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Palazzo Versace

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94 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2127)
Room & Suite (619)
Dining (303)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
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Updated 12/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 4 hotels in Main Beach
Location
Cleanliness
Service
Value
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorized by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Electric vehicle charging station
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Poolside bar
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Russian, Spanish and 5 more
2710Reviews31Q+A100Room tips
Traveler rating
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Popular mentions
Dorina Cocolea wrote a review Jan 15
10 contributions2 helpful votes
+1
The hospitality experienced and exceptional customer service, going above and beyond at every opportunity to ensure that we had everything we needed throughout our stay we were had the most amazing time! The team at Versace made this possible! The experience was second to none at Palazzo Versace Gold Coast throughout our two weeks stay. We come every year and this year was by far the best service all round that we have ever experienced at Versace. The team including John, Christian, Hillary and Peter just to mention a few of the outstanding people that made this possible in every regard. We highly applaud and appreciate the effort that they went to to make our experience memorable it was refreshing and hard to find these days. The fresh renovations and small changes made a world of difference also to the enrichment of our experience this time around but most of all the new team made the greatest difference to a positive memorable experience. We can't wait to come back as soon! Despite difficulties experienced in the industry due to Covid staffing levels and so on the team at Palazzo Versace Gold Coast were able to deliver the service at an exceptional level. We would highly recommend visiting here and it was the highlight of our two month long holiday in QLD. Versace is perfect for both couples or families the pool area is very kid friendly as as they staff to take special mention of what your little ones need and be super friendly from the moment you enter the hotel and check in! 10/10 you will have the best time don't go past Palazzo Versace for your next QLD holiday! We highly recommend the Imperial room but all the rooms as absolutely stunning regardless of your budget. The new year event arranged for the guess with the amazing like sharing the fireworks and music was the best I've ever seen we were absolutely in all and had the best experience we definitely would come again to celebrate the new year and Christmas at Palazzo Versace Gold Coast. The buffet feast for the New Year and the food throughout our stay at all of their restaurants and facilities was amazing and outstanding highly recommend and I am sure the fussiest diner would be impressed!
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Date of stay: December 2021Trip type: Traveled with family
1 Helpful vote
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Response from Duty Manager Palazzo Versace, Guest Services / Front Office at Palazzo Versace
Responded 2 days ago
Dear Dorina Cocolea Thank you for your primo review! Your accolades and recognition have really bolstered the team. We feel so happy and reassured that our efforts have given you such pleasure. Our guests have waited a long time to experience the revitalisation of Palazzo Versace. With our new direction and vision we are striving to deliver enjoyable and memorable stays despite the slow down and the havoc the pandemic has wreaked. No mean feat! Thank you for acknowledging the difficulties the current constraints have made to the hospitality industry as a whole. Your understanding is greatly appreciated. But despite these hardships, we are very gratified to know that guests, with your high personal and professional standards, had such a positive and memorable holiday. It is very encouraging for us all and it gives us even more optimism for our future. Hopefully there are better times coming, and when you and your family are ready to relish them, your Suite will be waiting. See you then!
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Dounia l wrote a review Jan 14
3 contributions1 helpful vote
I'm sitting in lobby area mozico Hostess marwa Hostess asma from morroco she my favorite because she always smile and I love ❤ this skills in customer service nice place with nice people working there just ask for help immediately will help you
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Date of stay: January 2022Trip type: Traveled solo
Room Tip: The climate is cold and now is winter
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1 Helpful vote
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Anita Sharma wrote a review Jan 10
Melbourne, Australia3 contributions2 helpful votes
Me and my partner finally got out of Melbourne and stayed at the Versace on a three day weekend relaxation stay. Long check in but understandable in this situation the country is in. The room is old school extravagance yet comfortable, toiletries and amenities were nice and plush robes were also luxury. The pool area is busy and was hard to get a lunge bed or cabana but Manuel is accommodating and very helpful. We feel you need to double the staff at the pool area during this season so guests can get personalized service. Also difficult to hire staff these days. The dining options outside the hotel was a ridiculous challenge as everything was either booked out or has shut down and leaving us with no other options until we met the chief concierge Christian in the lobby. We requested to make a booking at kiyomi at the casino which was already booked out until the following week. Christian asked for our number and throughout the day he called us with other options that we were not quite keen about. While we were relaxing at the pool ( weather was dark and cloudy ) he saw us and with a smile said he has a table for us at kiyomi ( bar seating though ) we are so ecstatic with his efforts and service ( we still dont know how he got us the booking ) We jokingly requested if he can do something about the weather to which he said, "please bear with me for a moment" and took out his phone to call someone and went back to the hotel. 10 minutes later as we forgot about him, the sun was out, he timely came out and saw us and said " is 28 degrees enough for you?" as if he called someone to switch the sun out for us! We found this amusingly funny and hilarious. The long line for breakfast was ok as it was moving, the wait for the cocktails was okay at the bar as the piano music kept us entertained and we took delight in people watching. ( we also see christian everywhere, bar, breakfast, pool and the lobby, he must have a clone, haha ! ) We will come back to try the dinner buffet when it is not as busy on our next trip to Gold Coast. Please pass our thanks to Christian the Chief Concierge, his personalized and warm service made a difference in our stay. Versace all the way
