We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Grand Mercure Puka Park Resort

Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Mercure Puka Park Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

601 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 556: English reviews
Australia
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly I must say we stayed in Vacation club apartment chalet 50 a big 3 bedroom 2 level apartment so may vary slightly from normal rooms at the resort.Master suite was amazing with fireplace free standing bath and twin rain showers .Beautiful rainforest outlook.Some have distant view of sea.Each chalet is very private.. Great facilities - tennis court spa sauna... More 

Helpful?
Thank tessalee
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi tessalee Thank you for your review of our resort and the Royal Puka suite. We are thrilled you had a great stay and managed to enjoy all that we have to offer. The Appelles toiletries are a sensational product and we are lucky to be able to offer our guests. We hope to see you back again soon in... More 

Cambridge
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This resort is built on the side of a very steep hill, and you need to park your car at the bottom. We requested a lower unit which they accommodated with no problems. Staff are very happy to transport you up and down the hill at any time in their shuttle The Chalet we were in had a spacious room... More 

Helpful?
Thank CambridgeAnnette
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Dear CambridgeAnnette What a fantastic review! It really sounds like you had a great stay with us and enjoyed many of the hidden little features of our beautiful resort. We hope to see you again soon Bradley More 

New York City, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

So amazing, i will say the trip up to our room may seem like a trek, but it is so secluded and beautiful, we were able to go down to the beach and watch the stars at night but watch out for the Kiwis!

Helpful?
Thank jenniferhernandez2
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi jenniferhernandez2 I love reading and responding to 5 star reviews! Its hard to believe we have 48 chalets here when you can cant even see your neighbor from your balcony. No need to worry about the kiwis in the bush....we are friendly bunch Thanks for staying and we cant wait to see you again More 

Nambour, Australia
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in a 1-bedroom chalet for one week during the quieter winter season. We concur with other reviewers that it is a steep walk up to units that are located on the uppermost side of the resort, and this could be even more challenging in wet weather. However, the staff are very happy to provide transport with an electric... More 

Helpful?
Thank nambourlady
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Nambour Lady Thank you so much for your astute comments. We take great pleasure in receiving fair and balanced reviews. I'm sure TripAdvisor readers will find this review helpful in the future although i must say i was a little surprised to read your comments about the restaurant. I note that you continued to dine with us on may... More 

Auckland New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I chose Puka Rark Resort for a short mid winter break. The location and distance from Akld was perfect for a two night stay and the service was excellent. Our room was ready on our arrival at 1pm and after a leisurely lunch followed by a walk along Pauanui beach, we settled on the comfortable leather couches... More 

Helpful?
Thank babyboomer2ndOE
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi babyboomer2ndOE It sounds like you had the perfect weekend away. We are absolutely thrilled you were able to have such a amazing time at Puka Park. It really sounds like you got to experience some of the little treasures in the resort.... The crackling fire, happy hour, walks on the beach and Miha restaurant You are welcome back anytime... More 

Brisbane, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Our chalet was awesome, very romantic, secluded and cosy. Staff were friendly and we enjoyed happy hour and dinner every night. Food and service was excellent. Fantastic resort in a picture perfect little beachside town. Free wifi in main reception building.

Helpful?
Thank Leisa M
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Leisa Thank you for posting such a positive review. There is no question that we are in an ideal location to explore the beautiful Coromandel peninsula for day excursions and coming back to the friendly team and secluded chalets in Puka Park at night really tops off what can be a great mini holiday Come back again soon More 

Sydney, Australia
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This resort is a lovely place to have a relaxing private weekend getaway. The room is modern and clean. Bathroom is spotless and has underfloor heating, which we truly enjoyed! It was a big plus especially during a winter visit. The decor is tasteful and amenities are in great condition. Our chalet is up on a small hill surrounded by... More 

