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Santa Fe Apartments

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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Australia
Reviewed 3 weeks ago

We have stayed in many hotels and this was by far, the worst. The floors were incredibly dirty. The apartment was old and updated. There were stains everywhere including on one of the beds. There were holes in the wall, so much dust in the ceiling fans. Mould or dirt on the light fittings. Oven did not work. We kept...

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Thank travelover209
Gladstone, Australia
Reviewed July 7, 2016 via mobile

We were upgraded to a 3 bedroom apartment on family holiday. Great communication from managers leading up to our stay and friendly greeting on arrival. Apartments are in good location - park for kids at end of street and great coffee shop across the road. The apartment was a great size for the 5 of us (3 adults and 2...

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Thank galfam4
Brisbane, Australia
Reviewed June 12, 2016

I was going to write a long review about how greasy the floors were, how noisy the permanent tenants downstairs were and how the entire building stank of boiled cabbage, but instead opted to just post the photo that I have. Picked keys up from a box and dropped them back off into the box. No one on site even...

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2Thank arty37
John_SF_16, Manager at Santa Fe Apartments, responded to this review

Hi arty37, thank you for your feedback and it's unfortunate your stay here didn't meet your expectations. The metallic sink fixture does not look familiar to Santa Fe apartments - could you please email your name, apartment number and period you visited to info@santafeapartments.com.au so that we can review things on our end. Thanks arty37 John

Nowra, Australia
Reviewed September 29, 2015 via mobile

Stayed here for 3 night with family. Clean & tidy, Great helpful staff. Kids loved the pool and spa area. underground car park. The only down fall the noise because it is on the highway and no house keeping seem to have to clean and dry you own towels. We enjoyed our stay.

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2Thank Newtravellerkazza
Newcastle, New South Wales, Australia
Reviewed April 27, 2015

We booked a last minute gold coast getaway. I normally stay in holiday parks which were all booked out, so I picked this holiday apartment as it was very reasonably priced ($130 a night for a 2 bedroom apartment) and had vacancies. We stayed in unit #10. This had two bedrooms, one with a queen bed and one with two...

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1Thank Groovymum1
Sydney
Reviewed April 7, 2015

We went there for Easter holiday with friends. We were 3 couples and we had a 3 bedroom unit. Our unit was not one of the best ones I am sure as 2 of our bedrooms had a window to a busy street and it was pretty noisy at night. 2 of the bedrooms had 2 separate single beds next...

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Thank Ma S
Tom P, Manager at Santa Fe Apartments, responded to this review

I m sincerely sorry if your accommodation was not up the standard that is expected to be. I am surprised to here that you have had problems with pest control as the unit was treated by a professional pest control company 0n 13/1/15. I have had a good look in the apartment and have not been able to find any...

Reviewed January 12, 2015

We stayed in Santa Fe apartments, a group of 6 on a 3 room apartment. Carpets dirty, and stains everywhere, kitchen dirty with a terrible smell coming from the dish washing machine full of mold and green spots at the drain filter. Air conditioners condensing so much water, leaking and mold due to the lack of cleaning (filters). The worst...

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Thank Robert S
Tom P, Manager at Santa Fe Apartments, responded to this review

I don't believe this review to be a genuine, I have had no bookings by a Robert S during January and don't believe this review is truthful and is motivated by something other than an accurate review. As everyone can see this review is completely out of character with the rest of our reviews

Reviewed November 12, 2014

I stayed in Santa Fe with my husband and cousins. It was the 6 of us, so we got the penthouse. As we got into the room, I was simply wowed by the space of the place. It was so spacious. It was a 2 floored apartment. There were 2 rooms on the first floor, with a kitchen and a...

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3Thank Rahima M
Singapore, Singapore
Reviewed October 16, 2014 via mobile

Our groups of 6 stayed at Santa Fe apartment from 5-11 October 2014. Our initial impressions upon entering the apartment was simply 'wow'! Apartment was huge! 2 floors with 3 bedrooms. Very cosy and homely feel. The distance between Surfers and the apartment was roughly about 5-7km. Attempted to walk but was too far. Manager Tom was super helpful. We...

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4Thank Malik86
Sydney
Reviewed July 28, 2014

We stayed over the xmas/new year period and found our apartment to be perfect for our stay. Great size. We were very grateful for the air con and swimming pool. The BBQ area is fantastic. Everything was clean and tidy. We will definately be back again. The chap running the place was really friendly and helpful with local knowledge

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3Thank Jodidannyb
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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
In your room
  • Refrigerator in room
Services
  • Free Parking

Additional Information about Santa Fe Apartments

Address: 7-9 Robert St, Labrador, Gold Coast, Queensland 4215, Australia
Location: Australia > Queensland > Gold Coast > Labrador
Price Range: $88 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Fe Apartments 3.5*
Number of rooms: 18
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Also Known As:
Santa Fe Apartments Labrador, Gold Coast, Australia
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Questions & Answers

Questions? Get answers from Santa Fe Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“do not book this place.”
 of 5 bubbles O4297MProberts, Jan 12, 2015 | Read review
“We were in Unit 6, a ground floor two room apartment, it was a perfect location, near the pool but your own private courtyard also. Definitely recommend this room if available.”
 of 5 bubbles MickBunburyWA, Feb 9, 2014 | Read review
“Main bedroom lit up like broad daylight at 5am quite area - didn't hear any other guests good location close to mcdonalds, kfc and close driving distance to shops and heart of surfers”
 of 5 bubbles BecT352, Dec 2, 2012 | Read review
“Upon arrival we waited at the office for 5-10 mins to checkin only to find out that a txt was sent to us that our key was in lock box when we didnt receive a txt at all. Manager he was nice. Our apartment room 8 was a great size for our family. The rooms were a great size however in the ensuite it was a little difficult to get a good sleep especially being more humid and it didnt help when the ceiling fan was quite noisy. In saying this we loved how the windows are sound proof especially being on a main road. Our children enjoyed it especially the pool. It was a little difficult having 3young children under 2 going in and out using the stairs but it was good exercise. It was clean, i couldnt help but rearrange a few pieces of furniture as if i was home. We would definately stay here again a few more years once our babies are grown, a few negatives but would definately recommend this apartment.”
 of 5 bubbles LodusC, Nov 25, 2012 | Read review
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