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Galaxy Beach Resort, BW Premier Collection

Traveler (464)
Room & Suite (371)
Pool & Beach (119)

About

#13 of 77 hotels in Zakynthos
Location
Cleanliness
Service
Value
Galaxy Beach Resort, BW Premier Collection is located in Laganas, one of the most beautiful spots of the Ionian Sea and will give you the opportunity to experience all aspects of Zakynthian hospitality within a frame of relaxation, euphoria and gastronomic enjoyment. We have more than 40 years of experience and certainly know all the details of how to achieve the perfect stay, which we ensure are offered generously to our guests. Whether you are visiting Zakynthos for work or for leisure, our hotel will welcome you warmly and satisfy your every need, wholeheartedly.
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Property amenities
Pool
Restaurant
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Children Activities (Kid / Family Friendly)
Concierge
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
25Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
404Reviews
56Q+A
58Room tips
Traveler rating
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Popular mentions
Well we we greatly dissapointrd with this hotel, from start to finish, however I will say the good points first, hotel is very clean excellent room service, just make sure you check contents of your mini bar as they tend to charge you for items you haven't had that were never there 🙄, pool area, small, few ratten sunbeds without cushions, however you can pay 6 euros per set on their beach pfft. Cocktails are pathetic unless you pay for them, staff are lovely and friendly 😍. Had 39 euro charge for room safe, plus 50 euros for room damage, Thomas Cook failed to point out loudly, read small print, didn't see or hear from rep in the 20 day stay, hey but there's a book in reception for you to read... Entertainment sent us to bed early, lucky really as the bar clese at 11pm ahhh unless you go to roof top bar where you can pay for drinks after 11pm, no music though even ealry evening, but I guess there is that to be thankful for as unless it was radio it was shockingly poor. Even the guests danced better than theirs provided in entertainment.. Would not go back for free... Best part of holiday was swimming with the tutles 😁
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How this hotel claims it star rating is beyond me, bath tub sized swimming pool, with very few sunbeds.can pay for sunbeds on the beach though :/ €30 to hire a safe, €50 room damage deposit?? Never paid that before and I've stayed in top hotels around the world, very Poor all 'inclusive' drink quality bar shuts at 11pm , poor food choice on the buffet, so bad basically a set menu, advertised as 4.5 🌟 um no :/
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+1
Came for a short break away from the UK wet weather with friends. Lovely hotel with friendly staff in a peaceful part of the beech. A short stroll from the strip but far enough to be away if you want a bit of R&R. Good variety of food selected daily and a good selection of drinks provided within the all inclusive drinks menu. A nice selection of outdoor furniture to relax on within the hotels garden area and beech loungers available in the beach (for a small charge; which keeps the lounger towel hoggers at bay). Would recommend this hotel and intend to return at some point in the future.
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We have just returned form a week holiday in Galaxy Hotel and overall we were very happy. It is a great location, nice beach and good amenities. Very clean hotel, with towels changed twice a day which is fab as well as a room service lady coming in the evening to make sure that we are not lacking anything (toiletries, tea and coffee etc) it made the stay extra plesant. Staff was kind and very helpful. Unfortunately we were not able to visit roof top bar due to weather conditions. Food was tasty although there were not much change from day to day, we blamed it (truly or not) on the end of the season date of our stay. As much as overall we were very happy, I must say that we felt that it is more of a 4* rather than 5* hotel, it is lacking this extra mile to be truly 5* resort. For example we were surprised that sunbeds and umbrellas on the beach require a payment (first time we faced anything like it in a beach front hotel, so we gave it a miss), secondly sunbeds near the pool were somewhat uncomfortable and would benefit massively fom matresses on top which is not a lot to ask in 5* hotel. We stayed in superior room which had a fantastic view, but was rather on the small side, however I can understand that being on the small island space may be at the premium. Lastly, it would be really fab if the gym could be added to the amenities, it also feels like a common standard in 5*. Again, we had a nice time and my comments are not complaints at all, just suggestions what would make it truly 5* resort experience.
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Response from ZantePark R, Operations Manager at Galaxy Beach Resort, BW Premier Collection
Responded Oct 30, 2018
Dear Gosia M, We are very pleased to read that you enjoyed your holidays in our beautiful island and that the Galaxy Beach Resort succeeded in meeting most of your needs. We do value your appreciation about the location, the nice beach and the amenities as well as our evening turndown service. We will also share your suggestions with the Management so as to evaluate any improvements. We are just sorry that you did not benefit from our gym facility while in the Hotel. We thank you once again and look forward to seeing you again soon. Best wishes
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+1
Just returned from a lovely relaxing week and wish we were still there! Very clean hotel, great position and amazing food. Cleaners were brilliant- cleaned at least once a day then in the evening they knocked on the door to see if you needed anything else and towels were changed twice daily. They don't advertise the a la carte restaurant very well but definitely worth a visit. Book in reception. Set beachfront by the pool in a romantic corner with a 4 course multiple choice menu. Hotel is far enough from the strip to avoid noise but close enough for a walk. Overall a very nice place in a prime position would definitely go back!
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Response from ZantePark R, Operations Manager at Galaxy Beach Resort, BW Premier Collection
Responded Sep 17, 2018
Dear Guest, Thank you very much for taking the time to post your experience at the Galaxy Beach Resort. We are delighted that you enjoyed your stay and especially the cleanliness, food options and prime position of the Hotel. Your comments definitely encourage us to continue offering high standards of hospitality to our valued guests. We hope to see you soon. Best wishes,
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PRICE RANGE
$184 - $416 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galaxy hotel laganas
FORMERLY KNOWN AS
Galaxy Hotel, Best Western Premier Collection
LOCATION
GreeceIonian IslandsZakynthosLaganas
NUMBER OF ROOMS
120
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