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Windsurfer Resort

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Windsurfer Resort
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110 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed 5 nights in a well maintained one bedroom unit with water views. Good value for money, management (Yue) was very flexible about my check in even though Expedia stuffed up a little and I had to move after the first night. Rates are cheaper for a 7 night stay. Pool and spa were first class. Ten minute walk to... More 

Helpful?
Thank Nannita7
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stay there for 7 days, the price is very reasonable. It is a clean and tiny ocean view apartment. You can find everything in the room. The staff is very helpful and friendly. You can dream you get 5 star hotel standard when you just pay $90 per night. I would come back again.

Helpful?
Thank cooling e
BigWaters, Manager at Windsurfer Resort, responded to this review

Thanks very much for your kind review. Welcome back next time. Extra discount will be given when you make a directly booking refer to this review. More 

Brisbane, Queensland, Australia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked online based on photos and original room price ($200pn down to $130). Our apartment was on the 2nd floor and was 2 storey. There was as a toilet in the laundry downstairs! great idea however the toilet paper holder was hanging of the wall behind the washing machine. No hand towel or soap either. Went upstairs to bedrooms and... More 

Helpful?
Thank Kathy G
BigWaters, Manager at Windsurfer Resort, responded to this review

Thanks for your review. We have different type of apartments for booking. Your original booking is a one bedroom apartment. But we have a family apartment with ocean view available on the day, so we upgrade it for you for free. Really sorry about this. We should ask your permission before we upgrade it. Downstairs toilet paper holder is just... More 

Forster, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I booked a room only to find when I got there they didn't have one. I was moved to a two bedroom which would have been fine if I did not have a disability and the bedroom was up 15 stairs. There were no blankets to fit the queen bed or towels in the main room. Nothing like the photos... More 

Helpful?
Thank lillydale21
BigWaters, Manager at Windsurfer Resort, responded to this review

Thanks for your review. The booking system made a double booking for a one bedroom apartment, so we upgrade you to a family apartment with ocean view for free. We've explained this to you when you checked in. Every room is different so the picture on line maybe not the one you live in. We kept the blanket in the... More 

Wamberal, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Where do I even begin? The positives: Off the street parking, good location, nice spa, foxtel, and looks nice from outside. The negatives: I stayed in room 38 with 4 other guests and we were only given 1 key for the 5 of us. We requested another but were told there was only one key per room which made it... More 

Helpful?
Thank heidititherington51
BigWaters, Manager at Windsurfer Resort, responded to this review

We really sorry about all the these. But a few things I need explain a bit. 1. You 5 girls came by 2 different groups don't know each other before bought this booking from a third person. Our apartment normally have guests stay as a family, so they only require 1 key set. But we'll get 2 keys for the... More 

Maroochydore, Australia
Level Contributor
10 reviews
3 hotel reviews
1 of 5 stars Reviewed April 20, 2016

Room was very tired and shabby, light on balcony, lamp in bedroom and remote control on air conditioning all not working, mentioned it to guy on desk, said yes he knew!!!!!Games room in basement very old and shabby.Wont go back.

Helpful?
Thank CarolBarbara2015
BigWaters, General Manager at Windsurfer Resort, responded to this review

Hi CarolBarbara We apologised to bring so much unhappiness during your stay with us. We have overlooked your concerns as we were extremely busy during the period. We will manage it better in future for all guests and be vigilant in our services and guest's requests. Once again, we are very sorry to cause inconveniences for you. More 

Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 20, 2016

We stayed three nights, 2 adults and 2 kids (13, 10 years resp) at 340 SGD!!! The rooms very well kept and tidy. There were two floors with living and a decent sized kitchenette and washing and dryer (very useful if you are staying more than a few days). The second floor housed two single cots and 1 queen sized... More 

Helpful?
2 Thank pnanch
Canberra
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 23, 2016

. I stay at the units yearly. When new operators took over there seemed to be a decline in standards.Since then place has improved to be better than beforeand the it is clean and tidy. I always stay in the same unit and it seems the unit owner takes care of it. For the price it is good value. Convenient,accessible... More 

Helpful?
Thank Clefys
BigWaters, Front Desk at Windsurfer Resort, responded to this review

Hi, Thank you for your feedback. I'm happy to hear you enjoyed your retuning visit with us! We hope to see you again. Your comments are appreciated. Kind regards, Windsurfer Management Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 20, 2016 via mobile

Entered apartment,Room 28 SMOKE alarm removed from ceiling and shoved in cupboard (OHS).Glass shower screen fallen of track and so small you cant lift your arms up. NO kettle, Stains on carpets, food on cushions. Bedroom glass door Doesn't Lock (really). DIRTY DIRTY DIRTY. Very disappointing.

Helpful?
1 Thank qetz
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 19, 2016 via mobile

So, my friends and I stayed at this hotel while on holidays to go to the theme parks. Here are the negatives: Service at counter were always on their mobile phones. Room is small, no wifi unless you pay for it, everytime we cooked even if we follow the instructions and rules they have the smoke alarm goes off and... More 

Helpful?
1 Thank SFB9
BigWaters, Front Desk at Windsurfer Resort, responded to this review

Hello, Thank you for your feedback. I'm sincerely apologise for your experience at our resort. I have passed all of your information onto management for further investigation. In regards to the front desk on their phones, we can ensure you this behaviour is not tolerated at Windsurfer Resort. I can confirm that during your stay there was a period where... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Just 10 minutes from Surfers Paradise, yet nestled on the shores of the Broadwater in Biggera Waters Windsurfer Resort has all the Gold Coast has to offer within easy reach. Its central location means that you are just 15 minutes to any of the Coasts major tourist attractions. Seaworld to the south, Movieworld, Dreamworld and Wet n Wild to the north and just 50 minutes from Queenslands capital city, Brisbane.From the national parks and state forests to the rolling surf and beaches, there is something for everyone. A casual and relaxed lifestyle is easily achieved with the warm year round climate allowing you to laze around if you feel like doing absolutely nothing. World class attractions and entertainment provide a calendar packed with events such as the Armor All 600 Carnival, Australian Surf Life Saving Championships, to name a few. Whatever your choice, the gold coast has plenty to offer, even the most adventurous holiday maker. ... more   less 

Additional Information about Windsurfer Resort

Address: 452 Marine Parade, Biggera Waters, Gold Coast, Queensland 4216, Australia
Location: Australia > Queensland > Gold Coast > Biggera Waters
Price Range: $65 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Windsurfer Resort 3.5*
Number of rooms: 31
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Also Known As:
Windsurfer Resort Gold Coast/Biggera Waters
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