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    Turtle Beach Resort

    2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
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    10/1/2017 10/2/2017
    $295
    $276
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    Traveler (347)
    Room & Suite (62)
    Pool & Beach (51)
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    Overview
    • Excellent41%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “splash zone” (208 reviews)
    “mini golf” (121 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Bar/Lounge
    Fitness center
    Kitchenette
    Spa
    Water Park
    Tennis Court
    Kids Club
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Meriton Suites Broadbeach
    7,990 reviews
    #1 of 16 hotels in Broadbeach
     
    Peppers Broadbeach
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    BreakFree Diamond Beach
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    #4 of 16 hotels in Broadbeach
     
    Mermaid Shore Resort
    5 reviews
    #6 of 10 hotels in Mermaid Beach
     
    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,134)
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    351 - 355 of 1,132 reviews

    Reviewed December 30, 2015

    We are a family of 4 and booked a 2-bedroom apartment to stay for 5 nights. We thoroughly enjoyed our time at this resort from start to finish. There were plenty of pools for the kids to splash in and a Splash Zone water park...More

    1  Thank Kate D
    Response from Melanie R, on behalf of the Management Team at Turtle Beach ResortResponded December 30, 2015

    Dear Kate Thank you for your lovely review; its fantastic to hear you had such a relaxing stay. Our Guest Services Team offer babysitting services through a reputable Gold Coast company, so next time you stay with us feel free to inquire with them about...More

    Reviewed December 29, 2015

    This resort has lots to do while you are discovering the gold coast. There are many pools to take a dip in a splash zone with water slides for the kids. A mini golf course is woven around the resort. A great kids club with...More

    1  Thank Joe P
    Response from Melanie R, on behalf of the Management Team at Turtle Beach ResortResponded December 30, 2015

    Thanks so much for taking the time to review your stay with us Joe. It sounds like your whole family had a fabulous holiday and we are glad you were able to stay with us. We hope to see you again soon. Kind regards Melanie...More

    Reviewed December 29, 2015

    This was our first visit to the Gold Coast and ended up in this resort thinking it would be great for the kids as there are so many pools (on the picture). This resort is just okay but the staff is great. When the internet...More

    1  Thank Gregory T
    Response from Melanie R, on behalf of the Management Team at Turtle Beach ResortResponded December 30, 2015

    Dear Veldu We appreciate your review and thank you for your kind comment regarding our staff. We believe our location to be great for families wanting to be out of the hustle and bustle of the Gold Coast but appreciate that this will not suit...More

    Reviewed December 28, 2015

    Stayed here with my 2 kids in a superior 2 bedroom apartment over Christmas for 6 nights. Check in was smooth and pleasant with friendly front desk staff. I requested a top floor room and got it. The apartment itself was great, really clean with...More

    Thank kazzie1999
    Response from Melanie R, on behalf of the Management Team at Turtle Beach ResortResponded December 30, 2015

    Thanks Kazzie and Happy New Year! We look forward to having you stay with us again next year. Kind regards Melanie Reid

    Reviewed December 25, 2015

    I personally love this place as even though it is off the Goldcoast Highway once you step into the gates it is like you are in your own little tropical village. The apartments are a little dated but extremely clean and definitely give a homely...More

    Thank Rachelle D
    Response from Melanie R, on behalf of the Management Team at Turtle Beach ResortResponded December 30, 2015

    Thanks for your lovely review, Rachelle, and also for your recommendations. Hopefully you will be able to stay longer on your next visit. Kind regards Melanie Reid

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    Mermaid Shore Resort
    5 reviews
    #6 of 10 hotels in Mermaid Beach
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $104 - $357 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Agoda, Booking.com, Travelocity, Ctrip TA, Priceline, TripOnline SA, Cancelon and HotelQuickly so you can book your Turtle Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Mermaid Beach
    • Also Known As
    • Turtle Beach Hotel Mermaid Beach ,
    • Sands Turtle Beach Hotel ,
    • Sands Turtle Beach Mermaid ,
    • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
    Add Photo Photos
    Traveler (347)
    Room & Suite (62)
    Pool & Beach (51)
    Dining (19)
    Hotel & Grounds (222)
    Family and Play Areas (22)
    Bathroom (12)
    Nearby
    Sponsored by:
    Peppers Broadbeach
    2,949 reviews
    1.40 miles away
     
    Meriton Suites Broadbeach
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    1.32 miles away
     
    BreakFree Diamond Beach
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    .94 miles away
     
    Mermaid Shore Resort
    5 reviews
    .45 miles away
     
    Nearby Restaurants
    Alfred's Diner
    61 reviews
    .11 miles away
    The Deck Restaurant & Bar
    48 reviews
    .05 miles away
    BurgerFuel Mermaid Beach
    54 reviews
    .08 miles away
    Lucky Buddha Thai Restaurant
    46 reviews
    .10 miles away
    Nearby Attractions
    Putt Putt Golf
    446 reviews
    .50 miles away
    Miami Marketta
    210 reviews
    .92 miles away
    Thai Orchid Massage
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    .29 miles away
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    .84 miles away
    Ask a question
    Questions & Answers
    audreygalley
    April 10, 2017|
    AnswerShow all 3 answers
    Response from Melanie R | Property representative |
    If you are looking for a sunny room, then the higher floor apartments with North facing balconies will receive more sun. All of our apartments have lockable doors regardless of whether they are ground, first or second but... More
    0
    Votes
    Isobel P
    March 31, 2017|
    AnswerShow all 8 answers
    Response from helenandguy | Reviewed this property |
    We paid $5 a towel for swimming towels for the week. Ours were fine!
    2
    Votes
    Sash2014
    February 7, 2017|
    AnswerShow all 8 answers
    Response from Melanie R | Property representative |
    Hi Sash2014. Yes, I would say that our Resort is suited to children 4-12, and we are making progress towards increasing activities for both older and younger children. Out Club Turtle Kids Club is for children aged 4-12, we... More
    1
    Vote
    Room Tips
    "If your travelling with an infant and you need to use a stroller ask for a unit on the ground floor as there..."
    Read review
    "Spacious well appointed rooms We needed extra drawer space in wardrobes Perhaps an extra clothes drying rack..."
    Read review
    "Request a bottom floor apartment if u have young children/ babies. P"
    Read review
    "I thought the 2 2 bedroom units were very spacious, excellent."
    Read review
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