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    Aruba Surf Resort

    Arubra Surf 20-26 Anne Ave, Broadbeach, Gold Coast, Queensland 4218, Australia
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    1/30/2018 1/31/2018
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    Traveler (36)
    Room & Suite (157)
    Pool & Beach (19)
    Overview
    • Excellent46%
    • Very good35%
    • Average14%
    • Poor2%
    • Terrible3%
    Travelers talk about
    “no lift” (12 reviews)
    “the managers” (17 reviews)
    “great location” (35 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Fitness center
    Kitchenette
    Spa
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 30Jan 31
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (214)
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    41 - 45 of 209 reviews

    Reviewed July 21, 2016

    stayed 10 days at resort in march of this year (2016)and found the managers ben and tessara really frendly and helpful and had lots of local knowledge of where to go and do things the unit was clean tidy and a comfortable bed and the...More

    Thank Les H
    Response from Tess and Ben V, Manager at Aruba Surf ResortResponded July 24, 2016

    Hi Les! Thank you for taking the time to write a lovely and informative review, we really appreciate it. We look forward to seeing you next time for another great stay! Tessara and Benjamin.

    Reviewed July 8, 2016

    Maybe its the norm for apartments in the area (and have since heard other similar stories) but providing (as an example) just one roll of toilet paper for a 5 night stay and supply our own after that? Really??, Also no face washers were provided...More

    Thank Michael E
    Response from TessBen, Manager at Aruba Surf ResortResponded July 9, 2016

    Hi Michael, thank you for taking the time to review Aruba Surf Resort, and thank you for staying with us. Our apartments are fully self-contained, this means you receive a starter pack of items such as toilet paper, shampoo, washing powder etc. which are not...More

    Reviewed June 28, 2016

    From the moment speaking to Tessara Foster (Manager) she provided exceptional customer service from the booking to departure. The rooms were clean, the proximity to the Casino, beach, restaurants, convention centre was close. AWESOME Experience Thank You

    Review collected in partnership with this hotel
    Thank 872catherinek
    Response from Tess and Ben V, Manager at Aruba Surf ResortResponded June 29, 2016

    Hi Catherine! It was a pleasure having you stay with us, we loved having your positive energy around. We hope to see you again for a catch up. Tessara & Benjamin.

    Reviewed June 26, 2016

    Stayed in unit 17 for 9 days. The room was very clean & tidy. The appliances were all in good working condition...in fact the oven looked brand new....still had some packaging in the oven. The grounds were immaculate and it appeared that the staff were...More

    Review collected in partnership with this hotel
    Thank lindsayh247
    Response from Tess and Ben V, Manager at Aruba Surf ResortResponded June 29, 2016

    Hi Lindsay, Thank you for taking the time to write a review. It was lovely to have you and your group stay with us. It's great to hear that you found your apartment clean and inviting. Sorry to hear about the wi-fi issue, I will...More

    Reviewed June 23, 2016

    We would like to express our appreciation of our 7 day stay at Aruba. From the first time of booking till our departure, the service from Management and staff was exemplary. Nothing was a problem. Unit was lovely to walk into, very clean, all amenities,...More

    Review collected in partnership with this hotel
    Thank Val T
    Response from Tess and Ben V, Manager at Aruba Surf ResortResponded June 24, 2016

    Hi Val! Thank you for your lovely review, glad you enjoyed yourselves at the 2016 Country Music Festival and looking forward to welcoming you in 2017! See you next year! Tessara & Benjamin.

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $83 - $289 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Broadbeach
    • #5 Family Hotel in Broadbeach
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 30
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Hotwire, Priceline, TripOnline SA, getaroom.com, HotelQuickly and Cancelon so you can book your Aruba Surf Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Broadbeach
    • Also Known As
    • Aruba Surf Hotel Broadbeach ,
    • Aruba Surf Resort Broadbeach, Gold Coast
    Add Photo Photos
    Traveler (36)
    Room & Suite (157)
    Pool & Beach (19)
    Dining (1)
    Hotel & Grounds (71)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    Marc H
    March 23, 2017|
    AnswerShow all 2 answers
    Response from Tess and Ben V | Property representative |
    Hi Marc, Yes, we either: a) take a deposit of $200AUD upon booking with the balance due upon arrival. b) some sites take full payment up front, just be sure to check the booking conditions/payment options for this... More
    1
    Vote
    hereforthebants
    January 14, 2016|
    Answer
    Response from Tess and Ben V | Property representative |
    Thank you for your question, We accept guests aged 18 and over. We accept guests under 18 at our discretion, an adult guarantor would be required. Let us know if we can assist in any way.
    0
    Votes
    ShannonBailey
    April 27, 2015|
    Answer
    Response from Tess and Ben V | Property representative |
    Hi Shannon Thank you for your request, I have placed this request on your booking for a refurbished apartment for your stay in October/November. Kind Regards Denise McNeil
    0
    Votes
    Room Tips
    "Room 8 large balcony and no street noise"
    Read review
    "Great value for money, excellent location and very clean."
    Read review
    "We had room 11 which is in front of the pool. It was OK but next time we will stay closer to the reception..."
    Read review
    "The rooms are spotless with everything there you need"
    Read review
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