We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Milano Malpensa Airport

4.0 of 5
Hotel website
Via Al Campo, 99, 21010 Cardano al Campo, Italy
Special Offer
Breakfast, parking & bus
Book on
TripAdvisor
in partnership with
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Milano Malpensa Airport
View Map
Add Photo Write a Review

897 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Brisbane, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel to stay for one night as we flew into Milan's Malpensa airport late and had to pick our daughter up from there the next morning. For three people, the room felt very small and there was a problem with the heating. Even though it was winter the room was too hot and we could not adjust... More 

Helpful?
Thank patrice309
Brisbane, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed January 1, 2016 via mobile

We stayed there 5 nights during December and January. The staff were friendly and very obliging. Even though it is a short distance from the airport the shuttle service is very good. On New Years night one of the bar staff gave the 4 of us complimentary champagne which was an unexpected surprise. They looked after our excessive luggage when... More 

Helpful?
Thank Paul S
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager More 

Singapore, Singapore
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed December 7, 2015 via mobile

The hotel lobby area is quite nice with many sitting corners and an area with Xbox but we didn't try it. the rooms are quite simple. There's kettle and coffee making facilities. The toilet doors are designed like cupboard doors and the wash basin tap is at the side of basin which is quite awkward to use.

Helpful?
Thank PingAshlyn
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager More 

Dubai
Level Contributor
293 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
4 of 5 stars Reviewed November 26, 2015

Novotel is located a few minutes away rom Malpensa hotel, easy to find. The front desk staff is fast and efficient. My room was ideally located above the swimming pool and I liked its large size as well as the large and well-fitted bathroom (equipment: 1 shower + 1 bath). I appreciated this genuinely soundproof room: I had an excellent... More 

Helpful?
Thank JohnPaul2010
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I Hope that the next time you will enjoy our restaurant or gourmet bar for your dinner. We have a nice international and local food with... More 

Roskilde, Denmark
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed November 3, 2015

I have just spent 1 overnight at the Novotel for the 2nd time. Our room was on the 3 floor, and the room is big enought for 1 overninght and for a family of 4, there is free wi-fi all over the hotel up to 7 devices, which is very nice. The floor in the bathroom was very dirty -... More 

Helpful?
Thank Viviana1978
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, we've just received your comments on our hotel on Trip Advisor and we are glad you had a positive impression of our staff attitude. We thank you for you kind words. On the other hand we're deeply sorry is your restaurant experience did'nt meets your expectations. We do our best improve our services and rest assured that we... More 

Sanford, Florida
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 28, 2015 via mobile

Check in went smoothly and room was quiet. Dinner was awful. I sent back my pasta because it was severely over salted and inedible. The replacement i received was plain boiled pasta. Sent that back too. Ordered a grilled mixed vegetable plate. I received a plate of mostly eggplant which was dry and flavorless. The maitre'di apologized profusely and took... More 

Helpful?
Thank Sally D
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Minneapolis, Minnesota
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 25, 2015

The front desk was very polite and helpful on check in. The lobby was spacious and modern.From there on, everything was less than satisfactory. The room was cramped. The bathroom doors were frosted glass french doors that literally opened up to the edge of the bed. One of us couldn't go in the bathroom without disrupting the sleep of the... More 

Helpful?
Thank Kerstin L
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 24, 2015 via mobile

Website says get the transfer from the pharmacy at terminal 2 Malpensa Airport every 30mins. After waiting 1.5hrs we got a taxi and on arrival find out that you have to ring the hotel to request a transfer from terminal 2! Thanks for detailing that! Swimming pool advertised is not open in autumn or winter - again doesn't say this... More 

Helpful?
Thank corinnalawrence
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide the best service experience for every customer; therefore your feedback is very important to us.... More 

Loon Op Zand, Netherlands
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 19, 2015

Stayed at this Novotel for one night for business purposes in nearby city of Gallerate. This is a modern hotel with nice rooms and good breakfast. Guess mainly for business stays near Malpensa airport as it is not really close to Milan.

Helpful?
Thank Ronald_1971
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Dubai, United Arab Emirates
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 13, 2015

I truly cannot say much about this except for shocking! Myself, my wife and daughter (4months young), reached late to the hotel as we were traveling and stopped for dinner in Milano. When reaching at 23.00, looking forward to the bed as we had to get up early, we found a group check-in and no one to assist us (I... More 

Helpful?
Thank MandJDXB
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

131 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
Room/suite (28)
Viewed
Bathroom (19)
Viewed
Hotel & grounds (14)
Viewed
Dining (4)
Viewed
View from room (2)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Cardano al Campo
0.2 mi away
Ibis Milano Malpensa Aeroporto
Ibis Milano Malpensa Aeroporto
#3 of 6 in Cardano al Campo
4.0 of 5 stars 1,141 reviews
2.0 mi away
MOXY Milan Malpensa Airport
MOXY Milan Malpensa Airport
#1 of 10 in Somma Lombardo
4.5 of 5 stars 687 reviews
2.8 mi away
Sheraton Milan Malpensa Airport Hotel & Conference Centre
Show Prices
Show Prices
Show Prices
2.5 mi away
Holiday Inn Express Milan-Malpensa Airport
2.9 mi away
First Hotel Malpensa
First Hotel Malpensa
#2 of 10 in Somma Lombardo
4.0 of 5 stars 739 reviews
0.1 mi away
Cardano Hotel Malpensa
Cardano Hotel Malpensa
#2 of 6 in Cardano al Campo
4.5 of 5 stars 517 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay