We stayed in the Casitas from 10/19-10/29 and had a wonderful time. We stayed in 3210 and were checked in by Fabian, who we have known for years. He is great and a true professional at his job. Our butler this trip was Alfredo and another gentleman who for the life of me I cannot remember his name. They were both great but we mostly saw Alfredo and he was awesome. He helped us with most of our dinner reservations and couldn't have been better. We were with six others this trip and we all had a great time. We ate most mornings at Chefs Market where we saw one of our favorite people, Ester. She is truly a gem and it was great to catch up with her. We always look forward to seeing her. We ate at most of the restaurants and saw some of our favorite people at the resort, Nestor at D’Italia villas, Alfredo at the pizzeria, among others. Our Casita bartender was Juan (bananas) who we have know through the years, so it was great to see him. He is an outstanding bartender and we had a lot of good times and drinks. We also had Paty as beach butler and she was great as usual. It was also nice to see Chef Vicky for some delicious lunches. She is excellente. We also saw some of favorite bartenders throughout out week including Juan, Caesar, Isac, and Clemente. It is always nice to see their friendly faces . The weather was great while we were there and everything was outstanding. We can’t wait to return next October.…
We were at El Dorado Casitas Royale for 5 days for pur Friends' wedding. The resort is absolutely 6 out of 5 stars phenomenal. Service is outstanding, venus is gorgeous, food was excellent. Highly recommend this resort whether you are holding a wedding, attending a wedding or just want to go for vacation. It is absolutely perfect for a wedding. So nice to have an enclave, pool, lazy river and bar all to our own for our wedding people. Made it SO much more fun.
We are currently in the El Dorado Royale Casitas block 30. Monday construction work started, complete renovations of two of the rooms. Constant drilling, banging and building works. Eighth visit here which speaks volumes as we love the resort. However, we asked for a change of room but we were told nothing was available. All in all a very disappointing trip, won't be back. I have uploaded a video on Facebook if you want further information.
The resort and staff have been absolutely amazing - specifically, Manuel Palma (the beach butler) at pool/bar 27. Should you attend this Mexican paradise, it is a must to get a beach cabana in front of this location. Manuel is incredibly friendly and passionate about providing each customer with a top notch vacation experience! He,and his co-worker, Ruben (pool/bar 27 bartender) are er attentive to your needs, prompt, and make a fantastic team! Thoroughly impressed and fortunate to have been provided such great accommodations. Muchas gracias y gran trabajo mis amigos!!!
The beach butler Manuel palms was superb very attentive Always on hand to make our stay very enjoyable All the barmen at our swim up bar at casitas 27 were amazing, on hand at all times with refreshments.
lovely location right by the sea. rooms very spacious and comfortable. selection of restaurants - all very good but booking required in advance. special shout out to Erick the Zumba / salsa instructor , Mauricio our excellent concierge and Lial the supervisor at Rincon Mexicano - fabulous service from them in particular.
One of the best hotels that I have stayed at and I have been to many hotels around the world. This has to be the best and highly recommended david and Aida could not do enough for us you are doing a fantastic job and you both could not do enough for us
Every single part of the staff has an out of this world attention! Ultra Special kudos to Grecia López! (We love you!) Antonio the general manager was magnificent! All the chefs hands down the best! Always the best experience, no competition elsewhere to be compared with! Thank you for everything! We’ll be back very soon!
Great location, super nice staff, our recommendadioins… start the day with a yoga session with super professional teachers Then fitness, zumba,… with Enrico, man he keeps you moving then health bar with great fruit juices, salads relax on the wonderful beach and book one of the great restaurants or even better go to Eduardos cooking show, not only exciting also instructive for hobby chefs - absolutely worth the extra money finally enjoy best life music, shows…. We really enjoyed every day, THANK‘s to the whole team!
Love this place Great food Great service Great accomodations All the butlers are very friendly and helpful The grounds are kept immaculate and the pools are clean The weather was fantastic and the inhouse barbeque was to die for