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7/31/2017 8/1/2017
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    Terra Complex

    Kulinoto 5, Pirin Resort, Razlog 2760, Bulgaria
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    7/31/2017 8/1/2017
    Traveler (89)
    Room & Suite (34)
    Dining (22)
    Kempinski Hotel Grand Arena
    839 reviews
    #2 of 95 hotels in Bansko
     
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    Overview
    • Excellent57%
    • Very good24%
    • Average11%
    • Poor3%
    • Terrible5%
    Travelers talk about
    “main building” (15 reviews)
    “golf course” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Kempinski Hotel Grand Arena
    839 reviews
    #2 of 95 hotels in Bansko
     
    Balkan Jewel Resort & Spa
    241 reviews
    #1 of 10 hotels in Razlog
     
    Hotel Complex Zara
    35 reviews
    #67 of 95 hotels in Bansko
     
    Saint George Palace
    275 reviews
    #4 of 95 hotels in Bansko
     
    Rooms
    Jul 31Aug 1
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (204)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 169 reviews

    Reviewed 6 days ago via mobile

    It's our second stay here and I must notice that it was a bit worse than the previous time. I mostly like the friendly polite staff. I don't like that the rooms are not air conditioned and there are no door nets to leave the...More

    Thank Dezzie D
    Reviewed May 4, 2017 via mobile

    Stayed here for one night property searching. Rooms have an amazing view overlooking the golf course and snow capped mountains. Indoor pool area and spa are great. Food in the evening was really nice. Breakfast in the morning was also good. For 60euros for one...More

    1  Thank joeldowland
    Response from Tania E, Manager at Terra ComplexResponded May 7, 2017

    Dear joeldowland, Thank you very much for sharing you opinion and experience regarding your stay at Terra Complex! We are delighted that you enjoyed your stay and that we were able to provide you with a memorable time. It will be a great pleasure for...More

    Reviewed May 2, 2017 via mobile

    The hotel has a very good location with breathtaking views of the mountains and the golf course. The food is very delicious, the rooms are clean and spacious, staff is polite. A great place to relax, you will visit the hotel again:)

    Thank NadyaR1
    Reviewed April 14, 2017

    We stayed at the hotel for two nights earlier this week and honestly we would never stay there again or recommend to a friend. I strongly urge foreigners to look for better places, even in other parts of the country as this is not what...More

    Thank krissa6
    Response from Tania E, Manager at Terra ComplexResponded April 16, 2017

    Dear krissa6, Thank you for taking the time to review your recent experience at Terra Complex. We appreciate the feedback and evaluation of our guests whether it is positive or constructive criticism, as it helps us and gives the opportunity to follow up on your...More

    Reviewed April 10, 2017

    Great location, friendly staff, very good price per value balance. Always enjoyed being there. You can improve SPA and fitness corner a bit, but your kids corner and lobby is great. Also do not ever loose any of the staff, they are very friendly and...More

    Thank vladimirov_vladi
    Kempinski Hotel Grand Arena
    839 reviews
    #2 of 95 hotels in Bansko
     
    Balkan Jewel Resort & Spa
    241 reviews
    #1 of 10 hotels in Razlog
     
    Hotel Complex Zara
    35 reviews
    #67 of 95 hotels in Bansko
     
    Saint George Palace
    275 reviews
    #4 of 95 hotels in Bansko
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Meeting Rooms
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Golf course
    Details
    • Price range
    • $33 - $124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Razlog
    • #2 Luxury Hotel in Razlog
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 204
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and TripOnline SA so you can book your Terra Complex reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Blagoevgrad Province >
    • Razlog
    Add Photo Photos
    Traveler (89)
    Room & Suite (34)
    Dining (22)
    Pool & Beach (7)
    Hotel & Grounds (63)
    Bathroom (6)
    Nearby
    Sponsored by:
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    .22 miles away
     
    Murite Club Hotel
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    .28 miles away
     
    Balkan Jewel Resort & Spa
    241 reviews
    .23 miles away
     
    Complex Katarino Hotel & SPA
    4 reviews
    2.18 miles away
     
    Nearby Restaurants
    Queens Pub
    54 reviews
    2.94 miles away
    Papi
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    3.30 miles away
    The Irish Harp
    420 reviews
    3.64 miles away
    Soffra
    10 reviews
    3.44 miles away
    Nearby Attractions
    Ski Bansko
    1,332 reviews
    3.88 miles away
    Pirin Street
    268 reviews
    4.03 miles away
    Bansko Ski Mania
    101 reviews
    3.94 miles away
    Method Snow School
    36 reviews
    3.94 miles away
    Ask a question
    Questions & Answers
    Kayleigh B
    March 3, 2017|
    Answer Show all 4 answers
    Response from AnnaMG14 | Reviewed this property |
    We either ate in the hotel or went into Bansko. I'm not aware of any restaurants within walking distance. Easy to get into Bansko though. Let me know if you have any further questions? x
    1
    Vote
    Amy B
    January 22, 2017|
    Answer
    Response from Sandra M | Reviewed this property |
    Hi Amy, All the facilities are placed in the main building (restaurants, lounge bar, spa, kids area), so if you want to go for breakfast, you'll have to go out in the snow first to come to the main building. The difference... More
    0
    Votes
    Natalie S
    January 13, 2017|
    Answer Show all 5 answers
    Response from Tania E | Property representative |
    Dear Natalie, here is our bus schedule: FROM APARTHOTEL „TERRA COMPLEX” TO THE GONDOLA LIFT 08:15 09:15 10:30 FROM THE GONDOLA LIFT TO APARTHOTEL „TERRA COMPLEX” 14:00 15:30 16:40 FROM „TERRA COMPLEX” TO... More
    1
    Vote
    Room Tips
    "If you still decide to stay here, choose the main building and definitely with a view to the golf course"
    Read review
    "Facing the Golf Course"
    Read review
    "Ask for Pirin House and facing the mountain. Beautiful views."
    Read review
    "Best views are rooms in the main building overlooking the golf course"
    Read review
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