Just spend 3 wonderful nights here. We stayed in end room 1803, which faces Kurrawa Beach and the rear & side windows look over the river. Very spacious room, with comfortable king bed, large bathroom, very clean and looks like it has recently been refurbished. Booked via Accor App, check in was very friendly and quick and housekeeping staff were excellent. Buffet Breakfast is excellent and hotel is very centrally located to Kurrawa Beach, Oasis Shopping Centre, the Light Rail, Buses & Pacific Fair. About 35 min Uber ride ( $50.00) from Gold Coast Airport. Enjoyed our stay here, will return and highly recommend.

I need to preface my review by saying I understand that the pandemic restrictions have affected the smooth operations of many, if not most businesses. We were booked to stay at another hotel on the Gold Coast, but the Government commandeered that hotel for people in quarantine. We were given just 2 days notice and managed to get a booking at the Sofitel. Obviously, there was no valet parking, but you could self park for a small fee per night. The rooms have been stripped back to bare necessities, with all items taken out of the bar fridge. The room was a good size, and there was a small balcony. The sliding door and the windows needed a good clean. The bed was extremely comfortable and the towels were very large and fluffy. The noise from the street below and from the Gold Coast Highway was quite loud, and I was surprised that the windows and sliding door weren't double glazed. You could have breakfast in the restaurant and the staff were meticulous about cleaning and disinfecting. You had to book a time slot because they were practising social distancing. Many people were complaining about the length of time for their food to come out - between 40-50 minutes. You ordered off the menu (no buffet, of course) and our food was quite good. On the second morning, we decided to have breakfast delivered to our room and it arrived just 10 minutes after our selected time. The food again was quite good, and the coffees were nice and hot.

From the driveway, to reception, to the housekeeping and in-room dining teams, we simply couldn't fault the service provided by the team at Sofitel Gold Coast. The room was large and modern and whilst the bathroom could use a renovation to bring it up to modern day standards, you spend only a small amount of time in there per day. The balcony was a great place to pull up a chair and watch the world go by and the hotel's location is central to everything - sits on top of a shopping centre with a large Woolworths Supermarket and plenty of restaurants and cafes nearby, across the road from The Star and just around the corner from Pacific Fair (massive shopping centre). Sofitel Gold Coast is also close to Surfers Paradise, but far enough away for you to be able to relax without thousands of tourists and younger people wanting to party every single night. A short 300m stroll to the beach, made this the perfect location for our stay. Overall, a very nice stay, would highly recommend this hotel to family and friends.