Booked into Elephant Springs for the weekend 7 - 10 February 2020. Unfortunately I couldn't even sleep a night in that pigsty!! I got in, and we'll the pics tell it all. I asked for a refund and they told me cancelation on the day of booking means 100% cancelation!! I would not recommend this place to anyone, it's disgusting and in fact this place should be closed - it's a health hazard!
The experience was so nice. The staff at the reception was so nice and friendly and more their are welcoming. The unit was so nice and clean our room was having a great view next to the pool and it was a day to remember.
We visited this establishment for a much needed excursion following busy festive period. On arrival at the proposed check in time, the rooms were nowhere ready. There was a R300 refundable fee that had to be paid in cash; no prior notice relating to that. Reception staff were relaxed; demonstrated no sense of urgency. Finally we were taken to the rooms, but linen had not yet been changed. As a self-catering unit, we expected basics to be there, but we practically had to beg for those. The unit requires a bit of maintenance; we reported and nothing happened. The heat was unbearable and the ceiling fans were not working properly. Apart from that, some of the staff members were quite helpful.
The place is perfect especially for couples and family. the food is healthy and fresh. the place is need and clean. i really like it and love it. try it you will happy to be there, even the client service is good.
Had a pleasant stay for a family getaway this weekend to Elephant Springs. WThe check-in was fast and efficient. The family room was big and spacious with a double bed in one room and 2 twin beds as well. Both rooms with the usual supplies of coffee and tea. The hotel is in the heart of the town and easy location to access everything. The garden at the center of the hotel is well kept, perfect green lawn and well watered plants. The dinner and breakfast were delicious both served buffet style this weekend, with the option for a menu for dinner as well. Management, chefs and waiters very professional in all they were doing. Its an ideal stop for those doing business in Bela Bela. The rooms although old styled are well maintained. Keep it up.