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Elba Castillo San Jorge & Antigua Suite Hotel

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Avda Jose Franchy Roca, 35610 Caleta de Fuste, Antigua, Fuerteventura Spain
Lowest prices for your stay
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$105
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Free cancellation until 07/09/22
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Expedia.com
$93
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Free cancellation until 07/10/22
Priceline$105
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ZenHotels.com$106
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (3492)
360
Panoramas (14)
Pool & Beach (574)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Elba Castillo San Jorge & Antigua Suite Hotel
Updated 01/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 20 Specialty lodging in Caleta de Fuste
Location
4.4
Cleanliness
4.0
Service
4.3
Value
4.1
This 3 star hotel, now renovated, is located in Caleta de Fuste, with fantastic views of the Atlantic Ocean. Really close to the downtown, where there are several shopping centers and a short walk from the Castillo Beach where water sports can be played.
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Property amenities
Free parking
Wifi
Pool
Bar / lounge
Billiards
Darts
Indoor play area for children
Children Activities (Kid / Family Friendly)
Street parking
Paid wifi
Outdoor pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Private balcony
Safe
Seating area
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Catalan and 2 more

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
31Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
4154Reviews1300Q+A100Room tips
Traveler rating
  • 1,805
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  • 568
  • 190
  • 132
Time of year
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Popular mentions
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Most Recent
Alison B wrote a review Yesterday
5 contributions6 helpful votes
Me and my family have arrived home back home today 6/7/22 from this hotel, we spent a wonderful 10 days all inclusive and I have to say we enjoyed every minute of it. My 8 year old son loved the pool activities. Food as already been reviewed was a little bit repetitive but we never went hungry.....our room was spotless, paid for a Seaview room and well worth the money. Thank you so much san Jorge for some amazing memories ❤
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Date of stay: June 2022Trip type: Traveled with family
2 Helpful votes
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bry187069 wrote a review Yesterday
Manchester, United Kingdom13 contributions8 helpful votes
+1
Had a great time at this hotel staff were all very nice and helpful hotel was very clean The food was of a good standard and pently of choice Nice comfortable beds a large room etc,there was an hourly free bus from the hotel to a large modern shopping centre and a nearby beach as well as a marina with boat rides etc,With the hotel being on the sea front you can enjoy a lovely walk to the main beach,there are chipmunks wanting to be fed on the way lovely scenery,near the hotel there are some bars and restaurants 5 minutes walk away
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Date of stay: July 2022Trip type: Traveled solo
3 Helpful votes
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Saf wrote a review Jul 5
2 contributions3 helpful votes
We’re do I start, we arrived on the 17th of June rather late at night due to a delayed flight. After waiting a good 30 minutes in a queue to check in we then got told we need to go out of that reception and walk down the road to the other hotel for our room. Not ideal when you have 4 suitcases, 2 hand luggage a pram, 2 year old and 11 year old! Then when we finally struggled to get too our room there was no cot as previously requested. So we had to walk all the way back to get that sorted. The lady on reception was lovely though and sorted the issue straight away. She also helped us order pizza as it was very late and we had missed everything. So thank you to her she was great. One morning my son had an accident and split his lip on the balcony so when we cleaned him up we thought we would ask reception for a medic or some advice as the cut in his lip was deep and we was abit concerned. The reception lady was arrogant and rude ‘ No medic take to doctors and you will be charged fee’ Not one ounce of help or sympathy for my 2 year old. I think that’s a disgusting attitude to say it is a family hotel!! Rooms where great and spacious, beds are so comfy. The only annoyance is the little ants we kept getting in the kitchen. Food is absolutely awful, wouldn’t let a dog eat it to be honest. Could be so much better. Snack bar is hit and miss depending on who cooked. I ended up with a freezing hot dog one day. So with that said we ended up eating out every night pretty much for our 2 weeks stay which cost us an extra £2000+ not what should happen when you have already paid £2600 for the holiday it’s self. Drinks are too strong so make sure you get a vodka and an extra cola to mix them. Entertainment was abit boring, we had the same bloke singing the exact same songs on the karaoke nights which was rather annoying. The family fun day was great with the foam party. And my kids loved Pepe.
