Noi Puma Lodge
Sierra Nevada Km 22 Reserva Nacional Rio Los Cipreses, Rancagua 2820202 Chile
Enter dates to see prices
Full view
View all photos (634)634
Dining (42)
Room & Suite (15)
View prices for your travel dates
About
#1 of 12 hotels in Rancagua
Location
4.5
Cleanliness
4.6
Service
4.4
Value
3.7
Come and discover the experience of mountain life in the middle of the Andes Mountains next to Noi Puma Lodge. A refuge inserted in the middle of an ecological reserve with sighting of native flora and fauna, native forests and the majesty of nature. Let yourself be surprised with the different options to relax, live the mountain adventure or plan a family getaway.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Game room
Children Activities (Kid / Family Friendly)
Secured parking
Hot tub
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Hiking
Horseback riding
Billiards
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Massage
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Bathrobes
Housekeeping
Room service
Safe
Clothes rack
Flatscreen TV
Complimentary toiletries
Private bathrooms
Hair dryer
Show more
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, Spanish
Location
Sierra Nevada Km 22 Reserva Nacional Rio Los Cipreses, Rancagua 2820202 Chile
Name/address in local language
Getting there
Rental CarsSee all Rancagua rental cars
609Reviews13Q+A19Room tips
Reviews
Traveler rating
- 349
- 141
- 54
- 35
- 30
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Sort by:
Most Recent
The hotel location is special, beautiful, rooms, bar, spa, pool, everything is perfect. It is important to emphasize that you must have a very good 4x4 to reach the location. For those who like such experience, it complements the joy of staying there. The administration must invest in reinforcing their staff. They all look overwhelmed as they work everyday from 7AM to 11PM. I do recommend NOI Puma Lodge!
Read more
Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It seems the hotel is going through financial problems. Very few employees for a hotel totally booked. The service at the restaurant and bar was poor. The food and drinks quality, also poor. Very nice horseback riding!
Read more
Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I understand the difficult situation for a hotel to keep running in a pandemic, but I was a little disappointed with details that should not be overlooked, such as the restaurant cleanliness. The hotel needs a general uplift, after a long period of probably no investment in renovations. The location of the hotel is magnificent. The fact that there is very limited connectivity contributes to a very resting stay.
Read more
Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Simply awful. No COVID procedures. Huge party last night with no adherence to COVID protocol. Staff was hiding and couldn’t control the crowd at 3am in the morning. A guest had to take control and force raucous crowd to leave. They didn’t leave and simply went to another part of the Lodge.
Read more
Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very difficult to arrive. That is exactly why we went there, outstanding. Best use a 4x4. In the hotel, the rooms are very nice. You want to go outside, there is a pool, but more important, great activities. Can use the bycicles of the hotel, go walk (nice walkway just around the hotel, 45 mins.), or, what we did, book for the horses. 4 hours, easy, for everybody, even without experience, but outstanding. Best ever. Nature pure. Food was excellent and especially the staff is there, 2hrs four you. Liked it very much. Even for Chile, with many outstanding and unique destinations, the Puma Lodge is special.
Read more
Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Noi_Hotels, Gerente at Noi Puma Lodge
Responded Dec 27, 2019
Dear guest, thank you very much for your comments and rating. We are very happy to know that you enjoyed during your stay with us. Regarding your observation about the vehicle to use to arrive, we do indeed always recommend a 4x4 vehicle because it is a mountain destination. We hope you can visit us again or receive it at some of our other Noi Hotels destinations. Best regards. Daniel Rojas Operations Manager Noi Puma Lodge
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an excellent stay at the lodge. Absolutely wonderful place, cuisine was delicious!!! lovely rooms, terrific views. Trekking tour was magnificent. Massage with Sintia is an absolute must during this trip. She is a true profesional, perfect
Read more
Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled as a couple
Room Tip: Excellent.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Noi_Hotels, Gerente at Noi Puma Lodge
Responded Oct 14, 2019
Dear guest, thank you very much for your rating and opinion. We are pleased to know that your stay with us was to your liking. We are happy to know that you enjoyed not only our facilities and service, but also the landscape and that you had the opportunity to trek. We look forward to receiving you again at Noi Puma Lodge or at any of our Noi Hotels destinations. Best regards, Daniel Rojas H Operations Manager Noi Puma Lodge
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The road through the mountains to reach the property is amazing, but you should get a 4x4. The property is surrounded by majestic heights and the night sky is surreal. Many outdoor and indoor activities are available for an extra charge. Internet and telephone works intermittently, but given the conditions, it is already great as it is. In winter the rooms are well heated and the bathroom has warm floor. Towels and bathrobes are worn out so it would be a good idea to change them for new ones. Another necessary improvement is breakfast. It lacks vegetables and it lacks variety in general. The menu in the restaurant is not very varied either. Also, the music is too cheesy and repetitive. Excellent massage and spa services.
Read more
Review collected in partnership with this hotel
Date of stay: June 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Noi_Hotels, Gerente at Noi Puma Lodge
Responded Jul 8, 2019
Dear guest, thank you for your comments. These help us every day to constantly improve our service. We will derive the requirement with the relevant area. For us it was a pleasure to serve you during your stay at Noi Puma Lodge, so we look forward to seeing you again at our hotel or at any of our destinations. Best regards. Daniel Rojas Operations Manager Noi Puma Lodge
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This place give me mixed feelings... get there is an adventure, but the views are so amazing that you quickly forget that after the first minute... is a nice lodge very well decorated, but there are some flaws in the design: first they only have heaters, that means that was planned to be used during the winter, but no A/C so in Summer the rooms are almost unusable. The second is that the bathroom vent goes directly to the hall, so you can feel "intimidated" to use it at you entire satisfaction hehe. The personal is very kind, they always tried to do their best to satisfy our needs. That, besides the view, was probably the highest point! The restaurant is very good, probably a little bit expensive but is ok for the location.....the WiFi is usable only in the main areas, but who needs internet when you have the Andes as a neighbor? There are a couple of trekking to take, the "orquideas" is a short one and nice, there is also another nearby the hotel that no need for a guide. Remember to reserve a hot tube with enough time! after that, a bath in the pool is a delicious!! remember that they use water from the river for the pool and you are in the middle of the Andes, so please not complain if you feel that the pool is not "crystal clear enough" for you. Will be back? probably after they add A/C to the rooms (or in winter!),…
Read more
Date of stay: February 2019Trip type: Traveled as a couple
Location
Cleanliness
Service
Room Tip: The hot tubes are always very requested, try to reserve it with time.... the last on the left has...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
NOI Puma Lounge is a must-visit for Chile. The staff is phenomenal, kind and attentive. The chef in particular, Matias, was an angel! Not only did he cook the most amazing food i've ever eaten, but he was hilarious and chatted with us about Game of Thrones. I do not have enough kind words for how great this place was! The views were stunning, with great hiking and excursions, wonderfully private hot tubs and a spa... Seriously, you need to experience it to believe it.
Read more
Review collected in partnership with this hotel
Date of stay: May 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We thoroughly enjoyed our stay. Its’ quite a drive to get there, but worth the effort. With nothing around for kilometers, it’s total relax and solitude, the views are outstanding, the staff are friendly , the guide (Diego) is fantastic, food is pretty good (although it’d be great to have different menus if you’re there for 3 nights it can get repetitive, although they are accommodating to vegetarians). The wifi is spotty and slow, but to be expected out in the middle of nowhere.
Read more
Date of stay: February 2019Trip type: Traveled as a couple
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Noi_Hotels, Gerente at Noi Puma Lodge
Responded Feb 22, 2019
Dear guest: Thank you for sending us your comments about your stay at Noi Puma Lodge. We are happy that the place has been to your liking. The road to get to the lodge starts an adventure to create the mountain environment! Thank you also for your tour guides and the kindness of our team. We will transmit your message and congratulations. We hope to see you again at our hotel. Best regards. Noi Puma Lodge
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Rancagua area.
PRICE RANGE
$167 - $203 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Puma Lodge
LOCATION
ChileO'Higgins RegionRancagua
NUMBER OF ROOMS
26
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingNOI PUMA LODGE - Prices & Hotel Reviews (Chile/Rancagua)
Frequently Asked Questions about Noi Puma Lodge
What are some of the property amenities at Noi Puma Lodge?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Noi Puma Lodge?
Top room amenities include a flat screen TV, blackout curtains, and a view of the mountains.
What food & drink options are available at Noi Puma Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Noi Puma Lodge?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at Noi Puma Lodge?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Noi Puma Lodge have airport transportation?
Yes, Noi Puma Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Noi Puma Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Noi Puma Lodge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Noi Puma Lodge?
The staff speaks multiple languages, including English and Spanish.
Does Noi Puma Lodge have any great views?
Yes, guests often enjoy the mountain view available here.
Is Noi Puma Lodge accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.