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Grand Mercure Puka Park Resort

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Grand Mercure Puka Park Resort
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607 Reviews from our TripAdvisor Community

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Showing 562: English reviews
Brisbane, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A group of 5 of us stayed at Puka Park early Sept 2016. We used our Accor Vacation Club to book a 3 bedroom chalet. We were blown away by how nice our chalet was with it's fireplaces, large bath in the main bedroom, sweeping balconies, large hanging chairs on the deck and a large entertaining open space. When we... More 

Helpful?
Thank jenuq1
Auckland, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Enjoyed my midweek stay at the Puka Resort. Loved how secluded the resort is,enjoyed listening to the birds singing in the bush and the sound of the waves. The beach is a 5 min work away.Good sized rooms which were clean. Friendly staff and great food at the restaurant.The thing I loved best is how peaceful and calming the place... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank michaelka77
2 reviews
5 of 5 stars Reviewed 1 week ago

Grand Mecure Puka Park Resort is nestled in the hills overlooking Pauanui beach. Hidden by the bush chalet accommodation allows you to feel as if you are in the tree tops with the bird life all around. The chalets are well appointed and comfortable. Whilst it may be a bit of a climb to your chalet we were lucky that... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jerry C
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Jerry Thank you for choosing to stay at the Puka Park Resort, Grand Mercure. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. It’s great to hear you had a great experience with us and enjoyed the Coromandel area We hope to see you back again soon More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Puka Park resort as part of our three week holiday driving around New Zealand, the room and the service was excellent, and in an amazing location in the trees. Everything was exceptionally well presented and clean, and the staff very friendly and helpful Only slight downside is that I found the evening food menu a little... More 

Helpful?
Thank Vicky W
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Vicky Thank you for taking the time to write a review of Puka Park Resort, Grand Mercure. We are so lucky to be in such a special location and we love sharing it with our guests! We recognise that our menu is limited side but we have a great specials menus each day and we aim to change the... More 

Brisbane, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

A beautifully secluded location with an amazing range of facilities. The food is amazing if a little expensive. International night brings the locals from town and a great atmosphere to be had. The rooms are stand alone houses tucked away in the forest and with modern furnishings and facilities we stayed in the five bed option and have everything including... More 

Helpful?
Thank Chris T
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Chris We are thrilled you had a great stay with us at Puka Park Resort, Grand Mercure. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. the "Discover Monday” international buffet is a real hit with in house guests and locals and i'm please you enjoyed it too We hope to... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my second time visiting this hotel and I was not disappointed! We stayed in an apartment with a little walk up the hill. This is truly paradise amongst nature :) I feel so at peace and happy being here I can't wait to come back :) Only wish we were told Monday is al la carte so we... More 

Helpful?
Thank Sip R
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Sip We love reading great reviews like this... this is all the encouragement the teams needs to keep making special holiday experiences for people. We cant wait to welcome you back to the resort again More 

Australia
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 12, 2016

Firstly I must say we stayed in Vacation club apartment chalet 50 a big 3 bedroom 2 level apartment so may vary slightly from normal rooms at the resort.Master suite was amazing with fireplace free standing bath and twin rain showers .Beautiful rainforest outlook.Some have distant view of sea.Each chalet is very private.. Great facilities - tennis court spa sauna... More 

Helpful?
Thank tessalee
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi tessalee Thank you for your review of our resort and the Royal Puka suite. We are thrilled you had a great stay and managed to enjoy all that we have to offer. The Appelles toiletries are a sensational product and we are lucky to be able to offer our guests. We hope to see you back again soon in... More 

Cambridge
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 7, 2016

This resort is built on the side of a very steep hill, and you need to park your car at the bottom. We requested a lower unit which they accommodated with no problems. Staff are very happy to transport you up and down the hill at any time in their shuttle The Chalet we were in had a spacious room... More 

Helpful?
Thank CambridgeAnnette
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Dear CambridgeAnnette What a fantastic review! It really sounds like you had a great stay with us and enjoyed many of the hidden little features of our beautiful resort. We hope to see you again soon Bradley More 

New York City, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed August 1, 2016

So amazing, i will say the trip up to our room may seem like a trek, but it is so secluded and beautiful, we were able to go down to the beach and watch the stars at night but watch out for the Kiwis!

Helpful?
Thank jenniferhernandez2
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi jenniferhernandez2 I love reading and responding to 5 star reviews! Its hard to believe we have 48 chalets here when you can cant even see your neighbor from your balcony. No need to worry about the kiwis in the bush....we are friendly bunch Thanks for staying and we cant wait to see you again More 

Nambour, Australia
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 30, 2016 via mobile

We stayed in a 1-bedroom chalet for one week during the quieter winter season. We concur with other reviewers that it is a steep walk up to units that are located on the uppermost side of the resort, and this could be even more challenging in wet weather. However, the staff are very happy to provide transport with an electric... More 

Helpful?
Thank nambourlady
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Nambour Lady Thank you so much for your astute comments. We take great pleasure in receiving fair and balanced reviews. I'm sure TripAdvisor readers will find this review helpful in the future although i must say i was a little surprised to read your comments about the restaurant. I note that you continued to dine with us on may... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Puka Park Resort is located at Pauanui Beach on the Coromandel Peninsula, 2 hours drive south east of Auckland. This luxurious, secluded hideaway features 48 chalets set in 10 hectares of native bushland, an award winning restaurant, guest lounge and sun decks with views overlooking Pauanui and the Pacific Ocean. Facilities include a tennis court, swimming pool and the nearby beach has 3km of golden sand and renowned for surfing. There are many bush tracks to explore and array of activities in the Coromandel region. A ferry service operates to nearby Tairua, home to cafes and art galleries. ... more   less 

Additional Information about Grand Mercure Puka Park Resort

Address: Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Location: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Pauanui
Price Range: $158 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Puka Park Resort 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
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