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
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peter b wrote a review Jul 3
Harwich, United Kingdom31 contributions19 helpful votes
Why any travel company would have this place on their books is beyond me. On arrival the receptionist was very blunt on the verge of being quite rude.Given the keys to the room I am told to go out of reception and down the road to the other part of the hotel. So pulling the 2 cases and cabin cases I head out again. You enter what was previously another reception area but with everything removed,it looked like a council tower block foyer. Used the lift which had a lose panel and call button hanging off. Finally got to the room which was on the second floor. The room itself is big,and we were on the end so at least we didn't have people walking past. First problem we encountered was loads of small ant things crawling over the worktops.During our stay this was something that cropped up a lot as cleaners used bleach to clean,but the ants came back within hours. Cupboard door was hanging off,not too much of a problem but it was hanging over the fridge door. The sofa had a nail sticking out of the seat which my wife scratched her leg on. After a while the bathroom became very smelly. We had to keep spraying deodorant and leave windows open wide. One of the beds kept moving,think it may have been on wheels,you had to be careful when getting into bed. Plus side was the comfort ,it was a comfortable mattress. Television was very poor,and picture was not very watchable, and the one in the bedroom never worked at all. On the balcony ,we overlooked the pool. It had a bit of a council estate feel with the building wrapping its Way around, with about 3 floors,the balconies, people walking round it.Everytime someone shouted it would echo throughout, and the advertising pictures are misleading as is much more enclosed than it looks.. The sunbeds are filthy,we never even went down,I wouldn't put my towels on it. Eating is no fun either,as you have to go to the hotel next door.You don't have your own table for the duration of hour stay so there's no knowing where housewives will eat.The one meal we had was barely warm,and the deserts looked dreadful.As we had brought euros with us we wanted to buy our drinks with cash but they won't allow it,you have to use a credit card !! We ate out all the time after that,thankfully there are a number of inexpensive places nearby. When you arrive at the hotel you either land up in the San Jorge or the Antigua suites,if you are in the latter, bring some earplugs,it really is very noisy. We met a couple who was on the same flight,and they had requested a move the same day they arrived !!. This hotel leaves so much to be desired, with a terrible ambience, uncaring staff etc. You only get what you pay for is true,however,booked via jet2 holidays I did expect a reasonable hotel for my money.We left after 4 days of what was a 14 day holiday after jet2 said they couldn't find alternative accommodation. The holiday cost me £1700 ,had I realised how bad the place was I would suggest the hotel is overpriced by a considerable sum. Don't waste your money !!
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Date of stay: June 2022Trip type: Traveled as a couple
2 Helpful votes
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Response from Sergio Saborido Sampedro, General Manager at Elba Castillo San Jorge & Antigua Suite Hotel
Responded 3 days ago
Dear Peter, Thank you very much for choosing our hotel to enjoy your holidays in Fuerteventura. We are sorry that we have not been able to meet your expectations. Thanks a lot for taking time to value our services and share your experience with these details giving us the oportunity to improve. We always need a feedback to see the things we need to repair or to improve, so thank you veey much for your help. We always try to do our best to provide a good service to all our guest and would be great if you give us the oportunity to improve your experience, if so, remember us the issues from the last stay to take special care with you ato guarantee you will have a pleasant stay. Best regards from Caleta de Fuste!
