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Mercure Gold Coast Resort

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Mercure Gold Coast Resort
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993 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Gold Coast Resort
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Showing 974: English reviews
Byabarra, Australia
1 review
5 of 5 stars Reviewed July 18, 2016

Had a fantastic couple of days with my boys at the Mercure GC. Loved it and all the staff were fantastic also. They made me and my boys feel very at home and welcome. The staff included my children in conversations and were friendly. The room was clean and spacious

Review collected in partnership with Accorhotels.com

Helpful?
Thank Hastingstaa
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Hastingstaa, it's great to hear that we made you and your family feel welcome and that you enjoyed the resort. Many thanks for your feedback. More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed July 15, 2016

We travelled down for the footy. Great location to Metricon. Good clean, spacious rooms. Quiet. Had dinner in the restaurant. Teenage boy didn't find the food substantial. Mine was delicious! Definitely stay again and again.

Review collected in partnership with Accorhotels.com

Helpful?
Thank VF001
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi VF001, thanks for your review and I hope you enjoyed the footy. We take on board your feedback about portion sizes, though from experience with teenagers they do sometimes appreciate heartier portions. We'll make sure we keep an eye on it and hope to see you again soon. More 

Mid North Coast
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 13, 2016

I received a phone call from the resort prior to arrival which was great. They hoped I would enjoy my 1 night stay, I said I had booked 2 nights. Then they said we understand it is your birthday, to which I replied not that I am aware of. Pity as the resort itself was really pleasant and the location... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Unfortunate_12
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Dear Unfortunate_12, thanks for letting us know about your visit, though we're sorry to hear that it didn't go as smoothly as intended. It sounds like there was a mix-up with another guest with a birthday that may possibly have been linked to the credit card issue? We're certainly keen to rectify this if a problem remains, so please feel... More 

Eltham, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 12, 2016

My two daughter and I recently stayed at Mercure Carrara for 4 nights. We found the resort to be very relaxing and welcoming. The room was extremely comfortable, with beds being the most comfortable ever slept in when staying away on holidays. The restaurant food was great and service quick. My younger daughter loved the two pools and spa and... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank RobynR110
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Robyn, thanks so much for your review. It's wonderful to hear that you and your family had such an enjoyable time and were able to fully utilise our facilities. We hope your Mother had a fabulous birthday to celebrate this magnificent milestone and we hope to see you back with us soon! More 

Brisbane, Australia
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 8, 2016

I booked this hotel because it was close to a sporting carnival. This is a great place to come with the family and to relax. It is away from the bustle of the surfers paradise but not too far that you can drive. The staff were very friendly. The rooms clean. Large undercover parking area. Because it is tucked away... More 

Helpful?
1 Thank theleavers_03
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Dear theleavers_03, thanks so much for your review and comments. We're delighted that you found our location convenient and enjoyed your visit so thoroughly. We hope to see you again soon. More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2016 via mobile

We had the most amazing time here. staff checked us in promptly and were caring and poliet asked question about my day ect. (those small things can matter). pros. resort restaurant and our room were faultless. cons. walk from carpark to room with bags. we didnt ask concierge because we didnt think we had that much stuff. restaurant food and... More 

Helpful?
1 Thank kmill385
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi kmill385, many thanks for your review. I'm pleased to hear that we covered "the small things" so well and that you enjoyed your visit. Sorry about the walk to your room with luggage. Next time, please don't hesitate to ask our Concierge team - we're here to help! More 

Melbourne, Australia
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 4, 2016

The hotel is set amid the rolling fairways of the golf course and the concierge immediately loaded our luggage on a golf buggy while we checked in. We are Accor members so got free WiFi but this facility has to be paid for otherwise - expensive at $24.50 for 24 hours. The room was too cold and the central heating... More 

Helpful?
1 Thank Mavis25510
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Mavis, thanks so much for your review. I apologise that the room you were initially allocated had an issue with the heating. It appears that the element had tripped, which can quickly be rectified, though I'm glad that our team looked after you by assigning another room and offering you a welcome amenity to help you settle in. It's... More 

Brisbane, Australia
Level Contributor
97 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 28, 2016

Nice stay at Mercure. Great surrounding in a tranquil environment overlooking the golf course. The heater in the room didn't work, so staff quickly found an alternative heating option. Quiet rooms and great block out curtains. Overall a great night.

Helpful?
1 Thank N0Kitchen
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi N0Kitchen, thanks so much for your review. We're delighted that you enjoyed our tranquil surroundings and I'm pleased that our team were able to quickly rectify the heating issue for you. We look forward to seeing you again soon. More 

Shepparton, Australia
Level Contributor
378 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed June 28, 2016

This is a comfortable if not the most modern resort that offers excellent service, good quality meals and facilities at reasonable rates. A couple of things worth noting are that the accommodation is spread out in separate 3 story blocks and there are no elevator's so if not active ask for ground floor and to be close to reception. It... More 

Helpful?
1 Thank Robert H
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Robert, many thanks for your balanced review and we're pleased to hear that your visit was an enjoyable one. If stairs are an issue, we're always happy to allocate a room on a lower level or have our Concierge deliver your bags. Our location is slightly removed from the coastal hotels and having your own transport is certainly helpful.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Location: Australia > Queensland > Gold Coast > Carrara
Price Range: $90 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Carrara
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