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Sofitel Gold Coast Broadbeach

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Sofitel Gold Coast Broadbeach
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2,601 Reviews from our TripAdvisor Community

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Start your review of Sofitel Gold Coast Broadbeach
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Brisbane
Reviewed yesterday NEW

Things must be going well at the Gold Coast. Where else could you charge $380.00 for a small room with a tiny misshapen balcony? The seats on the balcony can't be used side by side or even each side of the small table as there is just not enough room. Nice if you don't mind yelling at each other over...

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Helpful?
Thank Kellytravellingdan
Melbourne, Australia
Reviewed 4 days ago NEW

Central location that is walking distance to the Conference centre, Jupiters Casino and the tram. Plenty of bars and restaurants nearby. Clean, modern hotel with all facilities. Breakfast was good and overall service excellent. Really enjoyed the pool with the white covered cabana area. Only negative would be the Accor Vacation Club rep hanging around the lift lobby to greet...

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Helpful?
Thank cabquokka
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour cabquokka, Thank you for your review. I am so glad you experienced our wonderful pool area. The cabanas are wonderful to relax in. I do hope you tried one of our signature cocktails. We look forward to welcoming you back again very soon. Warm Regards, Amery Burleigh

Brisbane
Reviewed 5 days ago NEWvia mobile

A fantastic place! Pool area is delightful on a summer afteroon. Only very small thing that wasn't perfect was that the checkin and check out process felt particularly long. But certainly wouldn't let that sway your stay at the hotel because of that. Fantastic amenity in the Broadbeach area. You should not have to get the car out during your...

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Helpful?
Thank Candace84
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Candace84, Thank you for your review. I am sorry you felt the check-in and out process was far too long and for this I do apologise. I am however happy that you found the hotel convenient to all things Broadbeach. We do hope to welcome you back again very soon. Warm Regards, Amery Burleigh General Manager

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

Stayed here for a week for business. Decent location in Broadbeach, quite a few small cafes, restaurants and bars nearby, and not far from the casino. Just a short walk from the beach too. The hotel clearly aspires to 4 star +, and does quite well. Definitely nicely decorated in the 'big hotel' style. 24 hour reception were great -...

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Helpful?
Thank guye777
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour guye777, Thank you for your review. I am so glad that we catered for all of your requests. I do however apologise for the noise that you experienced from outside of the hotel. We do hope to welcome you back again very soon. Warm Regards, Amery Burleigh General Manager

A TripAdvisor Member
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
3 helpful votes
Reviewed 1 week ago via mobile

The staff are very friendly and the room is very clean. The bathroom can do with a refurb as it is quite old and dated and the overall grounds need a good update. The bed is very comfortable and very big but the lighting in the room is terrible! Overall I would probably stay here as the location is great.

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Helpful?
1Thank A TripAdvisor Member
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour, Thank you for your review. I am very happy that you found our staff to be very friendly. I do however apologise that you felt the bathroom needed a refurbishment and for this I am sincerely sorry. We do hope to welcome you back again very soon. Warm Regards, Amery Burleigh

Rockhampton, Australia
Reviewed 1 week ago via mobile

Absolutely grand visit, well appointed hotel in a very central location, fabulous views overlooking the beach/ocean. Staff were very friendly and helpful, decor very pleasing to the eye, the entry to the hotel looking lovely all set out with gerbras all in flower, looks great

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Helpful?
Thank Allan W
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Allan W, Thank you for your review. I am very happy you enjoyed your time at the Sofitel Gold Coast Broadbeach. I must agree with your comments regarding the views, they truly are amazing. We do hope to welcome you back again very soon. Warm Regards Amery Burleigh

Newcastle, Australia
Reviewed 1 week ago

we loved staying at Sofitel Gold Coast Broadbeach.The staff where great and very nice. we got a free room upgrade to Luxury Room, 1 King Bed, Ocean View .The pool and spa where great and will be back again next time we on hoildays

Review collected in partnership with Accorhotels.com
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Helpful?
Thank michaelaA7394QS
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour michaelaA7394QS, Thank you for your review. I am so glad you enjoyed yourself at the Sofitel Gold Coast Broadbeach. The views are amazing as is the pool. We look forward to welcoming you back on your next holidays. Warm Regards Amery Bureigh

North Sydney, Australia
Reviewed 1 week ago via mobile

My stay there wasn't a great stay, parking was $15 a day breakfast was $60 per person a day. We did both on top of paying for our stay. We spent a lot of money here for a long weekend stay. We had poor room service, we had to call numerous times to get our room cleaned & even then...

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Helpful?
Thank LeeGibb
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour LeeGibb, Thank you for your review. Please let me apologise for the problems you experienced during your recent visit. Rest assured I have passed on your comments to the relevant departments for investigation and resolution. Once again, I am sincerely sorry that your stay with us was not a magnifique one Sincerely, Amery Burleigh General Manager

Bengaluru, India
Reviewed 1 week ago

Great location on broadbeach. 1 block away from the beach. Lots of shops and restaurants around. Easy access to the convention center. The sea view rooms only have partial view as the views are blocked by other buildings.

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Helpful?
1Thank jswaminat
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour jswaminat, Thank you for your review. I am happy that you found the hotel to be convenient with regards to all things Broadbeach. We do hope to welcome you back again very soon. Warm Regards, Amery Burleigh General Manager

Brisbane, Australia
Reviewed 2 weeks ago

We were able to get an early check in, which was wonderful. Ocean view room on 11th floor, spent many hours in the pool to try an escape the Heatwave in Queensland. Our only complaint is that there is not enough shade by the pool, umbrellas should be available, I appreciate the logistics of this, but many people were looking...

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Helpful?
Thank Pamela C
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Pamela C, Thank you for your review. I am so happy you experienced our wonderful pool, although I am sorry that you could find adequate shade. We do hope to welcome you back again very soon. Warm Regards, Amery Burleigh General Manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Food & drink at the hotel
Bistro On3
Bistro On3
Cuisines: French, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Gold Coast is in Broadbeach, the most cosmopolitan location on the Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, a light rail station is located adjacent to the hotel. There are 296 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 

Additional Information about Sofitel Gold Coast Broadbeach

Address: 81 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $167 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Gold Coast Broadbeach 5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Travelocity, Expedia and Jetsetter so you can book your Sofitel Gold Coast Broadbeach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel
Hotel Style:
#3 On the Beach Hotel in Broadbeach
#3 Business Hotel in Broadbeach
#4 Luxury Hotel in Broadbeach
#4 Family Hotel in Broadbeach
#5 Romantic Hotel in Broadbeach
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Gold Coast Broadbeach staff and other travelers.
12 questions
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Questions? Get answers from Sofitel Gold Coast Broadbeach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'd stay at Peppers Broadbeach for a great room.”
 of 5 bubbles Kellytravellingdan, yesterday | Read review
“sea view on top floors”
 of 5 bubbles jswaminat, 1 week ago | Read review
“Ocean view”
 of 5 bubbles pamelac422, 2 weeks ago | Read review
“Ask for an ocean view room on an upper floor”
  • View from balcony on 19th floor
  • View to Main Beach from 19th floor
 of 5 bubbles JulieLee75, 2 weeks ago | Read review
“Above level 10, oceanview.”
 of 5 bubbles paulsO562BR, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question