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Turtle Beach Resort

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Turtle Beach Resort
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958 Reviews from our TripAdvisor Community

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Showing 956: English reviews
Greater Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We have been to this resort a few times over the years. They have continued to improve with their facilities. The new splash zone in addition to the other pools is fantastic! The restaurant looked good, but we didn't eat there. Location of the resort is good. You can walk across to the beach which is beautiful. Shops are a... More 

Helpful?
Thank Schnarbs
Napier, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Can't believe our luck finding this place ! 2 bedroom 2 bathroom + kitchen/dining apartment. Our family was adults 2 kids (2 & 5) and the apartment was very spacious. Lots of different pools and a splash zone with slides and a movie theatre. For dinner could get takeaways or cook in your unit or on a bbq. Beach was... More 

Helpful?
Thank Rind1
Portland, Oregon
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a large resort, with a small town, family-owned feeling. We appreciated having the apartment-like room with kitchen amenities, and the beds were comfortable. The place was a bit worn, but for the price that was just fine. Apparently, at least some of these units are for sale, so this place is a combination of owned and rented? Maybe... More 

Helpful?
Thank monkey_family4
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We left Turtle Beach Resort this morning after a seven-day stay. It's our second time at Turtle Beach and we were just as happy this time as the first time. Our room (a Superior on the top floor) was clean and airy and tastefully decorated. It seemed freshly painted. The bed was a tad hard but nothing too uncomfortable. The... More 

Helpful?
1 Thank Lex C
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I checked out of Turtle Beach only this morning stayed on Saturday and Sunday and was a last minute booking must say it was worth the price, the 2 bedroom apartment we got was lovely only thing was there was only one spare pillow and blanket but it wasnt an issue for us but maybe some , and i could... More 

Helpful?
2 Thank mousiegurl27
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I can get why this place is popular, it's for a specific sort of holidayer. The sort where mum and dad and three kids check in, dad opens his first Jack and Coke premix at 10:30am and mum goes to a spa in Broadbeach while the kids do bomb dives in the pool for 9 hours. If we were on... More 

Helpful?
1 Thank Geordie G
Melanie R, on behalf of the Resort Management at Turtle Beach Resort, responded to this review

Dear Geordie Thank you for taking the time to review your stay at Turtle Beach Resort. As I am unsure as to the room that you stayed in, if you have a moment, please feel free to email me at reviews@turtlebeach.com.au with this information. As there are some privately owned apartments within the Resort, I would like to ensure that... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned from our 8 night stay at Turtle Beach. Our family stayed in a 2 Bedroom Family Suite on the ground floor next to reception and the kids deck. Great and spacious more then we expected. Kiddies (6 yr old & 4 yr old boys) had an xbox in their room with 2 kids bunkbeds. Main room... More 

Helpful?
2 Thank Charlie S
Wellington, New Zealand
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just had a week at Turtle Beach Resort in a 2 bedroom apartment. No one at reception on our arrival. Had to phone for someone who happened to be the secirity guard. Our apartment was very tired, were told there would be no servicing and when we ran out of loo paper had too buy our own. There wasn't even... More 

Helpful?
Thank Nurse1955
Hobart, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our second visit within a year. Last visit we stayed in a standard unit, this time we opted for the superior rooms. We found there was no difference between the standard and superior rooms, which was disappointing. Next time we would go for the standard rooms. The bathrooms were identical in each room and still mould on top... More 

Helpful?
Thank Kate W
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great place for the kids they won't get bored as they also have cinema splash zone a nice adults pool away from kids zone,a shop and a great place to get all day dining called The Deck.There are no elevators it's all stairs

Helpful?
Thank jimmys642016
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this review

Thanks so much Jimmy. We hope to see you all again soon. Kind regards Melanie Reid More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Turtle Beach Resort provides premier family accommodation set in a sub-tropical oasis just 300 metres to the beach. Truly a relaxing holiday home, the resort offers spacious one, two and three bedroom fully self contained apartments in a 3 storey walk up complex (please note we do not have lifts on site). Facilities include flat screen televisions and complimentary Foxtel channels. All apartments have balconies and terraces that overlook tropical greenery and manicured gardens. Take advantage of the extensive recreational facilities including 4 separate swimming areas with a mix of lagoon and lap swimming pools, waterslide, spa's, adults only pool and spa, Putt'n Around* our 15 hole themed putt-putt course, children's playground, 2 saunas, floodlit tennis court*, fitness room, games room*, 8 BBQ areas and FREE WiFi access. For those who prefer a slower pace, soak up the relaxed poolside atmosphere or send the kids to the cinema theatrette. Enjoy a woodfired pizza at our onsite restaurant 'The Deck' or pick up supplies at our onsite convenience store 'Fresh' which features a wide range of grocery items and an internet cafe. Turtle Beach Resort has designed a holiday program especially for the kids, packed with lots of fun activities to compliment our facilities. Club Turtle* is for kids aged four to twelve inclusive where they can choose to sit in and watch or join in the pre-arranged activities including creative art and craft sessions, big screen Wii interactive games, an Xbox only designated room for the game players, as well as party theme nights with Disco and Movies screenings. Our Exciting water playground 'Splash Zone" features 4 water slides, 2 toddler slides, dumping bucket, water cannons and lots more. Book for your family and friends..They will love you for it! ... more   less 

Additional Information about Turtle Beach Resort

Address: 2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Mermaid Beach
Price Range: $102 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Turtle Beach Resort 4.5*
Number of rooms: 233
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Also Known As:
Turtle Beach Hotel Mermaid Beach
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
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