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Sofitel Gold Coast Broadbeach

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Sofitel Gold Coast Broadbeach
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2,413 Reviews from our TripAdvisor Community

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Showing 2,376: English reviews
Melbourne, Australia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Attending a conference at the Gold Coast Convention Centre I spent 3 nights at the Sofitel. My room was on the 20th floor with a view over the river and hinterland. I found it extremely comfortable, quite and perfectly situated for the conference centre, beach and other attractions.

Helpful?
Thank Peter C
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Peter C Thank you for your wonderful comments regarding your stay at Sofitel Gold Coast Broadbeach. The view of the hinterland is amazing and can be quite stunning at times. The central location of the hotel is very convenient for all attractions in Broadbeach in particular the world class beach when on holiday. Warm Regards Amery Burleigh More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Perfect for a couple of nights business accommodation. Room was comfortable, bathroom a little dated but great shower with good pressure. Breakfast buffet was fresh and good produce - love the omelette of the day!! Good bar downstairs and close to restaurants. Fast and convenient check out. Staff friendly and helpful.

Helpful?
Thank Noel B
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Noel B, Thank you for your comments. I am glad you were comfortable in your room and that we exceeded your expectations at breakfast. Omelette of the day is quite a favorite for all of our guests! At Sofitel Gold Coast we strive to be as friendly and as helpful as possible and I'm glad this was felt by... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First time travelling with an infant, hotel staff have made everything so easy. A cot and stroller are available for babies and housekeeping are so helpful with providing bits and pieces to help. Everyone is lovely and friendly, we have been welcomed and feel at home in this beautiful location. This hotel is right on the mall and a short... More 

Helpful?
Thank Mogster82
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Mogster82, Thank you for your welcome comments. I am glad that you had a memorable experience with your infant. Our housekeeping ambassadors all endeavor to ensure each and every guest is looked after with every request. I am so glad that we made you feel at home. Warm Regards, Amery Burleigh More 

Broadbeach, Australia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Well if you after a restaurant with a touch of class this is the place to dine and the staff are excellent in their knowledge and service. Nothing bothers them and they will always stay and have a chat to make you feel comfortable which is a rarity these these days of go go go. The food quality is tops... More 

Helpful?
Thank Murray P
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Murray P, Thank you for your wonderful comments regarding our award winning restaurant. Our chefs have created something special for everyone to enjoy and I'm glad you experienced this. All of our ambassadors all try to ensure each and every one of our guests have a memorable experience. Warm Regards, Amery Burleigh More 

Townsville, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stunning 5 star property. Most of the staff are very helpful, some not so much :( Very nice place to stay though, hotel is very clean, comfortable, and close to everything. Has undercover parking, but you have to pay :( *big thumbs down* Would be nice to get free parking considering how much you pay per night. I think accommodation... More 

Helpful?
Thank Simone007_12
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Simone007_12, I do agree, the hotel is very central to everything including the world class beaches and shopping centers which ensures a perfect holiday destination. Our housekeeping team take great pride in their work ensuring the property is cleaned to perfection for our valued guests. I do apologise that you feel that you thought our food and beverage was... More 

Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

What a huge disappointment the hight tea buffet was at the bistro on 3. I asked for tea which came out quite quickly but without milk. I assumed it would come with the next waiter but we had to ask for milk to be brought after 10 minutes. The sandwiches looked like they were made by kindergarten children when we... More 

Helpful?
Thank Martin J
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Martin J, Thank you for taking the time to tell us about your experience at the Sofitel Gold Coast Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our world class High Tea is produced by award winning chefs and I do apologize if you feel it was... More 

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Great views, great location, great venue for conference, but tired heating equipment. Failed first night and could not be repaired, but fixed subsequent days and night nights. No choice of restaurants within the hotel.

Helpful?
Thank jimtwelves
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour jimtwelves, Thank you for your valuable feedback regarding the heating problem in your room, and for this I do sincerely apologise. On your next visit please feel free to visit one of our two world class restaurants located within the hotel; Bistro ON3 which is French inspired and has just won Savour "Best Restaurant" in a hotel for QLD... More 

Sydney, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Unfortunately the Sofitel didn't live up to the brand or hotel grade. After a week away for work, I thought I would treat myself while still away for work and stay at the Sofitel Gold Coast. Checked in, charged $15 to park the car....ok Told I have been moved to a better room with ocean views..... 2 King single beds... More 

Helpful?
Thank Amanda M
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Amanda M, Thank you for taking the time to tell us about your experience at the Sofitel Gold Coast Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologise that our world class "MyBed" seemed too small for you and that you were woken by our... More 

Ringwood, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a hotel that deeply rewards the time you spend there. It is quiet, elegant, and immensely appealing. Everything just works, as you would expect, while the rooms are spacious and comfortable. The bed is so good, my wife and I lost each other in it, and we only found each other in the morning - after a great... More 

Helpful?
Thank maxzebra
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Maxzebra, Thank you so much for the wonderful feedback. I do agree that the pool is going to be amazing once finished, and our world class "MyBeds" are very luxurious to say the least. The indigenous art is something that we take great pride in displaying as it creates a link between the property and the local heritage which... More 

Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Last week, my husband and I went to Sofitel Broadbeach for a weekend away to celebrate our 12th anniversary. I mentioned it over the phone to the reservation staff as the destination of our getaway was a surprise for my husband. We arrived quite late, around 9:30pm and the check-in was very smooth and very friendly staff. In the room... More 

Helpful?
Thank Nermine
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Nermine, Thank you for the wonderful feedback. I am so thrilled you had an amazing 12th anniversary and enjoyed the Champagne from the Assistant Manager. I am also very happy that you got to dine in our French inspired Bistro ON3 and that your experience was a memorable one. Warm Regards, Amery Burleigh More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Food & drink at the hotel
Bistro On3
Bistro On3
Cuisines: Australian, Gluten Free Options, French, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Gold Coast is in Broadbeach, the most cosmopolitan location on the Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, a light rail station is located adjacent to the hotel. There are 296 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 

Additional Information about Sofitel Gold Coast Broadbeach

Address: 81 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $161 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Gold Coast Broadbeach 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel
Hotel Style:
#3 Business Hotel in Broadbeach
#3 On the Beach Hotel in Broadbeach
#4 Luxury Hotel in Broadbeach
#4 Family Hotel in Broadbeach
#5 Romantic Hotel in Broadbeach
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