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web wrote a review Jul 1
1 contribution1 helpful vote
+1
We had booked a see view room. It was the largest balcony we have ever had and it looked directly to the sea which was just around 100 -200 feet away. No roads to cross. The hotel had pools at the front and in a central area. Both pools clean and well maintained. Our room was a suite, so we had a small kitchen area, as well as a lounge, balcony, bathroom and a decent size bedroom. The resort of Caleta de Fuste is a small but pleasant town within easy walking distance ( 5 mins). the nearest beach was about 20 mins walk away. The walk is very pleasant along the promenade as it is flat, next to the sea and occassional views of the Chipmonks that live on the rocks next to the sea. The entertainment for the kids was good, but we felt the adult evening entertainment was a bit of a let down. The restaurant was clean and efficient. The food did change each day, but breakfast was the same options every day. We were not all inclusive, so we had snacks in a local beach cafe or in the town. We hired a car from the local Hertz office and it was well worth it for the 3 days. We travelled to the north, where the sand dunes are, we travelled to the south where the more established towns are, with designer shops. We travelled east over the mountains ( steep drops-narrow roads) which was worth the experience. All in all, the hotel, the resort and the island generally, impressed us. It made us want to try other islands in the canaries, but we would also recommend this hotel.
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Date of stay: June 2022
Value
Location
Service
Room Tip: maybe consider a high floor. there are plenty of lifts
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1 Helpful vote
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Response from Sergio Saborido Sampedro, General Manager at Elba Castillo San Jorge & Antigua Suite Hotel
Responded 3 days ago
Dear "webbusiness4u", Thanks a lot for booking our hotel to enjoy your holidays in fuerteventura and for taking part of your free time to value our services and share your experience with us, it helps us a lot. It´s great to see that we have been able to meet all your expectations and that had a great experience at the island. In case you would like to discover Lanzarote island or Gran Canaria island, we have there Elba hotels wich we invite you to have a look on our web. We all wish you a nice summer! Best regards from Fuerteventura!
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Elaine B wrote a review Jun 2022
1 contribution2 helpful votes
Arrived here Wednesday the 29th June early afternoon.on arrival receptionist was very stroppy as we didn’t have our booking reference to hand! On arriving in the room there was a horrible stench in the bathroom it smelt like a cesspit actually made me heave had to spray deodorant round to conceal the stench.there was a nail protruding out of the sofa bed very dangerous. No remote for the tv one bed moved across the room every time you moved. Then the kitchen area was occupied by loads of tiny bugs . We told the hotel who said they were ants and would get someone to sort them out (a quick spray round with bleach) only for them to reappear Sunbeds were filthy with green algae would not even consider lying on them. Went down for evening meal to what can only be described as a works canteen!! All that was on the table was a paper napkin and a knife and fork. Food was disgusting tepid and not a lot of selection and if you wanted a drink you could not pay with euros you had to pay via card!! We skipped breakfast Thursday morning we have spent the time on the balcony of the room Contacted tour operated who said there was no room available to change in to and no hotels nearby with vacancies . We decided to go home so booked a flight to go home on Saturday the 2nd supposed to be here until the 13th July so cost us another £200 to change flights and of course the price of the holiday no refund will be given. This is the worst hotel on every count and if I could leave no stars I would.two weeks ruined don’t bother going!!
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Date of stay: June 2022Trip type: Traveled as a couple
2 Helpful votes
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Response from Sergio Saborido Sampedro, General Manager at Elba Castillo San Jorge & Antigua Suite Hotel
Responded 3 days ago
Dear "elainebM8530NF", Thank you very much for choosing our hotel to enjoy your holidays in Fuerteventura. We are sorry that we have not been able to meet your expectations. Thanks a lot for taking time to value our services and share your experience with these details giving us the oportunity to improve. We always need a feedback to see the things we need to repair or to improve, so thank you veey much for your help. We always try to do our best to provide a good service to all our guest and would be great if you give us the oportunity to improve your experience, if so, remember us the issues from the last stay to take special care with you ato guarantee you will have a pleasant stay. Best regards from Caleta de Fuste!
