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Mercure Gold Coast Resort

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Traveler (374)
Room & Suite (134)
Pool & Beach (24)
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Overview
  • Excellent32%
  • Very good46%
  • Average14%
  • Poor5%
  • Terrible3%
Travelers talk about
“carrara markets”(12 reviews)
“gold coast”(78 reviews)
“accor member”(14 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
Jun 11Jun 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,328)
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1,306 results
Traveler rating
430
572
192
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44
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LanguageEnglish
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430
572
192
68
44
Show reviews that mention
All reviewscarrara marketsgold coastaccor memberplay golfpalm meadowsmain buildingroom serviceshuttle busminute drivetennis courtsmain poolking roombuffet breakfastmini barrelaxing stayreception areasurfers paradise
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1 - 5 of 1,306 reviews
Reviewed today via mobile

I’ve stayed here twice for business, once in January and once in May, and have enjoyed both times. The rooms are lovely and the service was consistently fantastic. The main pool and spa is great, I’d suggest aiming to book a room close to the...More

Thank Leizel I
Hotel's Favorite
Reviewed March 7, 2018 via mobile

What a lovely place to stay.! Very private and peaceful (away from the crowed beach bustle) but close enough to everything you need. It’s a large, well planned resort with great dining options, two good pools, a gym and comfortable accommodation options. We had a...More

1  Thank dds777
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded March 12, 2018

Hi dds777 Thank you for your fantastic review of the Mercure Gold Coast Resort. I was happy to read that you had an enjoyable stay with us and that the staff were attentive to your needs. I have passed on your favourable comments to Andrew...More

Reviewed today

The Golf Course is good, the room is good, even Room Service is well done.......Which asks the question "Why can't they deliver breakfast"???........Arrived for breakfast at 7.30, and the first thing we experienced was a lack of fresh hot food.....No scrambled eggs, and all the...More

Thank THOMAS G
Reviewed 4 days ago via mobile

Stayed a few nights & it was enjoyable except for breakfast, my gosh talk about rude people (guests) pushing & shoving treating the staff like crap. Didn't go back on the last morning , didn't want to start my day with that.More

Thank Mark D
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 4 days ago

Hi Mark D Thank you very much for providing feedback on your recent stay with us at Mercure Gold Coast Resort. We appreciate your comments in relation to your breakfast experience and I do apologise for what you experienced, rest assured we provide a lot...More

Reviewed 2 weeks ago

From ringing reception and requesting suitable room to checkin the service was top. All staff were efficient,happy and friendly. Eveyone appeared ready to help from helping with cases to transporting guest to rooms if requiried.More

Review collected in partnership with Accorhotels.com
Thank paul B
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 1 week ago

Dear Paul B. Thank you for your great review. We appreciate you taking the time to leave us such positive feedback. We are thrilled to see you received exceptional customer service whilst you were here with us. All our staff do the best they can...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Babysitting
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Pool
Spa
Golf course
Heated pool
Outdoor pool
Details
Price range
$79 - $159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
$79 - $159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveler (374)
Room & Suite (134)
Pool & Beach (24)
Dining (18)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
July 8, 2017|
AnswerShow all 7 answers
Response from Val C | Reviewed this property |
Not sure about that but you can ask their concierge . Hope this helps
1
Vote
alanne
April 4, 2017|
AnswerShow all 4 answers
Response from neddy71 | Reviewed this property |
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
0
Votes
Amanda w
March 4, 2017|
AnswerShow all 6 answers
Response from David M | Reviewed this property |
Close to the stadium - large rooms and service is great A hidden gem
1
Vote
Room Tips
"probably better to get upstairs room"
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"Off the ground floor and away from both pools as quests walk around talking at night."
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"overlooking the golf course"
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"If you're after a room with a view, you might need to walk up a flight or two of stairs."
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