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El Dorado Casitas Royale, by Karisma

Travelers' Choice award winner
Km 45, Carretera Cancun-Tulum, 77710, Mexico
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El Dorado Casitas Royale, by Karisma
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3,278 Reviews from our TripAdvisor Community

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Showing 3,154: English reviews
Huntersville,NC
Level Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Spent five days here with my wife, son and his fiancé. This resort is 20-30 minutes from the Cancun airport. I will break up the review based on various areas. Room: We stayed in the Casitas section with a swim up infinity pool in section #31. Each casitas housing section is in a u shape with a swim up bar... More 

Helpful?
Thank VolfanfromNC
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Overall this resort is heaven. Clean, excellent service, amazing Casitas (3027), & tasty food. We celebrated our 10th anniversary and had high expectations which were all met. POSITIVES: the beds were very comfortable, safe, friendly staff without their hands out. Uncrowded beaches, pools, & restaurants. Outdoor shower in Casitas was perfect & unexpected. Food quality was very good. No bugs.... More 

Helpful?
Thank Lee H
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent Adults resort. Food is very good. The Casitas are amazing along with awesome ocean views. We will being coming back each year! Our concierge's Ruth, Dennys and Alejandro were great. Our Casitas Pool bartender Clemente was outstanding!

Helpful?
Thank Steed S
Denton, Texas
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I were lucky enough to spend a week at El Dorado Casitas for our honeymoon. The resort is unlike anything we've ever seen! This was our first all-inclusive resort experience and it did not disappoint. From the moment we arrived we were treated like royalty. All of the staff were friendly and seemed to genuinely enjoy their... More 

Helpful?
1 Thank Hillaryadams
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our experience at El Dorado Royale Casitas is always spectacular. This year thanks to Pilar, Israel, Janet & the complete staff at EDRC, our trip was the best we have ever experienced. This is our 3rd year & each year it seems to get better. It is amazing when you sit back & look at how well run the property... More 

Helpful?
1 Thank William P
Chesapeake
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is our 3rd time visiting the Casitas and 4th time visiting a Karisma resort. We love the resort and the attention to detail that the resort strives for, from the food, to the grounds and to how they can make your stay better. There are some negative reviews out there about the resort and while the resort is not... More 

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Helpful?
1 Thank ken491
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

What an amazing resort. From the exceptional service top-notch food and beautiful rooms, beaches and grounds we had a perfect honeymoon. I recommend this resort 100%. We will be going back again. Make sure to get into the casitas.

Review collected in partnership with this hotel

Helpful?
1 Thank jenniferiarussi
Fruita, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Spoiled is how you will feel after your vacation, we upgraded to the casitas. Our concierges Paola, Tristan and Dorian where above and beyond. I made a point of checking with them everyday (paella) not on a menu but special on Tuesday, searched for 2 days for a camera charger and ensured a perfect 50th birthday. The food is great,... More 

Helpful?
1 Thank AK1retired
Arlington, Texas
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the best place on the Riviera Maya. We have visited many times and there is nothing like it anywhere else. The staff is the best. I suggest you upgrade for butler service, it is a great perk. Gaby is the best and the company should hire her and Yalma for three times their salary, give them a five... More 

Review collected in partnership with this hotel

Helpful?
1 Thank livinfast
West London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This all inclusive resort was fantastic The food was of very good quality with the Japanese restaurant Kampai a favourite along with the food show dining experience, El Fuente Yes it appears a bit cliched however the food was very good and we would recommend you do the wine pairing. That was a real highlight and all the wines were... More 

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Thank honesadvisor
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Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 

Additional Information about El Dorado Casitas Royale, by Karisma

Address: Km 45, Carretera Cancun-Tulum, 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range: $421 - $977 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
Hotel Style:
#8 Luxury Hotel in Riviera Maya
#8 Spa Hotel in Riviera Maya
#15 On the Beach Hotel in Riviera Maya
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