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Highcrest Hotel

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Bakrajo Main Rd opp Majidi Mall, Sulaymaniyah 46001 Iraq
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Traveler (13)
Dining (2)
Room & Suite (2)

About

#7 of 22 hotels in Sulaymaniyah
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting Sulaymaniyah, Highcrest Hotel is an excellent choice for rest and rejuvenation. Well-known for its luxury environment and proximity to great restaurants, Highcrest Hotel makes it easy to enjoy the best of Sulaymaniyah. You’ll enjoy relaxing rooms that offer a refrigerator, a minibar, and air conditioning, and you can stay connected during your stay as Highcrest Hotel offers guests free wifi. The hotel features a 24 hour front desk, a concierge, and room service. Plus, Highcrest Hotel offers a pool and an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. While staying in Sulaymaniyah, you can check out a popular barbeque restaurant like Caesar Restaurant & Cafe, which is serving up some great dishes. Whether you’re traveling for business, pleasure or both, Highcrest Hotel is sure to make your visit to Sulaymaniyah one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Wifi
Sauna
Hot tub
Indoor pool
Restaurant
Breakfast in the room
Special diet menus
Shuttle bus service
Meeting rooms
Spa
Massage
Steam room
BBQ facilities
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Good to know
HOTEL CLASS
Languages Spoken
English, Arabic, Hindi, Turkish
32Reviews0Q+A2Room tips
Traveler rating
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  • 3
  • 1
  • 2
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Popular mentions
This hotel is a 5-star sham. I made a reservation for my brother and his wife dated August 1- August 3 for Senior Suite with Jacuzzi, room number 607. I will be as detailed as possible. I was extremely disappointed to find out that the room had no hot water until 2:50pm on Aug 2nd. When I first started searching for hotels in Sulaimani, I wanted to make sure I was careful to pick among the best the city could provide for my brother's honeymoon. Based on research, it was clear my options were between High Crest, Grand Millennium, and Titanic hotel. I decided to pick High Crest with the impression that it had a lot of positive reviews online with a top rating from Booking.com. Throughout the booking and checking in process, I was very satisfied with their staff and the degree of customer care they showed. The staff at the reception desk were helpful, friendly, and thorough in answering all my questions. As such, I was confident that my brother and his wife would have the perfect stay for their honeymoon. Unfortunately enough that was not the case. The room had no hot water from Friday night until late afternoon of Saturday. My brother called the reception about the issue shortly after their arrival on Friday night. The person on the phone told him he was going to send someone as soon as possible to find out what was wrong. About half an hour later, having no one showed up, he called the reception desk again to have the hotel staff tell him, “Really? No one has come to the room yet? Let me ask them again.” Someone finally showed up and investigated the problem. He told my brother and his wife that he will try to repair the water issue and, if a fix not possible, will have them switch to another room. That night, the water issue was never taken care of and both the shower room and the Jacuzzi remained non-functional . The next day, from early morning to late afternoon, different people from the hotel staff came to the room nearly a dozen times to repair the water. They finally could bring hot water to the room at about 2:50pm on Saturday. Only then, the room’s shower and Jacuzzi were made available. To be honest, I’m perplexed that the hotel staff did not offer to switch the room early on and decided they could make several visits into the room, thereby disturbing the privacy of m brother and his wife. I am sorry to have to say that I have never encountered any experience like this even in regular hotels let alone a well-reputed place like yours. I sent an email to the hotel management, asking to be refunded for the amount I paid. They responded that they were very sorry but offered no reimbursement. I will never consider this hotel again.
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It was terrible experience first night the AC stoped and i call the Reception many tomes but no action also no internet the spa and swimming pool under maintenance Second day we go to breakfast the housekeeping looked our room door and we stay with the children from 10am till 3pm in the hotel lobby am very Shocked
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I recommend this hotel for everyone. Food is delicious, rooms are very clean, location of the hotel is great and mostly their General Relations Shanya did a perfect job with her fantastic customer service! A special Thanks to Ms Shanya from General Relations!!!
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I stayed in this hotel for one night ...All in all , the room was clean and tidy ...The breakfast included many choices ..... however ...we shocked to know that spa in maintenance and closed ,even they haven't mentioned that in website ...
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4Star Hotel Suitable Parking Area Very Nice View Clean and Nice smell rooms Very cooperative staff Delicious Breakfast Good Service Fast WiFi internet Amazing swimming pool and Spa Quiet and relax rooms Different type of rooms
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Previous
PRICE RANGE
$75 - $106 (Based on Average Rates for a Standard Room)
LOCATION
IraqSulaymaniyah ProvinceSulaymaniyah
NUMBER OF ROOMS
92
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Frequently Asked Questions about Highcrest Hotel
Which popular attractions are close to Highcrest Hotel?
Nearby attractions include Amna Suraka (3.2 miles), Slemani Museum (3.3 miles), and Kurd’s Heritage Museum (4.1 miles).
What are some of the property amenities at Highcrest Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Highcrest Hotel?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Highcrest Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Highcrest Hotel?
Conveniently located restaurants include Chalak's Place, Dario #Caffe e Gelato Italiano, and Roma Restaurant.
Are there opportunities to exercise at Highcrest Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Highcrest Hotel have an airport shuttle?
Yes, Highcrest Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Highcrest Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Highcrest Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Highcrest Hotel?
The staff speaks multiple languages, including English, Hindi, Arabic, and Turkish.
Are there any historical sites close to Highcrest Hotel?
Many travelers enjoy visiting Bar Darki Sara (3.7 miles).