We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Turtle Beach Resort

Save
Share
Traveler (400)
Room & Suite (76)
Pool & Beach (54)
Overview
2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218 Australia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
Oct 28Oct 29
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $166.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mermaid Beach hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8fad89817bb2437397ef8a6732ef1f63", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":278199,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79803254],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":167,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8fad89817bb2437397ef8a6732ef1f63","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":196,"lowestMetaPrice":166,"additionalPartner":false,"highestMetaPriceDisplay":196,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":196,"lowestMetaPrice":166,"highestMetaPriceDisplay":196,"hotelName":"Turtle Beach Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhmYWQ4OTgxN2JiMjQzNzM5N2VmOGE2NzMyZWYxZjYzIiwiQUlLIjoiOWYzYjJiOTgzMDQ5NGJhMThkOGQ3YTQ4MzJkZmZiY2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "10/28/2018", "checkOut": "10/29/2018", "lowestPrice": "$166", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79803254":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,258)
Filter reviews
1,256 results
Traveler rating
492
458
182
72
52
Traveler type
Time of year
LanguageEnglish
492
458
182
72
52
Show reviews that mention
All reviews splash zone mini golf deck restaurant kids club convenience store putt putt family holiday woodfired pizza the gold coast water slides family suite per child ground floor great place for families bedroom apartment great family club turtle
FilterEnglish
Updating list...
1 - 5 of 1,256 reviews
Reviewed 1 week ago

i will start off with the good, for a young family, it is very good. There is plenty for the kids to do, lots of different activities, the rooms are quite good. You can buy food there at the pool, which is quite good( no...More

Thank garry5
Reviewed 1 week ago

Great hotel as a base for a family holiday. Good sized, well equipped units. Bed rails available for the smaller kids. Quite a long, slow drive to theme parks, because of the hundreds of slow traffic lights! Excellent wood fired pizza at 'The Deck' -...More

Thank natecanderson80
Reviewed 1 week ago via mobile

Me and my family went to the pool with the spa and the mushroom pool and the other pools today and the spa was cold wasn't even warm. I even saw a kid splashing cold water into the pool. I recommend going to the pool...More

Thank 587lucyu
Reviewed 1 week ago

We have stayed at Turtle Beach numerous times now and cant imagine staying anywhere else. The grounds are so relaxing and welcoming that we swing into holiday mode the second we walk through the gates. We love the relaxed, friendly vibe. BBQs within the grounds...More

Thank Sarah H
Response from DreamtimeResorts, Manager at Turtle Beach ResortResponded 1 week ago

Hi Sarah, Thank you for your positive review. We are so delighted to read that you are returned guests of ours here at Turtle Beach Resort and can't imagine staying anywhere else. We appreciate you taking the time to share such kind comments with us...More

Reviewed 2 weeks ago via mobile

We had a wonderful time here. Everything you needed in the rooms and the facilities were great. The food in the reataurant was fantastic and having the little shop to purchase stuff was great. The staff were lovely too. Cant wait to come back.More

1  Thank 765caseyr
Response from DreamtimeResorts, Manager at Turtle Beach ResortResponded 2 weeks ago

Hi 765caseyr, Thank you for your review. It is pleasing to hear that you and your family had a wonderful time with us here at Turtle Beach Resort and found that your apartment had everything you needed throughout your stay. We are glad that you...More

