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Hotel Punta Maracayo

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Hotel Punta Maracayo
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88 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Puerto Rico
Reviewed January 13, 2015

The facilities are beautiful. The rooms and bathrooms are in excellent condition. The swimming pool in weekend kept very clean. My parents stayed in a room on the third floor. The hotel has facilities elevator so had no access problems the room was left next to where it was going to hold the reception. They assigned to or guest; rooms...

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2Thank Ana1967
Guaynabo, Puerto Rico
Reviewed November 9, 2014

We stayed in the hotel for a weekend and had a great experience. Front desk staff Frank was very welcoming and kind. Room was clean, food at Brisas restaurant was really tasty, facilities were clean and nice. Two pools (one for adults and one for kids) with a gazebo area with refreshments. Very quiet for those who want to sleep...

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2Thank JoseyLuz G
Puerto Rico
Reviewed October 23, 2014 via mobile

Punta Maracayo is a small hotel in the northern part of the island. Ideal for a romantic escape or business trip. Shopping mall nearby. Pool, bar, restaurant and a beautiful beach. Free wifi and cable tv. Everything you need for that escaped different from the ordinary. Municipally owned and operated. Super clean and cared for.

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4Thank Hello19760909
Reviewed September 28, 2014

This "resort" belongs to the city hall. Unacceptable security, (no security at all) and poor customer service! My car got broken into and all my personal documents and passport were stolen. Very little personal. Stay at your own risk...

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6Thank Antonio C
Reviewed September 4, 2014

Spend there few days on my visit to PR Friendly staff...good pool..great walking distance beach...brasas restaurant nice...I will be back again ..no doubt Parking in the hotel is big Cable tv was working fine..no noise during nightime and you have a bar on second floor where u can have drinks and quick bites overall is a great place to stay...

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2Thank Guillermo C
Area de Conservacion Guanacaste, Costa Rica
Reviewed July 27, 2014 via mobile

It didn't feel safe. The shades were broken and torn. The carpet looked dirty. We had to be escorted to our room by the maid service who reviewed snacks in the fridge then we both signed a paper agreeing what was there. The list of rules were ridiculous but suggested that people had stayed there and done some of the...

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2Thank Kickaustin
Reviewed July 18, 2014 via mobile

I stay with my kids for a weekend and the experience was just ok. The customer service was not very friendly. The room cleaning was poor and not daily. The pool is fantastic though and clean. I don't think we stay there again.

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2Thank Rafmyr
Kissimmee, Florida
Reviewed July 15, 2014

this is the first time in this hotel and yes it needs improvement but it was very nice and the staff when out of they way to make you fell good,they were nice, the people at the front desk they do care to give you the best service they can,sorry people i can not share your bad opinion about this...

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3Thank jose g
Reviewed May 24, 2014 via mobile

Employees do not care about the guests and will charge erroneous charges on your credit card. DO NOT STAY HERE! I will never stay not recommend this hotel to anyone. They lie and try to make up policy and rules as they go. Managers are unhelpful

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3Thank Anelia L
Miami, Florida
Reviewed April 12, 2014

We stayed here not long ago, at first we thought how nice it was, the lobby area is very pretty, but the rooms needs a lot of improvements. But the worse part is the security, our rental car got broken into, even thou they have a gated parking (they keep the gate open). When we got our bags, computer and...

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8Thank Danmitrani
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
We offer exquisite decorated rooms with free service of Dish Network and WiFi internet from the tranquility of your bed or any area of the hotel including the pool area. Excellent service with our Pool Open 24hrs,access to the beach in a walking distance. Restaurant with Room Service, Gazebo with Breakfast, coffee and Pina Colada in fresh air on the pool area. We offer Spa service in the room or we can arrange a free pick up to the Spa Salon. We have a Gym and a Beauty Salon.Free access to Punta Maracayo Camping on available hours. We are in a distance of 5 minutes or less to Malls, Farmacies, Fast Foods, our Sports Complex and the town of Hatillo.Once at Punta Maracayo Resort you enter another world of Peace and Serenity. ... more   less 

Additional Information about Hotel Punta Maracayo

Address: Road #2 Km. 84.6, Hatillo, Puerto Rico
Location: Caribbean > Puerto Rico > Hatillo
Number of rooms: 24
Also Known As:
Punta Maracayo Hotel Hatillo
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Punta Maracayo staff and other travelers.
9 questions
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British Columbia
over a year ago
Yabucoa
2 months ago

See all questions (9)

Questions? Get answers from Hotel Punta Maracayo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay at 303.....”
 of 5 bubbles Ada0525, Mar 12, 2015 | Read review
“rooms on the south side are quieter”
 of 5 bubbles josegQ1926MX, Jul 15, 2014 | Read review
“Ask for any room above the first floor. I never felt safe on the first floor.”
 of 5 bubbles Traci7873, Jan 22, 2014 | Read review
“Rooms in the right wing have a better balcony view”
 of 5 bubbles juanfelipeg_13, Sep 4, 2013 | Read review
“Stay on 2 or 3 floor. You may feel safer. Rooms on 1 floor appear to be easily accessible by non guests.”
 of 5 bubbles Cuqui1968, Aug 28, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question