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    El Dorado Casitas Royale, by Karisma

    Km 45, Carretera Cancun-Tulum, 77710, Mexico
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    9/3/2017 9/4/2017
    Savings alert: 31% below average rate

    The price you found is 31% lower than this hotel's average rate of $705/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    $484$756
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    Traveler (4778)
    Room & Suite (1105)
    Pool & Beach (790)
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    Overview
    • Excellent82%
    • Very good12%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “beach butler” (555 reviews)
    “outdoor shower” (497 reviews)
    “casitas section” (355 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from El Dorado Casitas Royale, by Karisma
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    Iberostar Grand Hotel Paraiso
    5,887 reviews
    #1 of 11 hotels in Playa Paraiso
     
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    Generations Riviera Maya by Karisma
    1,516 reviews
    #55 of 389 hotels in Riviera Maya
     
    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,748)
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    There are newer reviews for El Dorado Casitas Royale, by Karisma
    See the most recent reviews

    11 - 15 of 4,543 reviews

    Reviewed 6 days ago

    My wife and I spent our honeymoon at the ECR and it was AMAZING. The entire experience = A+++ Jorge Sanchez (beach butler) and Alfredo Medina (bartender) at Casitas 30 were PHENOMENAL. We will return!More

    Review collected in partnership with this hotel
    1  Thank Nich L
    Response from KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by KarismaResponded 3 days ago

    Hola Dear Nich L, Thank you for taking the time out of your day to write such a wonderful review from our property. I am so happy to hear that your experience with our resort was in line with our reputation for upscale and quality...More

    Reviewed 1 week ago

    This was the most incredible resort. The grounds were immaculate. The staff was super especially our swim up bartender Rubin and Porter Ivan in the 3100 series casitas. Also our waiter Sami at cocotals and Jo Jo's. Our concierges Carlos and Ruth were a tremendous...More

    Review collected in partnership with this hotel
    Thank dwinger001
    Response from KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by KarismaResponded 3 days ago

    Hola Dear dwinger001, It has been a great pleasure to receive your warm review regarding your most recent vacation at our premises. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. We...More

    Reviewed 1 week ago

    El Dorado is the most beautiful resort we have ever seen. The upkeep is impeccable; they have staff working around the clock to keep the grounds looking prestine. The staff is so friendly and welcoming. Anything we needed (and I'm a pretty needy traveler) they...More

    Review collected in partnership with this hotel
    1  Thank Amanda P
    Response from KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by KarismaResponded 3 days ago

    Hola Dear Amanda P, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. It feels really good to acknowledge, through your words, that all our...More

    Reviewed 1 week ago

    I want to start out by saying I have previously worked in the travel industry and 90% of the time when we traveled down to the Cancun/Riviera Maya we would stay in El Dorado Royale or El Dorado Seaside Resorts. I have stayed with them...More

    1  Thank rachjv
    Response from KarismaHotelsResorts, Hotel Manager at El Dorado Casitas Royale, by KarismaResponded 6 days ago

    Dear rachjv First of all I want to thank you for the time taken sharing your feedback with us at Trip Advisor. After reading through your report I want to apologize for the disappointment and inconsistence in the service that was rendered by our employees,...More

    Reviewed 1 week ago via mobile

    My wife and I came to El Dorado for our honeymoon and had an incredible time! Mainly because of the excellent service we received from our beach butler Israel. He is such a kind person and always went out of his way to make our...More

    Thank Chandler V
    Response from KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by KarismaResponded 3 days ago

    Hola Dear Chandler V, Thank you so much for all the kind words addressed to our facilities, services and, most of all, our staff. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth...More

    Iberostar Grand Hotel Paraiso
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    Generations Riviera Maya by Karisma
    1,516 reviews
    #55 of 389 hotels in Riviera Maya
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $441 - $1,118 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in Riviera Maya
    • #18 Luxury Hotel in Riviera Maya
    • #24 On the Beach Hotel in Riviera Maya
    • #27 Green Hotel in Riviera Maya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, TravelUp, Orbitz, Hotels.com, TripOnline SA, Travelocity, Agoda, Hotwire, Cancelon and HotelQuickly so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya
    • Also Known As
    • El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
    Add Photo Photos
    Traveler (4778)
    Room & Suite (1105)
    Pool & Beach (790)
    Dining (415)
    Hotel & Grounds (2357)
    Bathroom (117)
    Business Center & Event Rooms (16)
    Family and Play Areas (10)
    Nearby
    Sponsored by:
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    11,878 reviews
    1.73 miles away
     
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    .29 miles away
     
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    5,887 reviews
    2.97 miles away
     
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    12,001 reviews
    4.30 miles away
     
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    Ask a question
    Questions & Answers
    Jimmy H
    August 17, 2017|
    AnswerShow all 2 answers
    Response from JelenaKarisma | Property representative |
    Hi Jimmy, El Dorado Casitas Royale is a different resort. You probably stayed at El Dorado Seaside Suites but in the old section before we built the new building. It's still the same resort we just now have more suites in... More
    0
    Votes
    smonthemove
    August 13, 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi smonthemove, the AC in all rooms is set on 24 degrees, but you can set lower temperature anytime. Additionally, wifi is strong and available all through the resort and you can always purchase the premium package in... More
    0
    Votes
    Room Tips
    "Stay in the casitas! They are all so beautiful and the outside shower is awesome! Room was clean and very..."
    Read review
    "the casitas are superb both in design and access.. however do need updating, for example room carpets are..."
    Read review
    "Casitas Infinity pool on the ground floor, by far the best! Section 31, amazing!!"
    Read review
    "Swim-up casitas are the best & have the most access to the entire resort (restaurants, beach beds private..."
    Read review
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