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Hidden Beach Au Naturel Resort by Karisma

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Km 95, Carretera Cancun Tulum Kantenah, 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Hotels.com
$717
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Free cancellation until 12/16/21
Traveluro
$307
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Snaptravel$310
Priceline$715
Orbitz.com$717
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (748)
360
Panoramas (2)
Room & Suite (276)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 01/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hidden Beach Au Naturel Resort by Karisma
Updated 01/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 1,071 Specialty lodging in Riviera Maya
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
It is the only luxurious all-inclusive nudist resort in the Mexican Caribbean. Consisting of 42 beachfront suites, it is a secluded adults only property, perfect for couples and singles alike. Located just one hour and a half south of Cancun Airport, Hidden Beach Resort lies on a stretch of white sand beach offering spectacular views of the Mexican Caribbean sea. Hidden Beach blends signature services such as personalized check-in with a welcome glass of champagne or the exclusive concierge service with charming architecture to create an atmosphere of understated luxury.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Adults only
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Languages Spoken
English, Spanish
1128Reviews191Q+A100Room tips
Traveler rating
  • 885
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  • 37
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  • 18
Time of year
Traveler type
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Popular mentions
PacMan1946 wrote a review Nov 2021
Spencer, Tennessee51 contributions28 helpful votes
Hidden Beach is a superb Sanctuary for naturists seeking a luxury getaway. The owners advertise a luxury gourmet experience and they deliver. It's not inexpensive, but worth it. We have already booked a week next year.
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Review collected in partnership with this hotel
Date of stay: November 2021
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Alaskandog wrote a review Nov 2021
Chicago, Illinois13 contributions38 helpful votes
We have been to Hidden Beach Resort many times over the past 13 years. The Staff and Guests make this a very special resort. That being said, the resort has not been updated in twelve years. It is getting very worn and needs a complete make over. The rooms need remodeling. They are the same as they were twelve years ago. Some of the sinks are cracked, the mirrors need replacing, the water pressure was very slow with only lukewarm water in the shower all week. The difference between a five star hotel and a three star hotel is in the little things. As one looks around, there are a myriad of small things that have gone unattended over the years. In addition the owners continue to raise the rates while offering less and less. (because of the deterating conditions). As I stated above, the incredible staff and amazing guests make this resort what it is, not any longer the resort itself.
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Review collected in partnership with this hotel
Date of stay: November 2021
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Paul Denton wrote a review Nov 2021
Las Vegas, Nevada1 contribution1 helpful vote
We've been to this resort now about six times. The staff has always been, and still is, wonderful. The guests are also wonderful. The drinks are fantastic and the food is pretty good with one exception. The massages on the beach were unbelievably great ... as usual. Even the entertainment was great, provided in part by the guests themselves. In short, this is a fun, relaxing place to vacation and we will be back. HAVING SAID THAT, we were disappointed by a few things. First, the lunch buffet has gone way downhill. There was a "sameness" in the lunch everyday, and the poor lady who has to serve it all is simply overworked. Breakfast and supper remained top-notch except for Seaside Market, which was frankly poor this time. Second, the water temperature and pressure in the shower were impossible to adjust until we complained and then suddenly everything was fixed. They "say" it was a problem with the water heater but there was not a shortage of hot water, the problem was pressure. It was as if they reduced pressure deliberately to save water and see if people complained. Not good. Last, the spa gave very poor service. Two rooms weren't working at all, the tubs weren't full and the staff rushed us in and out. Three of us tried to use the steam room but had hardly gotten in there before they rushed us out. The spa situation has been brought to management's attention and hopefully they will correct this.
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Date of stay: November 2021
Value
Service
Sleep Quality
Room Tip: Avoid dome rooms, they're expensive, they're a long walk and we found mold in one before
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1 Helpful vote
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Dixie Man wrote a review Nov 2021
Georgia147 contributions52 helpful votes
You cannot go to any resort and have a more accommodating staff. They will literally go out of their way to see that every expatiation is met & they do this without pause & with a smile. Rooms are clean, in room fridge is stocked daily with your favorite beverages. In room bar is stocked with your favorite top shelf liquor as requested. Daily turndown service & restocking of everything including snacks. Great place to call home for a few days
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Date of stay: October 2021Trip type: Traveled with family
1 Helpful vote
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Response from EDSS Sales, Director General at Hidden Beach Au Naturel Resort by Karisma
Responded 2 weeks ago
Dear mikekR3882RL, Thank you for such a wonderful review and for sharing your experiences with the community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma will be your preferred resort for your next visit to the Riviera Maya and Mexico. Kind Regards Your Hotel Management
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Lauren A wrote a review Oct 2021
1 contribution1 helpful vote
The resort is nice but the food is definitely not gourmet (some was just inedible) and the service was severely lacking. We arrived and were not given any overview of the property or activities. We had ants in the room and bed (no food present). No designated smoking area. So non smokers are having to smell smoke while in pool and it billowed to the dining area (even more unappetizing)
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Date of stay: October 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from hotel management, Guest Services / Front Office at Hidden Beach Au Naturel Resort by Karisma
Responded Oct 28, 2021
Dear laurenaK498BN On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. We are truly very sorry for what seems to have been a disappointing stay. We would like to learn more about your dining experience and which eateries you visited so that we can discuss your findings with our team. Your opinions are important to us and I hope when you are next in the Riviera Maya, you will allow us the opportunity to try to create a more memorable experience. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended.
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PRICE RANGE
$509 - $789 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hidden beach resort - au naturel club hotel riviera maya, hidden beach mexico, hidden beach hotel au naturel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera Maya
NUMBER OF ROOMS
42
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Frequently Asked Questions about Hidden Beach Au Naturel Resort by Karisma
Which popular attractions are close to Hidden Beach Au Naturel Resort by Karisma?
Nearby attractions include Akumal Beach (4.8 miles), Cenote Santa Cruz (4.9 miles), and Akumal Ecological Guides (4.8 miles).
What are some of the property amenities at Hidden Beach Au Naturel Resort by Karisma?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hidden Beach Au Naturel Resort by Karisma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hidden Beach Au Naturel Resort by Karisma?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hidden Beach Au Naturel Resort by Karisma?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hidden Beach Au Naturel Resort by Karisma?
Conveniently located restaurants include Jessie Gelato, CHIC CABARET & RESTAURANT, and Chez Waffle.
Are there opportunities to exercise at Hidden Beach Au Naturel Resort by Karisma?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hidden Beach Au Naturel Resort by Karisma have airport transportation?
Yes, Hidden Beach Au Naturel Resort by Karisma offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hidden Beach Au Naturel Resort by Karisma?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hidden Beach Au Naturel Resort by Karisma?
The staff speaks multiple languages, including English and Spanish.
Does Hidden Beach Au Naturel Resort by Karisma have any great views?
Yes, guests often enjoy the ocean view available here.