the tax was
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Response from ZantePlaza_B4Bhotels, Ιδιοκτήτης at Klelia Beach Hotel
Responded 3 days ago
Dear jfenlion, Thank you for taking the time to share your feedback. I would like to personally thank you for visiting us for the second time and at the same time to express our regret that your second stay did not live up to your expectations. Regarding the receipts we would like to inform you that we normaly issue the receipts & invoices at guests check out. This is what most propably our reception agents told you but it seems there was a missunderstanding. In any case please be so kind and send us an email at our Hotels official Email adress, so we can send you the receipts as we have already issued them. While we take your opinion very seriously and I am truly sorry to read that the food and drinks did not match your expectations we do not share your point of view regarding the rest of our Guests that honour us with their presence and enjoy our buffet and the drinks offered. We would like to vividly express that our Guests are also travellers and we do not believe that all these people that appreciate our couisine eat out of the bins as you stated. Klelia Beach Hotel is famous for fine dinning we offer to our guests and it is considered to be one of the best All Inclusive Hotels on the island. In other words our meals are one of the strongest point and the language used at your comments is really offensive for our Property, our hard working staff and finally for the thousands of guests through the years. But having tried our buffet for just once - as you write at your comment - how can you have a real and true opinion about our Meals? In the end, we are happy to read that you found your room and beds sufficient and that you support our local bussiness community. Once again, I would like to offer my sincere apologies that we missed the mark this time and I hope to have the opportunity to welcome you again in the future. It would be high appreceated if you could send us an email with a brief description of all negative points, so we can review them and get better. Best Regards Vasilios Tsourounakis
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I was here for a week with my family, the food was ok but not boiling, the room was good except the ants. Told receptionist and it got dealt with ASAP. I had an unfortunate accident when I was there regarding my knee. The boss (man with glasses) could not of helped me more!
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Just arrived back home from a week here....hotel is lovely although bathroom could do with a re-furb.... The weather wasn't great most days, the wind was freezing so if going early may then take some warm clothes... STAFF were fab very polite and friendly, my only complaint
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PRICE RANGE
$84 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
klelia hotel kalamaki
LOCATION
GreeceIonian IslandsZakynthosKalamaki
NUMBER OF ROOMS
40
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