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Teresa M wrote a review Jun 2022
1 contribution
Just got back from a friends holiday, staying here. Great quick transfer. 2 lovely rooms overlooking the sea. Pools and sunbed areas cleaned every morning. Towels that were left on beds early hours were removed by staff as some guests didn’t use them until much later or didn’t even come back for them that day 👏. Rooms were spacious and clean. Food was delicious every day with plenty of choice. Staff were all so friendly and went out of their way for many guests. Entertainment is fairly basic but what we participated in, we enjoyed. Families looked like they enjoyed. Sandy beach is only 10 min walk. Would definitely stay here again
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Date of stay: June 2022Trip type: Traveled with friends
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Response from Sergio Saborido Sampedro, General Manager at Elba Castillo San Jorge & Antigua Suite Hotel
Responded 3 days ago
Dear "TeresaManning", Thank you very much for booking our hotel to enjoy your stay in Caleta de Fuste and for takinf time to value our services and share your experience with us, it helps us a lot. It´s nice to see that we have been able to meet your expectations and that you got a nice time with us. We are very gratefullt o you for sharing these positive comments about our services and the delocious food. It´great to know that you would definitely stay here again with us, we will do our best to provide you another pleasant stay. Best regards from Caleta de Fuste,
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cactusstud wrote a review Jun 2022
Milton Keynes, United Kingdom187 contributions130 helpful votes
+1
At last back to our favourite island. Have stayed at this hotel a few times prior to covid. Let me say be nice to the staff they too have had a difficult time. They are smiling friendly and helpful. As always smooth check in. Our room was in block 1 which is the San Jorge suites part. Block 2 is the Antigua suites side where reception is. Our room was on the 3rd floor with a beautiful Seaview. Room more than large enough for us a large bedroom and separate lounge area with sma kitchen area with microwave kettle and some crockery etc. Also a fridge. Bathroom OK with shower over bath. The main restaurant is located in the Antigua suites side. It's on the ground level and serves breakfast lunch and dinner. They have themed nights over 7 days i.e. Canadian Mexican Italian and international to name a few. Its a buffet style with plenty of choice for everyone. At lunch and dinner the staff will serves the drinks to your table. They are doing some maintenance in areas and have heard the pool in block 1 will be closed end of August till sometime in October this year. Not sure what they are doing. Please understand this place was originally built primarily for self catering and tbh it does need an upgrade. There is no air conditioning in the rooms and the balcony doors and room doors need replacing. Having said this please still visit this hotel. There is a beautiful resort outside the hotel lovely marina and beaches. There are plenty of bars and restaurants in the Costa Caleta area and it's nice to see it starting to recover. Also worth a visit is the salt museum just to the South of the resort. As I said everyone has struggled these last 2 years just enjoy your holiday and smile 😃
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Busiest times will be school holidays
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1 Helpful vote
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Response from Sergio Saborido Sampedro, General Manager at Elba Castillo San Jorge & Antigua Suite Hotel
Responded 3 days ago
Dear "cactusstud", Thanks you very much for trusting us on emore time to enjoy your stay in Caleta de Fuste and for taking part of your free time to value our services and share your experience with us, it helps us a lot. We are very gratefull to you for sharing all these positive details about our services. It´s true that we will close the pool in San Jorge side to improve it, we hope you can enjoy it during your next stay with us. We all wish you a really nice summer! Best regards from Caleta de Fuste!
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Tawny wrote a review Jun 2022
Kent, United Kingdom2 contributions1 helpful vote
This was my second visit to caleta ( not the same hotel)but this hotel could do with some improvement. The rooms were kept clean , many towel changes and sheet changes. Tiny ants were definitely an issue , all over sinks each morning. The childrens entertainer Roberto was great, my grandson loved it when he was working. Evening entertainment was quizzes and karaoke with a couple of live music sessions thrown in. Fairly basic , could be boring. Room for entertainment a bit on the small side if hotel is fully occupied. Only one bar so always a long queue for drinks. Food in restaurant a bit repetitive, fish in sauce? , chicken in sauce? , pork in sauce? On different nights. Vegetarian options very limited, veggie burger , pasta with bland sauce and salad. As the hotel got busier the queues got longer meaning that by the time you sat down your food was cold - not that it was hot in the first place , tepid at the most. Staff in restaurant, these were good , kept tables clear - served drinks very efficiently. Reception staff were always very helpful. Checking in and out without issues. Sorting rooms for late checkouts and ordering taxis , all no problem.