View more reviews
About
Description
Turtle Beach Resort provides premier family accommodation set in a sub-tropical oasis just 300 metres to the beach. Truly a relaxing holiday home, the resort offers spacious one, two and three bedroom More fully self contained apartments in a 3 storey walk up complex (please note we do not have lifts on site). Facilities include flat screen televisions and complimentary Foxtel channels. All apartments have balconies and terraces that overlook tropical greenery and manicured gardens. Take advantage of the extensive recreational facilities including 4 separate swimming areas with a mix of lagoon and lap swimming pools, waterslide, spa's, adults only pool and spa, Putt'n Around* our 15 hole themed putt-putt course, children's playground, 2 saunas, floodlit tennis court*, fitness room, games room*, 8 BBQ areas and FREE WiFi access. For those who prefer a slower pace, soak up the relaxed poolside atmosphere or send the kids to the cinema theatrette. Enjoy a woodfired pizza at our onsite restaurant 'The Deck' or pick up supplies at our onsite convenience store 'Fresh' which features a wide range of grocery items and an internet cafe. Turtle Beach Resort has designed a holiday program especially for the kids, packed with lots of fun activities to compliment our facilities. Club Turtle* is for kids aged four to twelve inclusive where they can choose to sit in and watch or join in the pre-arranged activities including creative art and craft sessions, big screen Wii interactive games, an Xbox only designated room for the game players, as well as party theme nights with Disco and Movies screenings. Our Exciting water playground 'Splash Zone" features 4 water slides, 2 toddler slides, dumping bucket, water cannons and lots more. Book for your family and friends..They will love you for it! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Heated pool
Hot Tub
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Beachfront
Room Service
Breakfast included
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
233
Price range
$94 - $322 (Based on Average Rates for a Standard Room)
Also Known As
Turtle Beach Hotel Mermaid Beach
,
Sands Turtle Beach Hotel
,
Sands Turtle Beach Mermaid
,
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Location
Australia > Queensland > Gold Coast > Mermaid Beach
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
233
Price range
$94 - $322 (Based on Average Rates for a Standard Room)
Also Known As
Turtle Beach Hotel Mermaid Beach
,
Sands Turtle Beach Hotel
,
Sands Turtle Beach Mermaid
,
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Location
Australia > Queensland > Gold Coast > Mermaid Beach
Photos
Traveler (400)
Room & Suite (76)
Pool & Beach (54)
Dining (19)
Family and Play Areas (25)
Nearby
Nearby HotelsSee all 11 nearby hotels
Diamond Sands Resort
185 reviews
.14 miles away
A'Montego Mermaid Beach Motel
101 reviews
.14 miles away
Ocean Blue Motel
56 reviews
.22 miles away
Surf Street Motel
32 reviews
.41 miles away
Nearby RestaurantsSee all 114 nearby restaurants
Goccia Italian Pizzeria
46 reviews
.10 miles away
Alfred's Diner
71 reviews
.10 miles away
Mcdonald's Family Restaurants
12 reviews
.07 miles away
Noodle Box
8 reviews
.07 miles away
Nearby AttractionsSee all 9 nearby attractions
Putt Putt Mermaid Beach
496 reviews
.50 miles away
Essence of Living Yoga & Pilates Studio
53 reviews
.28 miles away
Kokoro Beauty Therapy and bath house
29 reviews
.70 miles away
Miami Marketta
278 reviews
.92 miles away
Questions & Answers
Ask a question
Annette F
August 24, 2018|
AnswerShow all 7 answers
Response from 765caseyr | Reviewed this property |
We hired a car but a shuttle can get you there too
0
Votes
Annette F
August 23, 2018|
AnswerShow all 2 answers
Response from martin m | Reviewed this property |
Hi Just read your Question hope by now some one has told you the shuttle bus cost around $25.00 pp. the route Nus 77 stop right outside the door 2 about $7.00 for adults and runs about every 15 minutes
1
Vote
Carla_Clark
November 30, 2017|
AnswerShow all 12 answers
Response from Janina G | Reviewed this property |
Somewhere with smaller slides might be better . Try nobby beach camp Ground . Turtle beach is great for older ones. If you head up to sunshine oaks oasis is awesome
1
Vote
Room Tips
"ask questions first as it may not be good for you"
garry5
1 week ago
Read review
"If you don't have children with you ask for a room away from splashdown and away from where kids are..."
102diannel
Sep 2, 2018
Read review
"Definitely upgrade to a ground floor room, preferably not too far from the wayer park and restaurant."
Nnlbndll
Jul 25, 2018
Read review
"Top floor for quieter rooms, bottom level for easy access as no lifts."
Mellowgirl37
Jul 21, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing