We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

El Dorado Casitas Royale, by Karisma

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
El Dorado Casitas Royale, by Karisma
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,767 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,598: English reviews
Reviewed yesterday NEWvia mobile

Excelente comes to mind on everything I can think of too this great experience, great food and great staff. Made us feel right at home for our 2 week stay. This all inclusive gourmet resort was everything and more. Firstly would like to say thanks to all the K-team. Very entertaining from bike tours to nightlife always having a smile...

 Report
Helpful?
Thank Fraser S
Nottingham, United Kingdom
Reviewed yesterday NEW

We returned to El Dorado Casitas for two weeks, including New Year’s Eve, travelling as two couples, my wife & I along with my in-laws. It’s our third visit to El Dorado Royale/Casitas and we absolutely love it here. What’s not to love?! We had an infinity swim-up Casita (Block 31) – these rooms are especially wonderful and we were...

 Report
Helpful?
Thank SpenClaire
Tjøme, Vestfold, Norway
Reviewed 2 days ago NEW

My husband and I wanted an active but still relaxing and romantic vacation in the sun. We ended up going back to El Dorado Casitas Royale in Mexico. This was our fourth time at El Dorado Royale and our second time at the Casitas. One of the reasons we decided on this resort was because it was adults only which...

 Report
Helpful?
Thank Syn308
Victoria, BC
Reviewed 2 days ago NEWvia mobile

I will write more in depth later as it is just the very beginning of what I know will be a fabulous 10 days. My husband and I are very impressed with the warmth and helpfulness of all the staff we have encountered. I'm glad that I read a number of reviews before coming. If you are coming in prior...

 Report
Helpful?
1Thank Indulgers
Dallas, Texas
Reviewed 2 days ago NEW

We spent a week in one of the casitas and it was most relaxing and enjoyable. The grounds are beautiful and so well maintained. Everyone working there is incredibly friendly. The food is generally good and there is certainly enough to drink! Our room was spacious and comfortable. We particularly enjoyed the dinner at Fuentes. Our one complaint would be...

 Report
Helpful?
Thank gileslw
Merseyside, United Kingdom
Reviewed 3 days ago NEW

My wife and I booked the resort hoping for a relaxing winter break. The hotel facilities are very good and we could not really fault the quality of the restaurants and food. We also found the staff to be friendly and efficient and most appeared to genuinely enjoy interaction with the guests. We booked to stay in the Casitas for...

 Report
Helpful?
2Thank Malcolm P
Renton, Washington
Reviewed 3 days ago NEW

My husband and I were looking for someplace special to celebrate our ten year anniversary. The El Dorado Casitas Royale had been on our "To Do" list for many years so we decided to splurge on an Infinity Pool Casita Suite. We've stayed at several different adult-only resorts in the Riviera Maya, including the Iberostar Grand Paraiso, Excellence Riviera Cancun,...

 Report
Helpful?
3Thank Two_Seattlites
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola! Dear Two_Seattlites Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. We do our utmost to ensure we go above...

Reviewed 3 days ago NEW

We just returned from our 2nd trip to the El Dorado Casitas and I can't recommend it enough. From the service and incredibly friendly staff to the imaculate grounds, this place is perfection! Our little Casita was directly behind the pool. We could wake up and walk out to the pool bar. The Casitas itself is a mile long so...

 Report
Helpful?
Thank Molly B
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola! Dear Molly B Thank very much for such a nice review, Be Certain that Gabriel,Orvelin, May and Wilder would be very pleased to now that you have acknowledged their hard work and we are proud to have them in our casitas team. We will be more than glad to have you back in our paradise, Sincerely, Mariana Montes Hotel...

Jacksonville Beach, Florida
Reviewed 3 days ago NEW

Beautiful property, great food, great service. The grounds are immaculate. Each area has a swim up bar and all ground floor rooms have swim ups. The upstairs rooms each have infinity pools. Both indoor and outdoor showers. Butlers are always available to help with dinner reservations and anything else you would need. There is a private checkin and out facility.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Guy B
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola! Dear Guy B It has been a pleasure to read your recent review. I am sure your comments will be a very nice motivation for our staff to keep working for all future travelers when trying our destination. Hoping to welcome you once again at El Dorado Casitas Royale, a Spa Resort by Karisma. Sincerely, Mariana Montes Hotel Manager...

Dallas, Texas
Reviewed 4 days ago NEWvia mobile

This was our first visit to this resort and definitely will NOT be our last!! Where do I begin?! From the excellent service and friendly staff everywhere, to the beautiful grounds, to the amazing people we met there! What a week! We stayed in the Casitas, #32 and couldn't have asked for a better experience! Eduardo was our bartender for...

 Report
Helpful?
Thank sreichmann
KarismaHotelsResorts, Gerente at El Dorado Casitas Royale, by Karisma, responded to this review

Hola! Dear sreichmann On behalf of El Dorado Casitas team, we would like to thank you for choosing Karisma hotels for your family vacations. We really appreciate your loyalty and also the time you took to write your positive review. Our team of colleagues is one of the best in the area and I am so pleased they made a...

Questions? Get answers from hotel staff and past guests. Ask a question

4,083 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4051)
Viewed
Hotel & Grounds (585)
Viewed
Dining (350)
Viewed
Pool/Beach Area (682)
Viewed
View from Room (191)
Viewed
Room/Suite (773)
Viewed
Bathroom (101)
Viewed
Family/Play Areas (9)
Viewed
Business Center/Function Rooms (15)
Viewed
0:53
Videos (2)
Viewed
Other (1343)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (5)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Riviera Maya hotels
0.0 mi away
El Dorado Royale, a Spa Resort by Karisma
5.7 mi away
El Dorado Maroma, a Beachfront Resort, by Karisma
0.3 mi away
Generations Riviera Maya by Karisma
Show Prices
Show Prices
Show Prices
3.4 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
680 reviews
31.9 mi away
El Dorado Seaside Suites
El Dorado Seaside Suites
#105 of 385 in Riviera Maya
390 reviews
4.0 mi away
Belmond Maroma Resort & Spa
Belmond Maroma Resort & Spa
#1 of 5 in Playa Maroma
1,099 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 

Additional Information about El Dorado Casitas Royale, by Karisma

Address: Km 45, Carretera Cancun-Tulum, 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range: $454 - $1,113 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Orbitz, Hotels.com, Expedia, Cheap Tickets, Travelocity and Jetsetter so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
Hotel Style:
#13 Spa Hotel in Riviera Maya
#16 Luxury Hotel in Riviera Maya
#20 On the Beach Hotel in Riviera Maya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from El Dorado Casitas Royale, by Karisma staff and other travelers.
481 questions
Ask a question

See all questions (481)

Questions? Get answers from El Dorado Casitas Royale, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid Section 30 as it is set back and appears to encourage anti-social behaviour.”
 of 5 bubbles malcolmp411, 3 days ago | Read review
“The 3200 building was just remodeled and is wonderful”
 of 5 bubbles 431guyb, 3 days ago | Read review
“The casitas are quieter than the main resort.”
 of 5 bubbles Krisb235, 4 days ago | Read review
“We really thought the casitas were worth the extra money”
 of 5 bubbles W1068UBfrankw, 4 days ago | Read review
“Casitas have more privacy but cant go wrong with any.”
 of 5 bubbles lk1421, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay