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InterContinental Sanctuary Cove Resort

Traveler (865)
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Panoramas (30)
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Certificate of Excellence
About
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Certificate of Excellence
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. Please note: The Lagoon Beach Pool will be closed for rejuvenation between 11th June and 22nd July 2018, during this time we’re delighted to advise you will still have full access to our Terrace Pool, Spa, and Country Club with lap pool.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Marina View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
Contact
Manor Circle Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212 Australia
Getting there
Gold Coast Airport23 mi
Brisbane Intl Airport35 mi
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1,374Reviews
1,390Photos
13Q+A
100Room tips
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Popular mentions
Stayed in two rooms with two adults and teenagers celebrating a birthday. We stayed for one night. The rooms have been refreshed since we last stayed and are lovely and neutral. Very clean and have everything you need. I would suggest the hotel update with some new pillows.
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Response from MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort
Responded 5 days ago
Dear LisaKGC Thank you for taking the time to review our hotel following your recent stay. Your feedback is very valuable, as it does enable us to monitor our service and standards, and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated all the amenities and facilities the resort has to offer. I was also pleased you appreciated the service and attention extended by the team. Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back to the hotel in the near future. Kind regards Matt Rippin General Manager
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We always stay in Surfers Paradise but this time decided to head to Sanctuary Cove and we are so glad we did. This is such a relaxing place and worth it. Yes the bathrooms aren't the the best but they are clean. The guests reserve lounges by the pool before going to breakfast
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Response from MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort
Responded 1 week ago
Dear DeLuMelbourne Thank you for taking the time to review our hotel following your recent stay. Your feedback is very valuable, as it does enable us to monitor our service and standards, and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated the relaxed nature of the hotel and all the amenities and facilities the resort has to offer. Your comments and observations are appreciated and will be raised at our regular guest feedback meetings. I was also pleased you appreciated the service and attention extended by the team. Your very kind words will certainly be shared with all staff. Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back to the hotel in the near future. Kind regards Matt Rippin General Manager
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This is a great place for families. Two pools, one of them a man made beach. Plenty of entertainment for kids and a great pool house/bar for the adults! Rooms are lovely and the marina is a five minute walk from the resort.
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Response from MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort
Responded 1 week ago
Dear Anna G Thank you for taking the time to review our hotel following your recent stay. Your feedback is very valuable, as it does enable us to monitor our service and standards, and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated all the amenities and facilities for both children and adults, that the resort has to offer. Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back to the hotel in the near future. Kind regards Matt Rippin General Manager
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I recently stayed at the intercontinental sanctuary cove. After staying at quite a few intercontinentals world wide, I was looking forward to coming to sanctuary cove. While the hotel is a little run down, it does have a nice feel. The best aspect of the hotel is their beach,
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Response from MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort
Responded 1 week ago
Dear Cjakes-J Thank you for taking the time to review our hotel following your recent stay. Your feedback is very valuable, as it does enable us to monitor our service and standards, and improve where necessary. I very much appreciate your comments and observations, all of which will be discussed at our regular guest feedback meetings, so as to ensure our standards are consistently met. Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back to the hotel in the near future. Kind regards Matt Rippin General Manager
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+1
This is our 6th visit and this Hotel never disappoints! This time we stayed in a Queenslander Suite 526 which was lovely and large. The beach area is just as beautiful as always and the grounds very well maintained. I would suggest they have more people working at the Pool Bar
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Response from MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort
Responded 1 week ago
Dear ClareBrissie Thank you for taking the time to review our hotel following your recent stay. Your feedback is very valuable, as it does enable us to monitor our service and standards, and improve where necessary. I was delighted to read you enjoy staying at the hotel and appreciate all the amenities and facilities the resort has to offer, as well as our wonderful kangaroo families that call the hotel, home. Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back to the hotel in the near future. Kind regards Matt Rippin General Manager
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You won't have any issues, they do have a bike hire rack at the back of the hotel but this palce is huge and loads of room. in the room no dramas for bikes of leave them with front desk. enjoy your stay
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The beach lagoon will be great for your kids playing on the sand, while you have the option on swimming on the beach lagoon or the heated pool. The is also a jacuzzi. You can also enjoy the kids play area where they have table tennis, giant chess, soccer, volleyball, etc. Outside the resort, you can also hire bikes on the resort or a buggy/golf cart to explore around the area. There is also an Illusion Magic show nearby that you can watch. Last time we went there, it just so happen that there was an upcoming magic show at the resort itself free for guests. Another similar palces to consider which would be ideal for your little ones are Sea World Resort and RACV Royal Pines Resort. Hope this helps.
1 vote
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weather dependant but yes, should be fine to swim. The resort has a large lagoon pool and kids love that. There are some other games around the 2nd pool area which keeps the kids interested. Out the front of the hotel, near the concierge desk there is one of those bike hire racks - so yes you can hire bikes. The Marina village is awesome and full of restaurants and they cater for kids. You'll have a terrific time!
1 vote
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Hi Bee26B I am an IHG Ambassador member who stayed at the Intercontinental Sanctuary Cove last December. My booking was upgraded to a a lovely suite with river views. Just make sure you book your accommodation through the IHG website so they can assist you prior to arrival. As Kay O stated, breakfast inclusion needs to be part of your booking rate otherwise it is an add-on when you arrive. We had a hire car but most hotels have an airport shuttle. You will need to call and check to see if it is free. Best wishes with your booking - I found it to be a lovely hotel with staff that anticipated my every need. Perfect!
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"Pool Lagoon View"
"Lagoon view rooms"
"A view of the water is well worth it."
"Three levels throughout. Use stairs. Surrounded by trees. Ground floor not advised."
"The various buildings can be away from the hotel. Check the map and ask."
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PRICE RANGE
$114 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency sanctuary cove hotel gold coasthyatt regency gold coasthyatt gold coast
FORMERLY KNOWN AS
Hyatt Regency Sanctuary Cove
LOCATION
AustraliaQueenslandGold CoastHope Island
NUMBER OF ROOMS
247
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