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Diamond Cove Resort

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Diamond Cove Resort
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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed October 3, 2016

We had stayed here twice before. in 2008 and 2009. This stay was really disappointing, the presentation of the place is run down, poor cleaning of the apartment on us arriving. Bits falling off cabinets, bathroom a disgrace and dirty. It needs a damn good shake up guys. Sorry for bad press but I feel you need to know!

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1Thank kandandt
Raglan, New Zealand
Reviewed September 15, 2016

We were not shown to our room.Difficult access to room.Unit shabby !Not very clean ! Needs a total revamp ! Very expensive ! The pool was excellent which gave you a false sense of value of the resort when you entered. I would never recommend this resort to anyone.!

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1Thank waimarie2016
Reviewed December 27, 2015 via mobile

We really enjoyed our visit. The room was clean, tidy, comfortable and quite. The children loved the pool and spent most of their time there. The room needed a little maintenance but nothing major and management was greatful when we advised them of this. Over all, great stay!

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1Thank Katherine W
Brisbane
Reviewed July 21, 2015

I stayed in a 2 bedroom apartment close to the pool. The apartment was spacious and clean. Kitchen and bathrooms quite good. There is a lock up garage but it is quite small, really only suitable for small cars. Very good security with locking screens and security gates at entrance, which are closed at night. The staff were quite friendly.

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3Thank leenBrisbane
Argyll, Scotland
Reviewed February 10, 2015

We stayed in a self catering apartment in this resort for 10 days in January during the school holidays. The resort itself, although full, was not noisy at all. The pool and BBQ area are kept clean and tidy and equipped with seating and tables. Our apartment could have done with more kitchen equipment but this did not spoil our...

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3Thank MYDArgyll
London, United Kingdom
Reviewed February 2, 2015

My family stayed in a townhouse in Diamond Cove in January. The complex is just beautiful, management helpful and friendly and the lovely lagoon pool is heated too. It's a great place for families and location is great in relation to Mermaid Beach. Our apartment was air conditioned and very comfortable. I would definitely recommend this complex and will definitely...

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2Thank helsbells362
Reviewed January 26, 2015

My husband and I stayed at Diamond Cove late last year. We thoroughly enjoyed our stay. The pool was heated and lovely to swim in. Our unit was close to the pool, great outlook and quiet. We found our unit clean , comfortable and cosy. I would definitely stay again.

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2Thank Jilld420
Sydney, Australia
Reviewed January 21, 2015

Lady at reception was not very friendly. The units look lovely from the outside but are far from this on the inside. Dated and very dirty. They need a total revamp and a good clean. Our lovely view was an old lounge and faded plastic table and chairs right outside our back door looking at a back fence. The only...

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4Thank NATSHAN
Townsville, Australia
Reviewed December 31, 2014

We booked in at the last minute and so were pleasantly surprised with our 2 bedroom unit. The resort is central and close to most everything you would want or need. The unit we stayed in was certainly neat, a little tired in places but overall well presented. We were away from the main area of unit blocks so that...

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1Thank SandD4810
Auckland Region, New Zealand
Reviewed December 28, 2014

We had booked into the resort for four nights over Christmas, which had been booked by our travel agent and confirmed electronically in several different documents. On the day before our arranged checkout we were out and got irate calls to my mother's cell phone,which had the resort manager yelling at her that we should have checked out by now....

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4Thank TanyaA449
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28 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
Services
  • Free Parking

Additional Information about Diamond Cove Resort

Address: Diamond Cove 16 Crescent Ave, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Mermaid Beach
Price Range: $102 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diamond Cove Resort 3.5*
Number of rooms: 74
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Also Known As:
Diamond Cove Hotel Mermaid Beach
Diamond Cove Resort Gold Coast/Mermaid Beach, Australia
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Questions & Answers

Here's what travelers have asked, with answers from Diamond Cove Resort staff and other travelers.
1 question
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Questions? Get answers from Diamond Cove Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor”
 of 5 bubbles leenBrisbane, Jul 21, 2015 | Read review
“Ask for a chalet type apartment”
 of 5 bubbles MYDArgyll, Feb 10, 2015 | Read review
“Apartments overlooking the pool are fantastic”
 of 5 bubbles helsbells362, Feb 2, 2015 | Read review
“Around the pool”
 of 5 bubbles Jilld420, Jan 26, 2015 | Read review
“Don't stay here.”
 of 5 bubbles NATSHAN, Jan 21, 2015 | Read review
5 of 5
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