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InterContinental Sanctuary Cove Resort

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InterContinental Sanctuary Cove Resort
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1,080 Reviews from our TripAdvisor Community

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Showing 1,048: English reviews
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Brisbane, Australia
Reviewed 2 days ago NEW

Overall, our 2 night stay was nice but has room for improvement – mainly in the accommodation which was tired and to be honest very underwhelming for a suite. As well noted on other reviews, the resort is lovely homestead influenced style with lovely lagoon pool, well-manicured grounds and a good F&B offering. It’s also an easy few minutes walk...

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Helpful?
Thank goodluk
Gold Coast, Australia
Reviewed 3 days ago NEW

To celebrate our 40th birthday, a girlfriend and I stayed here for the weekend, it was a perfect location. The hotel was impressive and our room was spacious, clean and had super comfortable beds. The best aspect of the hotel was the beautiful lagoon and pool bar where you could purchase drinks and light snacks whilst relaxing under a cabana....

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Helpful?
Thank Bernics
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Bernics Thank you for taking the time to review Intercontinental Sanctuary Cove. Thank for you choosing to stay with us to celebrate your friends 40th birthday weekend. I have passed your feedback on to departments concerned and apologise that the tiramisu dessert was not what you were expecting. We do offer free wifi to our IHG Reward club members...

Sydney, Australia
Reviewed 4 days ago NEW

Well, this is bit of a late review after our 2016 Christmas stay here. Didn't want to squeeze in the busy Surfers so I chose this hotel in Sanctuary Cove. And it turned out to be a wise choice. The area overall is nice and well planned and relaxing. It doesn't take too long to drive to the city center...

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Helpful?
Thank dlchocho
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear dlchocho Thank you for taking the time to review Intercontinental Sanctuary Cove even if a couple of months later. I was delighted to read how you enjoyed Christmas 2016 with your family at our resort! We look forward to welcoming you and your family back to the resort in the near future! Warm Regards Vanessa

Cairns Region, Australia
Reviewed 1 week ago

Beautifully appointed room set in Australian bush surroundings, lovely lagoon pool, golf course and Sanctuary Cove Marina only 2 minutes walk from the resort. Only complaints were providing instant coffee sachets, not in keeping with the standard of the rest of the room and paying for wifi! Travel in any SE Asian country & wifi is free everywhere. Cannot believe...

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Helpful?
Thank 2015Oz_travellers
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear 2015Oz_travellers Thank you for taking the time to review Intercontinental Sanctuary Cove. I was delighted to read how you enjoyed all that Sanctuary Cove had to offer. We do offer free wifi to all our IHG Reward club members so be sure to sign up so that you can enjoy this benefit. Warm Regards Vanessa

Melbourne, Australia
Reviewed 1 week ago

Perfectly located this hotel could be that romantic escape that you are looking for. We stayed for a conference and the food was excellent the grounds well maintained and it has a unique appeal very country club style with beautiful rooms that were clean and well maintained.

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Helpful?
Thank belinda m
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Belinda m Thank you for reviewing Intercontinental Sanctuary Cove. I was delighted to read that you enjoyed your conference with us here at the resort. We look forward to welcoming you back to the resort in the near future. Warm Regards Vanessa

Brisbane, Australia
Reviewed 1 week ago

What a beautiful setting less than a hours drive from Brisbane to totally relax. Room was comfortable and clean, breakfast catered for every taste, staff friendly and helpful and the pool and lagoon area made you feel as if you were a thousand miles from the hustle and bussel of city life. The golf course setting is picturesque , but...

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Helpful?
1Thank merrilyne2015
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Merrilyne2015 Thank you for taking the time to review Intercontinental Sanctuary Cove. I was delighted to read how you enjoyed your stay with us in our beautiful setting we have here at the resort. We look forward to welcoming you back to the resort the next you want some serenity away from the hustle and bustle. Warm Regards Vanessa

Reviewed 1 week ago via mobile

Sanctuary Cove Resort is located about 40 minutes north of the Gold Coast. Therefore, you need to accept the fact that you need to be satisfied with staying put at the resort or driving in not so fun M1 traffic to get to where the action is on the Gold Coast. My wife and I stayed at Sanctuary Cove for...

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Helpful?
Thank RogerSabrina
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear RogerSabrina Thank you for taking the time to review Intercontinental Sanctuary Cove. I was delighted to read how you enjoyed the beautiful setting we have here at the resort and that you found our rooms to be spacious, well appointed with a very nice bathroom. We look forward to welcoming you back to the resort in the near future....

Reviewed 2 weeks ago via mobile

We stayed in a lagoon view room which was lovely. The decor was exactly as the pictures showed. Before check in we sat by the beach pool to soak in the rays and have a swim, delightful. We had cocktails and cesarean salad from the pool cafe and we can't fault it. Breakfast was great too. We will definitely stay...

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Helpful?
Thank Jodie M
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Jodie M Thank you for choosing to stay with Intercontinental Sanctuary Cove as your weekend away. We are pleased you enjoyed all that the lagoon pool and our Poolhouse bar had to offer. We look forward to welcoming you back to the resort for your next weekend away! Warm Regards Vanessa

melbourne, australia
Reviewed 3 weeks ago via mobile

Well what can I say about this Gem of a place! Firstly a huge thank you to Ben Burns - Room Division Manager for the upgrade to Queensland Suit and other gifts in the room. It does help if your a Intercontinental platinum Ambassador member which I have been for 10 years or so. Also like to mention Hanna at...

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Helpful?
Thank DistantTraveller1
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear DistantTraveller1 As a valued Platinum Ambassador member we appreciate your loyalty and very pleased that our team delivered outstanding service. I will be sure to pass on your feedback to Ben and Hannah! You have captured the very essence of Sanctuary Cove and we look forward to welcoming you back to the resort again soon! Warm Regards Vanessa

Reviewed 3 weeks ago via mobile

Omg! Macaroons in room (not sure if just a members thing) were amazing! Inhaled with no self control!!! Lovely big old style opulent rooms. A sleigh king size bed (always wanted one of these). Lots of little amenity things, despite what the accountant might say, guests love all this, like a free mini cookie with your coffee! Lovely natural Australiana...

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Helpful?
Thank Yavann
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Yavann Thank you for taking the time to share your feedback. We value your loyalty as an IHG Rewards Club member and so pleased to hear you loved the Macaroons! Now you have experienced the beauty of Sanctuary Cove we hope to see you again in the near future! Warm Regards Vanessa

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 

Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Location: Australia > Queensland > Gold Coast > Hope Island
Price Range: $132 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast, Australia
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Sanctuary Cove Resort staff and other travelers.
12 questions
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Questions? Get answers from InterContinental Sanctuary Cove Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms and costs depend on chosen package variety of options available to suit every occasion.”
 of 5 bubbles belindam631, 1 week ago | Read review
“Ask for room on first level, mosquitos were a bit of a problem on garden level”
 of 5 bubbles merrilyne2015, 1 week ago | Read review
“More privacy on the outer wings”
 of 5 bubbles SmileyTrax, Feb 6, 2017 | Read review
“Stay somewhere else _ Sheraton Mirage on Gold Coast better.”
 of 5 bubbles bryceclubb, Jan 31, 2017 | Read review
“Ground floor rooms looking to pool are nice.”
 of 5 bubbles lunical, Jan 28, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question