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InterContinental Sanctuary Cove Resort

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InterContinental Sanctuary Cove Resort
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945 Reviews from our TripAdvisor Community

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Showing 917: English reviews
2 reviews
5 of 5 stars Reviewed yesterday NEW

Had a wonderful three nights at this beautiful property, have stayed numerous times over the years and it never disappoints. The grounds and pools are always immaculate and our standard room was clean, spacious and comfortable. The daily buffet breakfast is hard to fault and the staff throughout the hotel were superb. We are already looking forward to our next... More 

Helpful?
Thank Peter F
Darwin, Australia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I recently stayed at Sanctuary Cove for three nights. On arrival the checkin staff member was friendly and efficient. She made me feel immediately welcome after a long day of travel and getting there late at night. On arriving at my room my heart sank a little. It smelled of that artificial room fresher which made me sneeze! The room... More 

Helpful?
1 Thank NickPenn
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear NickPenn, Thank you for taking the time to post this review following your recent stay with us, we appreciate your time and the feedback. I do apologise that your stay was not totally perfect and I have shared your comments with my stakeholders for their review. Thank you for acknowledging my wonderful team who were delighted to read your... More 

Sydney
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at the Intercontinental was excellent. We booked a room at the last minute and the room rate was very good and for extra $5 included full buffet breakfast which was excellent. The staff were all very pleasant and made you feel welcome. Room size was good with 2 double beds, good size bathroom and quality toiletries. The grounds... More 

Helpful?
Thank 709garrym
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear 709garrym, Thanks so much for choosing to stay with us recently! I am delighted to read that you had an enjoyable time with us and I have shared your comments with my team. We hope to have the pleasure of looking after you again very soon! Warmest regards, Monique More 

WA
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Other than being close to dreamworld the location isn't very convenient-expect $180 each way taxi from Brisbane airport so recommend hiring a car. Having said all that the hotel is lovely- the best breakfast ever! We booked a basic room which was lovely but in retrospect I would have paid. Little more to upgrade the room.

Helpful?
1 Thank Bec76
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Bec76, Thank you for sharing your thoughts following your recent stay with us, we appreciate the feedback! We are located mid-way between the Gold Coast and Brisbane Airports - closer to Gold Coast in terms of km's, but similar in time to both. Whilst there are several options to get to the resort from the airport, a hire car... More 

Rome, Italy
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent one night at this wonderful hotel during our honeymoon in Australia. We were warmly welcomed and upgraded to a beautiful suite. The perfect welcome was also completed by a complementary bottle of very good spakling wine. The Hotel is extremely charming and luxurious with a very nice swimming pool were we also saw a kangaroo. Breakfast was delicious.... More 

Helpful?
1 Thank Francesco68Roma
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Francescso68Roma, Congratulations on your recent wedding! Thank you for choosing to spend some of your honeymoon with us. I am delighted to read that your stay was enjoyable (if not long enough!) and my team were able to deliver a great experience for you. I hope that you enjoyed the rest of your time in Australia and wishing you... More 

Sydney, Australia
Level Contributor
101 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Intercontinental Sanctuary Cove for business earlier this month. It was a fantastic stay, the service from all staff was first class, rooms were large and well equipped with all the mod cons and the grounds are absolutely spectacular. It's lovely and quiet around the hotel and the buffet breakfast is also a winner. There is free... More 

Helpful?
1 Thank JFairbairn
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear JFairbairn, What a delight to read your wonderful review! I am so pleased that you enjoyed your business stay with us and thank you for taking the time to post this review. I have shared your kind comments with my team - thank you for acknowledging them. I hope we have the chance to welcome you back for another... More 

Adelaide, Australia
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are good size, small bar fridge in the TV cabinet, kettle etc. Nice size bathroom with a bathtub. Breakfast included. The grounds are beautiful, Kangaroo wondering around, Kookaburra singing in the trees. A large Lagoon pool and another pool, backing onto the river. The restaurant was good and the function facilities were very good, a great choice of... More 

Helpful?
Thank MonanMatt
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear MonanMatt, Thank you for choosing to stay with us and then take the time to share your thoughts, we appreciate the feedback. Delighted to read that you had an enjoyable visit and a chance to explore and enjoy our grounds and facilities. The wildlife is certainly unique - we have had a new joey join the family over the... More 

Brisbane, Australia
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Saturday night's Seafood and Wine buffet at the Cove Café not only provided excellent value on a Living Social Voucher, but also a beautiful meal. The array of fresh and cooked seafood and other dishes was extensive and very good quality. As for the sweets - well!! The desert buffet was absolutely fantastic - way to much to be able... More 

Helpful?
Thank Beryl_Suter
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Beryl_Suter, Thank you for dining with us at our Saturday Night Buffet in Cove Cafe! Myself and the team were delighted to read that you enjoyed your dining experience with us, appreciating both the food offering and service you received. I agree that our dessert selection is always magnificent, our pastry team do a marvelous job! We shall look... More 

Metro Manila, Philippines
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Let me count the ways....Early morning or sunset stroll along the millionaire houses lined salt water inland waterways, play golf in one of four PGA championship courses within a 5 minute golf cart ride in Hope Island( the palms,the pines etc),From a good night rest ,awaken to a cool sunny but cool morning with kangaroos in your villa lawn,start the... More 

Helpful?
1 Thank alvincabreira
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear alvincabreira, Thank you for choosing to stay with us recently and then taking the time to share your thoughts via this review, we appreciate your feedback. I am so pleased to read that you had an enjoyable few days with us and a chance to really explore both our resort and Sanctuary Cove Marine Village and the Marina -... More 

Mermaid Beach, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here during the inaugral Sanctuary Cove Winter Wine Trail. This Hotel was included in the trail and was a great place to stay due to its location, very well maintained and very clean room with a comfy bed and great amenities in the Standard Garden View room. Grounds and pools are lovely too. Had Breakfast which was delicious with... More 

Helpful?
Thank Sue M
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Sue M, Thank you for choosing to stay with us during the Winter Wine Trail weekend. We are delighted to read that you had an enjoyable weekend both at the resort and on the Wine Trail. It was certainly a magnificent weekend for it, with the beautiful winter sun shining! Thank you for acknowledging my wonderful team, they loved... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 

Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Location: Australia > Queensland > Gold Coast > Hope Island
Price Range: $151 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast, Australia
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