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Novotel Milano Malpensa Airport

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Novotel Milano Malpensa Airport
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1,074 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Queanbeyan, Australia
Reviewed 1 week ago

We have been using this hotel for many years.This trip our rooms were bellow par.Yes it was clean but stains on the carpet,stains on the walls,leaking shower fittings, rusty plumbing etc isn't what you expect in a Novotel.Also the furnishings are looking scrappy with the laminate falling off.Televisions are old models and are small by modern standards.All these things are...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 40SomethingSkier
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. I confirm that at the end of march we start renew of carpet of 4th floor and tv set during...

Winthrop, Massachusetts
HOTEL’S FAVORITE REVIEW
Reviewed November 13, 2016

I stayed here one night before a flight home at the end of my trip. The hotel is modern, streamlined, friendly staff and easy check-in. I checked in online before arrival so they had all of my information. The room was a good size for two people, clean, large, bright bathroom. Electric outlets for recharging are in short supply but...

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Helpful?
Thank nicknak100
About Hotel's Favorite Review
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, thank you to take the time to review your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Matteo Tognozzi General Manager

Reviewed 2 weeks ago via mobile

I and my wife were been there 1night before flight back home , bell boy just only 1man for 2-3 travel group , so very late check in but it's not a big problem ,at night we down for some drink we order beer from hotel bar almost a tank and quite loud with friend (people at outdoor pool louder...

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Helpful?
Thank Maxs G
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. I have noted your report and i kind ask you more detail about your bar experience in order to investigate...

New York
Reviewed 2 weeks ago

This hotel was great for our needs. Wish we had a day or two more. Got there late and left early. Breakfast was wonderful and room was very modern. We also ate at the restaurant. Food was very good. People who served us were very nice and understanding. The pool looked so pretty. Front desk people were great to us.

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Helpful?
Thank tootsieroe0815
Sofia, Bulgaria
Reviewed 3 weeks ago

We stayed at Novotel for one night only,before our flyght in the next day early morning. The Hotel is about 7 km from T1 and Europcar Rental Center. The Check-In and Check-Out is easy and quick. The Lobby Bar is excellent. The service at this hotel is perfect. I would like to recommend Novotel to everybody.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ravnaliev
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager

Brasilia, Brazil
Reviewed January 15, 2017

Excellent hotel, specially for those with scheduled early flights out of Malpensa airport. Staff is very helpful, rooms and bar/restaurant very good. Staff is very efficient on providing transfer and simple breakfast for those leaving the hotel very early in the morning.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank João R
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager

Melbourne, Australia
Reviewed January 7, 2017 via mobile

We stayed at this hotel for one night as we had a very early flight the next morning. Staff were very helpful and the rooms were beautiful. Linen and towels were also top quality. I would definitely recommend.

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Helpful?
1Thank KellyCigga
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager

Brisbane, Australia
Reviewed January 7, 2017

We arrived at this supposed 4 star hotel in the evening after a long haul flight when our body time was 3am. I wanted a cup of tea, a shower and a comfy bed. We finally found the kettle but there was no tea, coffee, milk sugar or anything to drink from. Even the bathroom was without the ubiquitous plastic...

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Helpful?
1Thank Norma31
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

London
Reviewed January 4, 2017

Stayed one night in this hotel. Room was big enough for our needs, with a sofa bed and cot provided. Clean enough. We seem to have been allocated a disabled access room, which normally does not bother us. However, bathroom door was off the hinges and did not open/shut properly, making a horrible noise. Only bath but overhead shower was...

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Helpful?
Thank Beachsweets
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Montreux, Switzerland
Reviewed January 1, 2017

Thank you for your good care during our stay. We stay two or three times a year and like the hotel with the family. It is not a Palace but has all we need and we are happy with the place and look forward to come back.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lkele
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Milan Malpensa Airport is a modern 4 star hotel with 208 rooms, just a few minutes from Terminals 1 and 2 of Milano Malpensa Airport, 35 km from the Exhibition Centre and 40 km from the centre of Milan. Free scheduled shuttle bus to and fromthe airport. Ideal for business trips, with a Convention Centre offering 6 meeting rooms (240 guests), business corner and WiFi. It features family rooms for 2 adults and 2 children, NovotelCafé (open 24 hrs), bar, gym, garden, outdoor pool and garage. ... more   less 

Additional Information about Novotel Milano Malpensa Airport

Address: Via Al Campo 99, 21010 Cardano al Campo, Italy
Location: Italy > Lombardy > Province of Varese > Cardano al Campo
Price Range: $67 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Milano Malpensa Airport 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Novotel Milan Malpensa Airport Hotel Cardano Al Campo
Cardano Al Campo Novotel
Novotel Cardano Al Campo
Novotel Milano Malpensa Airport Italy/Cardano Al Campo
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Milano Malpensa Airport staff and other travelers.
7 questions
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Bradford, United Kingdom

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Questions? Get answers from Novotel Milano Malpensa Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“any other hotel that isn't this one would give you a great room.. don't stay here”
 of 5 bubbles Thevonpookas, Dec 18, 2016 | Read review
“Some rooms have views of the mountains.”
 of 5 bubbles Athena491, Dec 9, 2016 | Read review
“Away from kids with aircon working!”
 of 5 bubbles FairlightW, Apr 20, 2016 | Read review
“Request a room on the pool side”
 of 5 bubbles JohnPaul2010, Nov 26, 2015 | Read review
“They do not respect the reservation.”
 of 5 bubbles GorkiStarlin, Oct 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question