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Wellness-Residenz Schalber

Dorfbahnstrasse 15, Serfaus 6534 Austria
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Traveler (204)
Dining (60)
Pool & Beach (24)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#4 of 23 hotels in Serfaus
Travelers' Choice
We are a 5-Star-Superior TYROLEAN WELLNESS & FAMILY HOTEL with international flair. It is our main aim to meet all your expectations, to pamper you, and to take care of you individually and personally We cherish and lice tradition and the tyrolean way of life. We are aware of our duty towards the environment, and we show our commitment by acting in a responsible and holisitic manner. Enjoy your holiday in Tyrol’s Ski-Dimension Serfaus-Fiss-Ladis at a 5-star superior luxury hotel! Let yourself be carried away into a unique world of the senses! Enjoy the most beautiful time of the year with us – your holiday, during which we will spoil you with maximum comfort and warm hospitality. In sophisticated elegance, with exquisite cuisine, caressing fragrances and gentle sounds in our wellness, vital and spa world spanning ca. 4,000 square metres, surrounded by a superb view of the vast and serene winter landscape made up of snow-covered mountains.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Children's playground
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Plunge pool
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Mini golf
Ski school
Tennis court
Bicycle tours
Table tennis
Walking tours
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Meeting rooms
Facial treatments
Foot massage
Full body massage
Makeup services
Massage chair
Open-air bath
Steam room
Ski In / Ski Out
Gift shop
Non-smoking hotel
Sun terrace
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Room service
Electric kettle
Cable / satellite TV
Flatscreen TV
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
Mountain View
Languages Spoken
English, French, German, Italian


Full view
62Somewhat walkable
Grade: 62 out of 100
23Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
218Reviews3Q+A7Room tips
Traveler rating
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Most Recent
Brana J wrote a review Feb 2022
1 contribution
What an amazing level of service, on the same level with the most luxurious 5* service. Nothing was too much trouble and everything request was possible - prompt, courteous and caring service, amazing food, extremely friendly staff, attention to detail for children (not to mention a huge play area and fun swimming pool), fantastic wellness area, and the owner himself greeting us every evening and upon departure. What more is there to wish for from a family ski hotel? Perfect. Look forward to staying again next year.
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Date of stay: February 2022
Catalin I wrote a review Sep 2021
Bucharest68 contributions212 helpful votes
I, my wife and our 7 years old daughter stayed in this hotel for 11 days at the end of August 2021. We stayed in a family superior suite, large enough but with only one toilet. The room and the public areas were very clean and well maintained. The breakfast and lunch gave us more of a "canteen" feeling rather than a high standard 5*S cuisine. The dinners were better presented but not very tasty. I may say, good wine (we tested only some kinds of rose), but very expensive compared with other 5 stars resorts in Tyrol. Very good service of the personnel and especially waiters who were very friendly, well trained and very good English speakers (special mention to Sandra and Thomas). Very good and interesting childcare at kids club. Also interesting outside activities with Pavol who also is dedicated for this job. In the evening no activities for kids (disco, playing games, shows…) so the majority of kids are running between tables or sleeping in the restaurant or small bar. The indoor sport activities, very early in the morning or during lunch. Not enough activities for adults in the evening, just live music sometimes. The service of the reception was very good. Overall, with some points to be improved (evening activities and entertainment, schedule of the sports activities, the restaurant menu), we keep nice memories about this hotel, being a nice, quiet and kids very friendly place.
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Date of stay: August 2021
evilboy wrote a review Aug 2021
Geneva5 contributions10 helpful votes
Schalber is classed as a luxury wellness hotel. In some parts they deliver on this, in other parts they don't. The good parts: - Service is great/excellent. Very attentive and happy to assist with pretty much anything. - Room size and great views if you are facing the mountains. - Good food, also have gluten-free options. - Kids fun area was able to entertain my children (aged 9 and 10) The not so good parts: - Several times housekeeping came into the room without knocking or when the do not disturb sign is on the door. - Cleanliness. Not everything is kept very clean and I didn't see the heavy-traffic areas (lifts, staircases, etc) being frequently cleaned. - No mask for staff. Probably not required but would have given extra reassurance to guests. - Swimming pools. Although there are many of them, they are spread all over and all are pretty small in size. The main family pool is actually quite small. - Lunch buffet is limited. If you order a la carte it means paying extra and not included in boarding. The hotel building is quite old, which is charming but also shows its age.
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Date of stay: July 2021
Voyager568500 wrote a review Sep 2019
3 contributions
Just returned from staying in Schalber. Instead of staying 5 days,as we planned in the beginning,we ended enjoying Schalber'hospitality for 2 weeks. Incredible place, incredible service made by wonderful, friendly and higly professional stuff. They really care about what you ask and need. Any of your question will be answered immediately. Attention to smallest details. They dont leave questions not answered. Even if you dont need more explanation they want to see you satisfaction. Absolutely wonderful people. Food is great. Quality and presentation are exeptional. Waitresses are caring, welcoming and hard working. Hard and honestly working goes to all Schalbers workers. Cleaning ladies are absolutely top -quiet, neat and nicely looking.(belonging to the reception). My daughter loved kids fun action area and Pavol who is doing a lot of activities with kids. Thank you Schalber for top hospitality, friendliness and all we could enjoy. We will be back!!!
