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Brilliant choise for our vacation. Got upgrated to the Castel suite in the beginning. The 5 course diners were more than we never expected, such an experience to the busy parents. The spa section was luxury. The stuff was really friendly and helpfull. And what...More
Nice hotel with very friendly staff and excellent food. Located on upper road in town. Parking available in garage. 2 min's walk from Murmili park for children, 5 min's from train station and 15 min's walk from ski lift. We did not find the distance...More
Castel and their personnel immediately make you feel at home! Great rooms and stunning views, fantastic food and yes: it's a nice stroll to and from the metro. After a great day of skiing the 5 min walk up towards Castel relaxes and is good...More
I can only speak for my summerholiday and I don't know how it is in the winter/high season. The staff is very correct, they have a lot of patience, especially with noisy italien families! If you want to change someting in your menu, ask them,...More
The hotel is very far from the ski area and the hotel staff have a very bad attitude. The food was also not that great. Overall i would never set My foot in that hotel again as it is overpriced and should not be a...More
3 Thank Dolphix
Response from Castel-Serfaus, Rezeptionistin at Hotel CastelResponded July 17, 2010
unfortunately your critic ist unreproducible for us. All of our staff is constantly trained in a friendly contact with our guests, which is confirmed by the consistently positive responses of our visitors.
The location of our hotel on the upper side of the...More
$334 - $496 (Based on Average Rates for a Standard Room)
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