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
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Response from Sergio Saborido Sampedro, General Manager at Elba Castillo San Jorge & Antigua Suite Hotel
Responded 3 days ago
Dear "470tracyw", Thanks a lot for choosing our hotel to enjoy your holidays in Caleta de Fuste and for taking time to value our services and share your experience with us. We are sorry that we have not been able to meet some of your expectations like the animation activities and the buffet choices. We are very gratefull to you for sharing these positive comments about our staff in Restaurant and Reception. It would be great to have the oportunity to welcome you here again to improve your experience, remember us your las stay to take special care of you during your stay to guarantee you will have a pleasant stay. Best regards from Caleta de Fuste!
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Louise wrote a review Jun 2022
1 contribution1 helpful vote
Different day, same food!! If you don't have it for lunch it will be there for dinner. Same fish in sauce (whatever that may be) every night, not many kids choices at all. Chicken nuggets or fish fingers. Was all inclusive, ended up having dinner out 5 nights out of the 7. Snack bar is OK, wouldn't hurt the staff to smile just now and again! Floors are super slippy around the pool when wet.. nearly slipped over a good handful of times. Our room had ant like bugs crawling over the bedside cabinets, TV cabinet and in the draws. The worst mistake you could do was leave a glass on the side without washing it out, if you left it, popped out and got back it would be full of them. My brother in law had a pair of genuine Ray Ban glasses stolen from their room as the hotel had to get a worker in to fix something in their room. When making the hotel aware, they come back and said it isn't their problem. I stayed here 6 years ago and had an amazing experience! I'm not sure what's happened but it's not the same anymore! Very disappointed!
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
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Response from Sergio Saborido Sampedro, General Manager at Elba Castillo San Jorge & Antigua Suite Hotel
Responded 3 days ago
Dear "H5964CLlouiseb", Thanks a lot for trusting us one more time to enjoy your holidays in Fuerteventura. We are sorry that in this stay we have not been able to meet your expectations. As you alrady had a good experience with us, we kindly ask you to give us the oportunity to change your point of view and improve your experience in the next stay. Remember to mark up the issues on your last stay to take special care of you during your stay to guarantee you will have a pleasant stay. We all wish you a really nice summer! Best regards from Caleta!
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PRICE RANGE
$72 - $115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aparthotel castillo san jorge / antigua / caleta de fuste, castillo san jorge, castillo de san jorge
FORMERLY KNOWN AS
Smartline Castillo de Antigua
LOCATION
SpainCanary IslandsFuerteventuraAntiguaCaleta de Fuste
NUMBER OF ROOMS
272
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Frequently Asked Questions about Elba Castillo San Jorge & Antigua Suite Hotel
Which popular attractions are close to Elba Castillo San Jorge & Antigua Suite Hotel?
Nearby attractions include Legends Bar (0.2 miles), The Dog & Duck Pub (0.04 miles), and Plage de El Castillo (0.3 miles).
What are some of the property amenities at Elba Castillo San Jorge & Antigua Suite Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Elba Castillo San Jorge & Antigua Suite Hotel?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Elba Castillo San Jorge & Antigua Suite Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Elba Castillo San Jorge & Antigua Suite Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Elba Castillo San Jorge & Antigua Suite Hotel?
Conveniently located restaurants include Bar Oliver, The Pickled Palm Puerta Del Sol, and Fun In The Sun.
Are there opportunities to exercise at Elba Castillo San Jorge & Antigua Suite Hotel?
Yes, guests have access to a pool during their stay.
Does Elba Castillo San Jorge & Antigua Suite Hotel have airport transportation?
Yes, Elba Castillo San Jorge & Antigua Suite Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Elba Castillo San Jorge & Antigua Suite Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Elba Castillo San Jorge & Antigua Suite Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Elba Castillo San Jorge & Antigua Suite Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.