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Elephant Springs Hotel & Cabanas

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Elephant Springs Hotel & Cabanas
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108 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Port Elizabeth, South Africa
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Mo, Dee and I checked into a family room but it was beyond bad, the tv is those old ones with a box at the back. The TV made background noise you couldn't even watch it, the picture was also not clear it was dark. The room was not clean and was facing building roof tops like Pep, we asked... More 

Helpful?
Thank LataniFi
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment we made bookings, to the moment we arrived we felt so welcomed. Mpho, Lerato, Mina, John were helpful, friendly, willing to go extra miles in order to make sure our stay was wonderful. in fact the whole staff struck the perfect balance between personal and great hosts. Must say management at Elephant Springs should be proud of... More 

Helpful?
Thank Shibu B
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

It's always a thrill to read when our guests enjoy the events we host at Elephant Springs. We appreciate the time you took to review your stay and can't wait to have you visit us again when we host our next event in November. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked in the cabanas and one of the family rooms with my family and my in-laws at Elephant springs. Reception welcomed us warmly and showed us the rooms and the best part was that Lerato the front office manager took us to our rooms and cabanas. We had such an awesome stay and all my family enjoyed every little... More 

Helpful?
Thank phelad
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for sharing your experience with us on Trip Advisor Phelad, we're happy to hear that you had a memorable stay. More 

Johannesburg, South Africa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This cabanas room facilities are bit old but budget. We stay up stair with the pool view. Due to this is winter in South Africa, we can't use the pool. The weekend is very noise but the others. If you want the quiet and peace, this is not a good choice.

Helpful?
Thank K K C
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

We appreciate your feedback. We are sorry that you were inconvenienced by inconsiderate noisy guests. We have a strick no noise policy and have recently added even more signage on site for guests to adhere and pay attention to this rule. More 

Travelers are raving about these Bela Bela hotels

Nelspruit
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was nothing like what we had seen in the pictures on the website. It is run down, dirty and the staff were very disorganized. We ended up being allocated to less grade rooms than we had paid for. We will never recommend this hotel to anyone

Helpful?
Thank Lebogang N
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

We are sorry to hear about your experience and will investigate the matter. More 

1 review
5 of 5 stars Reviewed July 5, 2016 via mobile

We spent the weekend with friends and family. Warm welcome. Accommodating staff. Met lovely people. A special shout out to Lerato and Tyron, you made our stay extra beautiful. You both rock. House keeping, reception and waitresses were polite with an attitude of service and respect as I watched you interact with guests generally even with children. The hotel is... More 

Helpful?
Thank Jeanette B
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Many thanks Jeanette B for your review of your recent stay at Elephant Springs. We take note of your feedback regarding the beds and will inform management of this. We apologize for the inconvenience but we're thrilled that Tyron and Lerato made your stay a memorable one. More 

Polokwane, South Africa
1 review
5 of 5 stars Reviewed June 13, 2016

we were at Elephant Springs about three weeks ago celebrating one of my best friend's birthday and the service we got there was totally out of this world as they treated us like queens. we had a lot drinks drinks there and we were all happy and enjoyed it like nobody's business. their General Manager Mr Strydom "ken" was a... More 

Helpful?
Thank kea629
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

It's always wonderful to receive feedback from our guests. Thank you for taking the time to write about your visit to Elephant Springs! We'll be sure to pass your compliments on to Ken and the team. More 

2 reviews
5 of 5 stars Reviewed May 25, 2016 via mobile

We having the most awesome day ever with my frnds at the deck at Elephant springs having cocktails...the service is super great and thanks to Mr Strydom n Lerato for the good service...thanks a lot I will surely recommend this place to other people n I'm sure they will like it to my other frnds n collegeus

Helpful?
Thank phelad
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Many thanks for taking the time to write about your experience at Elephant Springs. The streetside deck is the perfect place to have birthday celebrations and we are honoured that your party chose us as the venue of choice. We look forward to welcoming you back for many more celebrations. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2016

Wow, what a place we went went there 12 February 2016, the place and staff is great we had a good time the staff was so professional and friendly. There was time we needed ice the staff offered to go buy it for us at garage.

Helpful?
Thank Thabo S
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

We thank you for taking the time to write about your experience. Ensuring that our guests have a pleasant time is what we are all about, and it's great to hear that the staff took the initiative to purchase ice for you at the nearby garage when you needed it. We look forward to welcoming you back soon. More 

Polokwane, South Africa
2 reviews
3 of 5 stars Reviewed April 29, 2016

we had a pleasant weekend,great service indeed,the staff is friendly , oh how can i forget the energetic, passionate marcia manale , thabo mashao and rose pahl.they really know the meaning of customer satisfaction.The manager is hands on and he is willing to help,such a friendly manager . we really enjoyed our stay.i believe if the place can be on... More 

Helpful?
Thank 900mildredr
South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & Cabanas, responded to this review

Thank you for your review of your recent stay at Elephant Springs. We'll be sure to pass your compliments on to our friendly team who were of service during your time with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Elephant Springs Hotel & Cabanas

Address: 31 Sutter Road | PO Box 94, Bela Bela 0480, South Africa (Formerly Avuxeni Hotel Elephant Springs)
Location: South Africa > Limpopo Province > Bela Bela
Price Range: $76 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Elephant Springs Hotel & Cabanas 2*
Number of rooms: 65
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