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Complex Katarino Hotel & SPA

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#2 of 10 Hotels in Razlog
Certificate of Excellence
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1 room 2 adults 0 children
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106 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Reviewed December 30, 2016

Truly amazing hotel , they surely have a few things that they need to polish but they sure as hell are working hard at it. Staff are so friendly , nice and really great to people. They will or at least try to go that extra mile to get you to feel comfortable. It's what a 4* hotel should be...

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Helpful?
Thank Yoan-Aleksandar S
Sofia, Bulgaria
Reviewed July 5, 2016

+ The staff is very friendly and polite. + The food is good enough for the money charged (our package included breakfasts and dinners). + Our room was very clean and with extra pillows. + The view was outstanding. - Bad soundproofing. There was a very loud family with kids next to us who kept us from sleeping, so we...

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Thank mistr3ss
Skopje, Republic of Macedonia
Reviewed May 29, 2016

Excellent hotel. The rooms are large and clean, the staff courteous. Spa is a great and very warm pool. The outside pool is a special delight, especially in winter. The food is varied and sufficient for 4 * hotel. Again would return there.

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1Thank Natasha M
Skopje, Republic of Macedonia
Reviewed May 16, 2016

Overall it is a great Hotel that was my family second stay in the Hotel and could not found anything wrong to write it in both our stays. Great SPA Center really clean, swimming pool outdoor and indoor all season is a great asset to this place, a litle difficult to locate could be better with couple of bigger signs...

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Thank Darko T
Sunny Devon
Reviewed April 13, 2016

It's still a good hotel, but looking a little tired in places. A while since I had seen CRT tellys in rooms! Apparently run (or owned) by a company that also operates a couple of Iberostar hotels at Sunny Beach. Food and drink are good, reasonable prices, and no problems with speed of service. Nice pool and spa area. Good...

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Thank mrchrisSunnyDevon
Reviewed March 5, 2016 via mobile

When going out of the room with my brother and a friend a member of the staff jumped on me and grabbed me on the neck and hand, leaving a scratch mark on my hand, blaming us for knocking on the door (which neither have we done, neither is that the way to react in the situation) when we later...

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2Thank Martin M
Ohrid, Republic of Macedonia
Reviewed February 27, 2016

Stayed for a second time in Kataraino spa, with my family. Gets better and better. Excellent hotel, friendly stuff. Great spa facilities, great and quiet diverse food. Very clean. Hotel management gifted a bottle of vine per room each day.

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1Thank Dragan_MK
Reviewed February 22, 2016 via mobile

Excellent hotel. I was visiting for the second time with my family and I love this place. The rooms are clean and warm, also the pools inside and outside the hotel. Very friendly stuff. The food is also excellent. I will come again with pleasure.

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Thank Biljana G
Sofia, Bulgaria
Reviewed February 17, 2016

PROS: The location of the hotel is great with amazing views of Pirin. The food at the restaurant is actually quite diverse and taste is very good. We had superbly cooked beef steaks for dinner and breakfast is excellent CONS: The service is very bad - at the pool bar for example. The hotel is quite old now with clear...

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Thank Yavor
Southend-on-Sea, United Kingdom
Reviewed February 16, 2016 via mobile

Stayed here for a week at the start of February. Lovely hotel!!! Although when you first enter the complex it's a bit worrying as you pass some run down buildings but don't be put off. The main reception is lovely and cosy and welcoming with an open fire. Staff all friendly and helpful, reasonably good at understanding English. We stayed...

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Thank travelsandy2015
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Complex Katarino Hotel & SPA

Address: Katarino locality, Razlog 2760, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Razlog
Price Range: $53 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Complex Katarino Hotel & SPA 4*
Number of rooms: 136
Also Known As:
Katarino Hotel Bansko
Katarino Spa Bansko
Hotel Style:
#1 Luxury Hotel in Razlog
#3 Family Hotel in Razlog
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Questions & Answers

Here's what travelers have asked, with answers from Complex Katarino Hotel & SPA staff and other travelers.
2 questions
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Questions? Get answers from Complex Katarino Hotel & SPA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“good view , nice atmosphere , outside of the city”
 of 5 bubbles yoanaleksandars, Dec 30, 2016 | Read review
“ask for a mountain view”
 of 5 bubbles Dragan_MK, Feb 27, 2016 | Read review
“The view is better than a room on a higher floor.”
 of 5 bubbles 206milenas, Jan 17, 2016 | Read review
“Accessibility on the ground floor (I haven't see other levels)”
 of 5 bubbles denicav2015, Apr 13, 2015 | Read review
“Request a room on 1st or 2nd floor. Ground floor is not really on the ground but bowling room, pool, spa and restaurants are under those bedrooms so they get quite noisy! If you want to relax don't go in the weekends of the high season!”
 of 5 bubbles almost_trip, Feb 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question