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Novotel Milano Malpensa Airport

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Novotel Milano Malpensa Airport
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1,005 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Level Contributor
7 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

Do not stay at this hotel! I had my laptop and overnight bag stolen from reception on 12 August, and strongly suspect the staff! We spent the next morning back at the airport, making a police report. The hotel staff said they "could not" (?)check the security cameras. We returned at 11am, this is when the pool "opens" as there... More 

Helpful?
Thank Marina Z
Glasgow
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

That is what you get, a bed. Very cool efficient check in but absolutely no chance of a drink before bed at 12.15 ! No bar, room service and no alcohol in the mini bar ! The room was fine as was the breakfast but reception was poor, just a matter of getting you checked in and through. Told the... More 

Helpful?
1 Thank JandDGlasgow
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I share your feedback with our F&B manager and rest assured that we are taking the appropriate measures to address the... More 

Brasilia, DF
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very quiet, located in the airport area, this hotel is the best option for those waiting for a flight from Malpensa. Check in was efficient and courteous, in less than five minutes we were in the room. They offer free parking. It will be difficult to find a spot in front after 8 PM, however they have a parking lot... More 

Helpful?
Thank facg
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good and clean hotel near Milan Malpensa airport. Has free car park, good services from all staff, good swimming pool but not suitable for all children. There is no sauna and spa. Good shuttle services from and to the airport with very low price.

Helpful?
Thank Mohamed L
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Matteo Tognozzi General Manager More 

Wales
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on our last night in Italy the hotel was ideally placed about 10 to 15 minutes from the airport. { However if you have a hire car make sure you have euro's and be aware there is no petrol station on your side of the road between the hotel and the airport ) The hotel is modern with... More 

Helpful?
Thank JohnnyCM
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matteo Tognozzi General Manager More 

London
Level Contributor
75 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived after a late flight to Malpensa airport. I asked for connecting rooms in advance and was promised next door or opposite rooms but to my amazement was given 2 rooms about 20 doors apart and the usual we are fully booked. The rooms were clean and the rates are very competitive. There is access to swimming pool, table... More 

Helpful?
Thank andynaija
malpensa07, General Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as... More 

London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

Ugly building but great hotel! All inside is new and clean, big rooms, great staff, professional service and decent restaurant. Great location if you are landing or leaving from Malpensa airport with a very useful airport shuttle for only €2.

Helpful?
Thank Tomlw
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as... More 

Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 11, 2016

Very nice hotel to stay at ! rooms are comfortable and are a good size for Europe. the pool area is fantastic. staff at the reception are very efficient friendly and helpful. Thank you ! This hotel is only about 10 mins by hotel coach to the airports with 1/2 runs too and from airport. The only improvement I could... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Wozzwa
malpensa07, Direttore at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, thank you for your review. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant... More 

Cebu City, Philippines
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2016

This hotel is very convenient for guests in transit at Malpensa Airport. They are quite close and provide shuttle service to and from the airport. Their staff are also very accommodating. We arrived in the late evening and their restaurant was closing but they even allowed us to order a pizza from the kitchen so that we could have something... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Connie0408
malpensa07, Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, thank you for your review. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant... More 

Philadelphia, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 8, 2016

We chose this hotel because we had a good experience at the Novotel near Linate airport and thought it would be the same. Unfortunately, it didn't live up to our expectations. We were there on a Sunday night and there were no other restaurants open nearby so we needed to eat in the hotel restaurant. It was very crowded and... More 

Helpful?
Thank marissa v
malpensa07, Manager at Novotel Milano Malpensa Airport, responded to this review

Dear Guest, thank you for your review. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matteo Tognozzi - General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Milan Malpensa Airport is a modern 4 star hotel with 208 rooms, just a few minutes from Terminals 1 and 2 of Milano Malpensa Airport, 35 km from the Exhibition Centre and 40 km from the centre of Milan. Free scheduled shuttle bus to and fromthe airport. Ideal for business trips, with a Convention Centre offering 6 meeting rooms (240 guests), business corner and WiFi. It features family rooms for 2 adults and 2 children, NovotelCafé (open 24 hrs), bar, gym, garden, outdoor pool and garage. ... more   less 

Additional Information about Novotel Milano Malpensa Airport

Address: Via Al Campo 99, 21010 Cardano al Campo, Italy
Location: Italy > Lombardy > Province of Varese > Cardano al Campo
Price Range: $73 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Milano Malpensa Airport 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Novotel Milan Malpensa Airport Hotel Cardano Al Campo
Cardano Al Campo Novotel
Novotel Cardano Al Campo
Novotel Milano Malpensa Airport Italy/Cardano Al Campo
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