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The Hermitage Hotel

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89 Terrace Road, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu) 7999 New Zealand
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$162
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$191
$146
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$162
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Agoda.com$163
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Traveler (1569)
Room & Suite (477)
Dining (111)

About

#2 of 2 hotels in Mt. Cook Village
Location
Cleanliness
Service
Value
From an intrepid journey through glacial valleys to a mouth-watering culinary dining adventure, the Hermitage Hotel is the perfect 'base camp' to discover your Peak Experience. Choose from premium hotel rooms, motel units or cozy chalets. Add world-class activities such as Glacier Explorers, Tasman Valley 4WD Tours, Big Sky Stargazing, Encounter Day Walks, scenic flights or the visual extravaganza of the Sir Edmund Hillary Alpine Centre and you have a unique, year-round alpine adventure perfect for the family holiday or your next romantic getaway.
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Property amenities
Free parking
Wifi
Bar / lounge
Hiking
Skiing
Business Center with Internet Access
Conference facilities
24-hour security
Street parking
Public wifi
Internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Chinese, German and 1 more
2,594Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
Views from the 10th floor that will take some beating from anywhere in the world!Clean and staff were very helpful and energetic.Food was really good if a little repetitive -so it was a nice play to stay but.......My sense is they are trying to get every last cent from their clients-and I mean every last cent.Many examples-but I ended up waiting for the next bit of what I felt was sharp practice and it split it for me.Examples?Biscuits for sale in shop-marked 7.50(which is big price)-came up on bar code as 7.70-insisted on charging me 7.70!With vigour?Do u really want a row guys with clients who are spending a lot of money for 20 cents?Star gazing-$80 plus dollars a head(not cheap) -but if its cancelled(due to clouds) u have to go inside for an "educational hour"-really?I dont want to see stars videod on a roof guys-i want to see the real thing-but no refunds if u have booked!Outside cancelled 2 nights running we were there-and so it goes on-In the end I found myself getting ratty over 20 cents just because -Pity because I really dont think they need the money ...and in the end I was getting very grumpy-wouldst put u off going because it has many good qualities-but be ready!
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Stayed here for our honeymoon and we LOVED the views! Our room had some of the best views I have seen in a while. The hotel was not too occupied as I recall. Getting vegetarian food was a challenge and there was nothing around for hours. We were caught a bit unaware on this front. However the overall trip was a good one!
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This hotel charges 5 star prices and delivers 3 star value at best. This is because they have pretty much a monopoly. The carpets in room and hallways smell bad, furniture is horrible, and my bathroom had mold. Staff is attentive but that is about it. This hotel cost more than a top hotel in Queenstown, so I would not recommend staying there. Just do a day trip from Queenstown. It is really unacceptable to charge this prices for the value they provide. Please avoid it.
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Stayed here in Feb, 2020. Expensive, but it was only place available when we booked 4 months in advance. Not many options available in Mt Cook village. Room was lovely, with a view to die for. Food options actually very limited and expensive, for such a big hotels. Didn't want an overpriced buffet, so went to one of other restaurants in town.
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If you love tons of people, fast food that is tasteless, high prices this is the hotel for you. Only good thing about the place is the view. Cafeteria style food for breakfast and lunch. They have an upscale restaurant for dinner,but you will pay for it. Think Old Faithful at the height of tourist season.
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Response from The Hermitage Hotel, Guest Services / Front Office at The Hermitage Hotel
Responded 1 week ago
We are sorry to hear suzieFortCollins that you may not have had the chance to fully experience everything that the Hermitage has to offer. We do indeed have various options for dining and with any choices, there is something we feel for everyone. Aoraki Mt Cook is one of the highlights for anyone visiting NZ, so you are correct in that summer time is quite popular. But we are hoping that you had a chance to explore, hike, visit the museum or enjoy the amazing surrounds of Mt Cook.
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Previous
PRICE RANGE
$119 - $492 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hermitage hotel mt cook village, hermitage new zealand
LOCATION
New ZealandSouth IslandCanterbury RegionMackenzie DistrictAoraki Mount Cook National Park (Te Wahipounamu)Mt. Cook Village
NUMBER OF ROOMS
164
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Frequently Asked Questions about The Hermitage Hotel
Which popular attractions are close to The Hermitage Hotel?
Nearby attractions include Hooker Valley Track (1.0 miles), Kea Point Track (0.06 miles), and Blue Lakes and Tasman Glacier walks (4.2 miles).
What are some of the property amenities at The Hermitage Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at The Hermitage Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Hermitage Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hermitage Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Hermitage Hotel?
Conveniently located restaurants include The Panorama Restaurant, Old Mountaineers' Cafe, Bar and Restaurant, and The Alpine Restaurant.
Is The Hermitage Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Mt. Cook Village.
Are any cleaning services offered at The Hermitage Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Hermitage Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Hermitage Hotel?
The staff speaks multiple languages, including English, French, German, Chinese, and Japanese.
Does The Hermitage Hotel have any great views?
Yes, guests often enjoy the mountain view available here.