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InterContinental Sanctuary Cove Resort

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InterContinental Sanctuary Cove Resort
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922 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Sydney, Australia
Level Contributor
237 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for two nights the room is large, big king bed nice bathroom with a bath and comfy bed. There are lots of difference venues and conference areas. Lovely walking around the garden's and pool/spa area. Good for kids, golf course not to far. Breakfast are very good nice selection of foods and drinks.

Helpful?
Thank chrishayward
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Would have been a very nice place in its day, I found the rooms a bit tired looking. The parquetry floor was lifting in places, I got a splitter in my foot. On the plus side the rooms are large, nice big bathroom with bath. Huge bed that was very comfortable. Gardens are beautiful and breakfast could not fault.

Helpful?
Thank Karen M
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Karen M, Thank you for taking the time to post a review following your recent stay with us, we do appreciate your feedback. Please accept my apology that the floor in your room needed repairing, we will certainly rectify this. I am pleased to read however that you found the size of the room and bathroom pleasing bed comfortable,... More 

Australia
Level Contributor
156 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I am not a resort person but was here as part of a group tour.Hotel is some years old now and the rooms are comfortable with somewhat tired furnishings.Staff were always helpful and efficient,breakfasts were good.The resort is quite attractive and well maintained with lagoon pool and heated pools.Without a car getting anywhere is a challenge as the buses are... More 

Helpful?
Thank Porepunkah
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Porepunkah, Thank you for taking the time to share your thoughts following your stay with us, we appreciate your honest feedback. Our resort is certainly very popular with both families and couples who enjoy our expansive grounds and extensive recreational facilities and close proximity to the Marine Village with is range of shops and dining options. Wishing you all... More 

Melbourne, Victoria
Level Contributor
152 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

At first glance this place is stunning. The lobby area is reminiscent of an old lodge with soaring ceilings, stone fireplaces, while feeling light and breezy. Check In staff were helpful and friendly. The resort is large and the rooms are spread across the property in 'pods' which can be quite a long walk and its easy to get lost... More 

Helpful?
Thank skyerow
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear skyerow, Thank you for taking the time to post a review following your recent stay with us. Please be assured that your comments have been shared with my stakeholders. We are constantly moving through improvements around the property. Last month we installed new carpets and furniture throughout our Lobby and Verandah Bar and just this week new TV's are... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great place to have a wonderful relaxing time. The room was clean, beautiful and top notch with a Nice lagoon views. Lots of kangaroos at our doorstep which was fun to watch. Staff were very friendly and helpful. Highly recommend this place for weekend getaways

Helpful?
Thank Suzan Y
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Suzan Y, Thank you for taking the time to review our resort! I am delighted that you had a relaxing visit with us. Our kangaroo's are certainly very special and a real hit with our guests! We shall look forward with pleasure to the opportunity of looking after you again! Kindest regards, Monique More 

Auckland Region, New Zealand
Level Contributor
82 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent five nights at this gorgeous resort. We wanted a quiet getaway and we weren't disappointed. This is so quiet that you can really get great sleep and walking through the pathways to either visit the local village or just to go to the hotel restaurants is a great in itself... Birds singing constantly. Our room... More 

Helpful?
Thank Marjorie R
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Marjorie, Thank you for choosing to stay with us recently! We appreciate the time you have spent providing this detailed review and we sincerely the feedback. We are thrilled to read that you have enjoyed your visit with us and had a chance to explore both our grounds and facilities and the neighboring Marine Village. My team were delighted... More 

Sydney, Australia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I just attended a week long conference here, and what a treat. A gorgeous location and stylish resort with comfortable rooms. The meeting rooms met our needs and the variety of lunch spots kept our interest. My only small disappointment was over buffet food, which often ran low or was limited. Otherwise, i would definitely come back here with the... More 

Helpful?
Thank gillianscott28
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear gillianscott28, Thank you so much for sharing your thoughts following your recent stay with us, we appreciate the feedback. I am so pleased to read that you enjoyed your conference with us. I have passed your comments on the buffet food to my Culinary Team for their follow-up, thank you for bringing this to my attention. We hope to... More 

Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Not what was but still a nice place to spend a couple if days All facilities need a facelift, food was mediocre, room service food totally disorganised Having said all that it is good value and there plenty if restaurants to choose from on the pier

Helpful?
Thank Aussiedavewitta
Darwin, Australia
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This place has a bit of a plantation thing going on. The outside of the room blocks are a bit jaded, but the rooms inside are pleasant enough. The rooms are all in blocks separate from the main reception building and it's a bit hilly so wouldn't recommend it for anyone with mobility challenges. The design of the blocks are... More 

Helpful?
Thank Astroboy2011
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Astroboy2011, Thank you for taking the time to post this detailed review following your recent stay with us, we appreciate your thoughts. With regards to the balcony furniture, I am pleased to advise that we are working through a replacement program for them with new settings installed this week. Thank you for acknowledging my team who were pleased to... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Came to InterContinental Sanctuary Cove for a quick getaway before Christmas. We love staying at InterContinental resorts and this one didn't disappoint. My son loved the man-made beach and we spent plenty of time there. It was lacking in other activities for kids however we didn't go there expecting a childcare centre. The resort is close to the theme parks... More 

Helpful?
Thank ggt1985
Monique H, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear ggt1985, Thank you for choosing to stay with us for your family getaway last December and thank you for taking the time to post this review. We are delighted to read that you enjoyed your few days with us and thank you for acknowledging my wonderful team. I will ensure that Michelle from Cove Cafe is recognised for providing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 

Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Location: Australia > Queensland > Gold Coast > Hope Island
Price Range: $148 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast, Australia
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