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip: Lagoon room is beautiful
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2 Helpful votes
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Response from Duty Manager Palazzo Versace, Guest Services / Front Office at Palazzo Versace
Responded 1 week ago
Dear Anita Sharma, Thank you for your detailed review Anita, and for your understanding and patience during check-in and service. Your recognition of the team as a whole is appreciated, and it is very special that you mention two specific people as well. Manuel is a very accomplished and popular team member, and as you note, very adept at managing the pool area despite a reduced staff. Christian is our “ Can Do Concierge “ and he goes over and above for each and every guest. As for “controlling the weather”……. well, with all HIS connections, you never know☀️!! We all look forward to welcoming you back to Palazzo Versace. Warm regards,
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Carl S wrote a review Jan 9
1 contribution3 helpful votes
My extended family and I just spent 1 week at the Palazzo Versace in the suites and the condominiums. What make this hotel 5 star is definitely the service and the well trained staff. Any requests were addressed immediately and nothing was too much trouble. There was a hiccup when we arrived as our room was not ready until 2 hours after guaranteed check in. Erika at reception handled the situation with the utmost professionalism and made sure we were looked after until we could get access to our room. The rooms were spacious and clean with everything you could possible need (oversized plush towels, large bath, plenty of toiletries). Housekeeping (especially Paul) was wonderful and the turn down service is a much appreciated added extra. Our kids loved receiving chocolates on their pillows every night. Our request for additional pillows and blankets was addressed within 5 minutes of calling housekeeping. The breakfast was delicious and the buffet had everything you imagine with a large gluten free selection. The waitstaff again were very attentive and always had a smile on their face waiting to be of service. We spent the mornings at the beach (5 mins walk) and the late afternoons in the pool, which was the perfect temperature. We noticed that finding a lounge chair by the pool in the late mornings could be difficult as they filled up quite quickly. Overall we were delighted with our stay and it provided the perfect family reunion after not being able to see each other for over 2 years. I believe everywhere on the Gold Coast was suffering from staff shortages however I would have never known it based on the service we received.
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Date of stay: January 2022
Value
Rooms
Service
3 Helpful votes
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Response from Duty Manager Palazzo Versace, Guest Services / Front Office at Palazzo Versace
Responded 1 week ago
Dear Carl S, Two years is such a long time to be separated from loved ones, and we feel honoured that you chose to enjoy your very special and happy reunion with us at Palazzo Versace. These are trying times, but our dedicated team is working hard to manage through the impediments we as an industry are currently experiencing. Thank you for acknowledging our efforts to make your important family stay so perfect. It means a lot to us. Warm regards,
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Lucy P wrote a review Jan 8
6 contributions2 helpful votes
Andrew & I eloped. We stayed here over the Christmas period. We could not fault the service of the staff. The new GM was actively on the floor. Any errors or misunderstandings were rectified quickly and efficiently. We will keep in touch with Christian, the Head Concierge, who went above and beyond to make our time there so special and memorable. Can’t wait to stay there again!
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Date of stay: December 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Duty Manager Palazzo Versace, Guest Services / Front Office at Palazzo Versace
Responded 1 week ago
Dear Lucy, It is very special that you took the time to let us know we have been a small part of what will be the many happy memories you continue to make together. We wish you a happy future, and it will be a pleasure to welcome you back to Palazzo Versace once again. Warm regards,
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PRICE RANGE
$256 - $578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palazzo versace main beach, palazzo versace hotel main beach, hotel versace
LOCATION
AustraliaQueenslandGold CoastMain Beach
NUMBER OF ROOMS
200
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Frequently Asked Questions about Palazzo Versace
Which popular attractions are close to Palazzo Versace?
Nearby attractions include Mariner's Cove Marina (0.1 miles), Gold Coast Fishermen’s Cooperative (0.2 miles), and Anthea Polson Art (0.08 miles).
What are some of the property amenities at Palazzo Versace?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Palazzo Versace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palazzo Versace?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Palazzo Versace?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Palazzo Versace?
Conveniently located restaurants include Glass Dining and Lounge Bar, Gods of the Sea, and Gold Coast Gondolas Restaurant.
Are there opportunities to exercise at Palazzo Versace?
Yes, guests have access to a pool and a fitness center during their stay.
Does Palazzo Versace have airport transportation?
Yes, Palazzo Versace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palazzo Versace?
Yes, dry cleaning and laundry service are offered to guests.
Does Palazzo Versace offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Palazzo Versace?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Japanese.