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El Dorado Casitas Royale by Karisma

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Guests1 room, 2 adults, 0 children
Traveler (6809)
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Panoramas (11)
Room & Suite (1534)

About

#29 of 460 hotels in Riviera Maya
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Gold level
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Free shuttle or taxi services
Wifi
Paid wifi
Internet
Hot tub
Lazy river
Sauna
Infinity pool
Adult pool
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Evening entertainment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Adults only
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Air conditioning
Private beach
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
6,952Reviews
839Q+A
100Room tips
Traveler rating
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Popular mentions
My wife and I just returned from a week long stay El Dorado Casitas Royale celebrating our 10 year wedding anniversary. We actually spent our honeymoon there, so it was a 10 year reunion with the resort as well. Overall, we had a wonderful experience, just as before, and were treated very well. We particularly wanted to mention the swim up bar staff at Casitas 2500 units, Alberto and Jonathan who were fun and gave us excellent service and attention. I also want to commend Jossie who conducts the Spanish classes daily near the Fuentes pool. She was so nice and encouraging to those of us wanting to get a better understanding of Spanish. Thank you Jossie from Tomas! At no fault to the resort, the shoreline in this area is currently plagued by a terrible sea weed problem, which is unpleasant to the eye and the nose. They are working diligently to try and clean up as much as possible but it continues to wash ashore at great amounts. The positives of this resort continue to be the excellent hospitality and friendliness of the staff, quality of dining and dining options, various amenities, beauty of the resort itself, accommodations, attention to details, and entertainment venues. I recommend the five course dining show in the Fuentes restaurant. The negatives for us this time were the upcharges for certain food and/or beverages, sales pitches for time share like memberships, and restrictions on use of resort credits offered as part of the "package". We had $150 of resort credits but could only use a portion towards a massage, $20 towards a bottle of wine so long as the bottle cost $80 (really a $15 bottle here in the states), etc.....Also, the size of the resort is getting large given expansion over the last 10 years. Hoping quality doesn't give way to quantity. We really love this place and hate to see it become like all the other highly populated Cancun area resorts. There are many other options in Rivera Maya but despite the negatives, we will most likely return to El Dorado Casitas again.
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The resort is fantastic. Our butlers, Candido & Hector, were incredible. The Head Butler, Carlos, was very attentive and helpful. They all made us feel special and welcomed. The experience was incredible. The food is great and we really loved the casitas. We met some wonderful guests and will come back again and again. We give the staff and the resort our highest rating. Love it.
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Canidido, Hector, and the Head Butler Carlos we're amazing! They were very attentive, sweet, and if we had any concerns they took care of it very quickly. We are looking forward to coming back next year! Beautiful room, awesome view. We may try the first floor swim out next time. 🤔😁💕
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We had wonderful experience here. Hector and Candido were great at accomdomating our needs. Staff went above and beyond to make this a great 30th birthday celebration for my girlfriend and our friends and family.
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Casitas Royale is such a beautiful resort! The staff is so friendly amd accommodating. The food is delicious. Candindo and Hector were so attentive with our stay and made sure we were always well taken care of.
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PRICE RANGE
$331 - $1,106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el dorado casitas royale, by karisma hotel riviera maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera Maya
NUMBER OF ROOMS
171
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