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Date of stay: August 2019Trip type: Traveled with family
Universeling wrote a review Aug 2019
Switzerland17 contributions4 helpful votes
5 star service in an alpine setting. We loved our stay at the Schalber. Everything, food, architecture, decoration, staff, spa, etc was just great and worth every cent. The spa is really large, beautifully made, and the treatments very professional and relaxing. We also appreciated the extremely friendly and helpful attitude of the hotel staff, a real pleasure.
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Date of stay: August 2019
kurtsanidh wrote a review Apr 2019
Dully, Switzerland33 contributions31 helpful votes
Visited twice this year and hopefully not the last time!! Great service and hospitality, fantastic food and wonderful surroundings. The Spa is rated as one of the very best in Europe! Their is nothing to add ! As Tina Turner sang: You are simply the BEST!
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Date of stay: April 2019Trip type: Traveled as a couple
1 Helpful vote
r4ngo wrote a review Feb 2019
Shrewsbury, United Kingdom15 contributions7 helpful votes
Spent 6 nights at this hotel. Serfaus is a very beautiful village made more so by the amount of snow recently and the week we stayed was also perfect weather. The hotel feels like a home with lots of lounges and areas to sit and relax. The staff are very attentive and nothing is too much trouble. Nice touches like the waiter at breakfast remembering our drinks order and having it ready tab the table ask soon as he saw us arrive for breakfast. this along with many other things made our stay very enjoyable. The spa area was impressive and very clean, gym staff very helpful and brand new equipment , the massages were superb. The meals in the evening constantly impressed. Each plate was a picture and beautifully cooked and presented. We have eaten at a lot of Michelin starred restaurants and this is defiantly on a par with some. We have already decided we are going back next year same and probably each year after that. One of the best hotels / breaks we have had, and we have had our fair share...
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Date of stay: February 2019Trip type: Traveled as a couple
1 Helpful vote
MichaelS081063 wrote a review Mar 2018
Dubai14 contributions6 helpful votes
Probably one of the best alpine hotels in the Alps . Value for money. Not cheap but worth every cent! Excellent food. Friendly ambiance . Extensive wellness programs .complimentary high tea on afternoon . Am normally very critical but can’t find anything wrong about this place !!
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Date of stay: March 2018Trip type: Traveled solo
1 Helpful vote
Ronen K wrote a review Aug 2017
1 contribution3 helpful votes
If you are a fan of great food, superb service, multi optional spa and unbelievable atmosphere - this is one of the best hotels to be in the alps. Im having so much time every year in great hotels all over the world and definitely I will come back here!!! ❤️
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Date of stay: August 2017Trip type: Traveled on business
SteveZug wrote a review Aug 2017
Zurich, Switzerland482 contributions202 helpful votes
Schalber is for sure the best choice in Serfaus. It spots a huge compound with several pools (including separate ones for children and adults), a big outdoor infinity pool in summer, and several terraces where you can always find a quiet spot to relax. The service is wonderful and very attentive. We had an Alpensuite type 4, which has a separate living room, The carpet and the furniture are of rustic style, a renovation would definitely enhance the experience. Yet, the rooms are very clean, the mountain view wonderful, and the beds very comfy. In summer, Schalber offers four meals a day, all of which are very nice. Especially the dinner is very creative, and has reasonable portions of nice food which are not monstrous as in other areas of Austria. Serfaus is a good place for hiking, the lifts are included in the hotel price and a lot of them operate also in summer. What we did not like as much is that there are many tourists on the mountain, it takes a bit of time and effort to escape from the crowds. However, for families with children the infrastructure with plenty of playgrounds and artificial lakes right by the lifts is perfect.
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Date of stay: July 2017
Sleep Quality
Trip type: Traveled as a couple
Room Tip: South side, facing the mountain panorama.
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1 Helpful vote
$463 - $551 (Based on Average Rates for a Standard Room)
AustriaAustrian AlpsTirolSerfaus
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Frequently Asked Questions about Wellness-Residenz Schalber
Which popular attractions are close to Wellness-Residenz Schalber?
Nearby attractions include Serfaus-Fiss-Ladis (0.2 miles) and Peaks Alpine Bar (0.3 miles).
What are some of the property amenities at Wellness-Residenz Schalber?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Wellness-Residenz Schalber?
Top room amenities include a minibar, a flat screen TV, and a view of the mountains.
What food & drink options are available at Wellness-Residenz Schalber?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Wellness-Residenz Schalber?
Yes, free parking is available to guests.
What are some restaurants close to Wellness-Residenz Schalber?
Conveniently located restaurants include KOHLES KULIANRIUM Restaurant & Pizzeria, Praemontan, and Zum Wohl Tirol - Serfaus.
Are there opportunities to exercise at Wellness-Residenz Schalber?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Wellness-Residenz Schalber have airport transportation?
Yes, Wellness-Residenz Schalber offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Wellness-Residenz Schalber located near the city center?
Yes, it is 0.2 miles away from the center of Serfaus.
Are any cleaning services offered at Wellness-Residenz Schalber?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Wellness-Residenz Schalber?
The staff speaks multiple languages, including English, French, German, and Italian.