Helpful?
Thank Silvs777
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Silvs777 This is a fair and balanced review and i thank you for your astute comments. You have mentioned many of the things that make Puka park so special in your comments. the amazing native bush surroundings, Miha restaurant, the crackling fire place etc We hope to see you return again soon for another well earned break! More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Puka Park was the first stop on our North Island Adventure, we arrived as the sun was setting. We were driven from the car park to our room by golf cart, the room was comfortable and welcoming. Before dining at their restaurant my boyfriend and I decided to enjoy a drink by the fire, which was a pleasant experience. However,... More 

Helpful?
Thank Sarah-Jane R
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Sarah-Jane R Thank you for taking the time to write a review of Puka Park Resort, Grand Mercure. I am very sorry you had not been made aware of the “Discover Monday” international buffet and I’m disappointed you didn’t enjoy the event the same way the many other guests did on this occasion. The spicy Portuguese chicken was authentic... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

My wife and I decided to take a short break and chose to spend 3 days at Puka Park. This is the fourth time we have stayed and did feel it was looking a little tired on our last visit so we were looking forward to seeing what changes had been made since our last visit. The answer was massive... More 

Helpful?
1 Thank Mike W
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Mike What a fantastic review... we are completely humbled by your comments. Feedback such as yours provides all the motivation we need to continue to strive ahead for our customers. All the best and see you again soon Mike Bradley Conder More 

Auckland
Level Contributor
135 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 1, 2016

The resort is approx 2 hrs from Auckland and a good hideaway spot if you are wanting to relax for a short break. The rooms have been recently done and are situated in a forest like surrounding, the staff are excellent and food is pretty reasonable from a quality perspective (coffee could be better). Terrain is pretty hilly but you... More 

Helpful?
Thank Punit M
bradleyconder, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Punit Thank you so much for the great review. We love the dense native bush surrounding too... We hope you had a great break and come back to visit again soon Thank you for the feedback on the coffee and rest assured we are working on improving our coffee as i write this! stay tuned... Bradley Conder More 

Questions? Get answers from hotel staff and past guests. Ask a question

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (118)
Viewed
Hotel & Grounds (15)
Viewed
View from Room (5)
Viewed
Dining (12)
Viewed
Room/Suite (22)
Viewed
Pool/Beach Area (8)
Viewed
Bathroom (1)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (9)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pauanui
16.5 mi away
Beachside Resort Whitianga
Beachside Resort Whitianga
#1 of 18 in Whitianga
4.5 of 5 stars 411 reviews
1.8 mi away
Tairua Shores Motel
Tairua Shores Motel
#1 of 6 in Tairua
4.5 of 5 stars 128 reviews
17.7 mi away
Beachfront Resort
Beachfront Resort
#3 of 18 in Whitianga
4.5 of 5 stars 283 reviews
Show Prices
Show Prices
Show Prices
13.7 mi away
Tatahi Lodge Motel
Tatahi Lodge Motel
#1 of 1 in Hahei
4.5 of 5 stars 313 reviews
20.7 mi away
Te Mata Lodge
Te Mata Lodge
#1 of 7 in Thames
4.5 of 5 stars 167 reviews
0.7 mi away
Pauanui Pines Motor Lodge
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Puka Park Resort is located at Pauanui Beach on the Coromandel Peninsula, 2 hours drive south east of Auckland. This luxurious, secluded hideaway features 48 chalets set in 10 hectares of native bushland, an award winning restaurant, guest lounge and sun decks with views overlooking Pauanui and the Pacific Ocean. Facilities include a tennis court, swimming pool and the nearby beach has 3km of golden sand and renowned for surfing. There are many bush tracks to explore and array of activities in the Coromandel region. A ferry service operates to nearby Tairua, home to cafes and art galleries. ... more   less 

Additional Information about Grand Mercure Puka Park Resort

Address: Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Location: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Pauanui
Price Range: $127 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Puka Park Resort 4.5*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hotwire, ACCOR, Odigeo, Travelocity, Agoda and HotelTravel.com so you can book your Grand Mercure Puka Park Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay