We stayed for 10 nights on our honeymoon and this place is absolute paradise. The staff are faultless and a credit to the island and the brand. The food is delicious and a good selection of high quality produce. Would like to see a little more local cuisine if anything to comment on. Very romantic couples type of place but definitely on the pricey end (increase whatever budget you think you need).
We love this resort. Everything is perfection from arrival to leaving. The water and beach on their private island is stunning. We spend our days by the beach looking for the best conch shells. The gardens on property are stunning as well and I recommend grabbing a bike and riding to see the banana trees. We love the staff. Gaga and the bar team are friendly and very attentive. They make the best drinks. The beach staff is the best beach staff we have ever experienced. They help with chairs, food, and drink orders, but are just so friendly and attentive. We recognized a lot of the staff from the previous year, and it was special that they remembered us as well. So it was great to see so many returning faces. We just love that about this place. We love the food with so many choices and we find the rooms to be peaceful and relaxing. The breakfast team at Lotus does an awesome job and my personal favorites are the coconut waffle, eggs benedict, or the acai bowl. So good! The spa is fantastic and facilities are beautiful. We have been twice now and look forward to returning in the future.…
Not worth the money. Spend more and go to amanyara. Rooms are old, food is over priced and small portions and quality isn’t great but more frustrating than anything else is the service. The pool and spa attendants are great. It’s the restaurant. I feel bad because it just really seems like the severs hate their jobs and don’t want to be there. They barely say hello to you, they always look upset, they forget things like water or asking for your drink order or portions of your order. Maybe we are spoiled in the US but I’ve never seen a less friendly or attentive wait staff.
Came here for our Babymoon expecting a luxury experience. Picked this over other beautiful locations and regret it. Huge waste! Food- The food was horrible and grossly overpriced. They don’t use any local ingredients and all of their dishes are tasteless/ moldy. My husband and I both got sick. A plain salad is $38 without any avocado etc.. to add chicken $30. I would rather eat airplane food. The snacks and drinks ( yes coke etc) we’re expired in our room! How is this even possible? You have no option but to eat at their property for breakfast, lunch, and dinner. Some nights we didn’t eat at all. Staff- Poorly trained to put it simply. Not luxury at all. Property- the beach is the only nice part. The rooms are average at best! Would have thought I was staying at a Marriott. Our shower had mold and the grate was broken and cut me. $1600 a night? Haha. Not to mention, the bath robes and linens are all dirty and smell. We didn’t sleep well all week. Most hotels in NY have frette sheets or robes…. Pillow tops? No. Overall, this was hands down the worst trip of our life. We would have rather stayed home or gone to Europe with the amount of $ we wasted on trash food and service. I can’t stress enough how horrible everything was. If you have the chance.. stay at Aman.…
First off, the beach and private location is wonderful. The water and long stretch of beach is absolutely stunning. If money is of no concern, stay in a private beach front villa and you will receive the appropriate service and attention. You’ll be happy. If this is a trip of a lifetime or once in a 10 year type of experience, keep reading…. Our total stay for 3 nights was well over $6.5K (including food and drinks). We stayed in a garden view room. The shower had dirt/mildew on the floor. The toilet paper holder kept falling off the wall. Bathrooms desperately need updating. Chocolate covered strawberries were provided upon arrival, which is lovely, except they were in a closed box that wasn’t pointed out or ever opened. We didn’t notice them until we started to smell the mold and opened the box 3 days later. Their concession was to offer chocolate covered strawberries as we were walking out the door… Not quite the same at that point. Our travel agent told them it was our 20th anniversary. There was no mention of it here, except “happy anniversary” when we arrived. Maybe silly of me, but thought they might help us celebrate with something special. (Mexico resorts always do btw). Breakfast was sub par. Staff at the beach was very friendly, but dinner staff at The Terrace was rude. 1 of the 3 dinners was wonderful. The other 2 were average… well, below average considering we paid over $300 for each. My husband doesn’t drink wine, so I always buy by the glass. There are 3 choices for white wine by the glass for the entire resort. I kind of liked one of them but at $20/glass, I’d prefer to thoroughly enjoy. Again, if this is a typical trip you take often, you’ll be fine. If this is something you really want to be special, look elsewhere. We stayed at Grace Bay Club for 3 nights before this. Not private like Parrot Cay, but great restaurants and very personalized service… for what it’s worth.…
You cannot find a more peaceful, relaxing location in the Caribbean. From the boat taxi to the private Key to the most beautiful resort and beach! Long beach walks, beautiful sunsets. And truly the best service! We cannot wait to return!
So, this was our first stay in T&C. We are English people living in France/Monaco. Arrived late at night with one other couple who became great friends. Our reception on arrival was great and Shirley was great though-out. This resort to be clear is for relaxation and was very relaxing for us. The staff were wonderful. Food quality pretty good but we are European. Beautiful vistas and very private which we appreciated. A place to relax
We spent 5 nights in a one bedroom beach house at Parrot Cay resort. We arrived at the airport where we were met by our driver to take us to the boat that would take us to the resort. The driver of the SUV had no air conditioning in his vehicle. The transportation was arranged by the hotel for 198.00 per person. We then were taken to the dock and boarded a large old diesel boat that was very smelly and took about 1/2 hour. Then we had a 3 mile trek on an old golf cart to get to our room. The room was fine but very old and not up to date with the price we were paying. $4000.00 a night before taxes and fees. We have stayed in beach resorts all over the world and do not mind paying the price for luxury. This room was so not LUXURY! We ended up calling it the shack on the beach. We were told there were 3 restaurants on property but nobody bothered to tell us that only one would be open each night. My husband has food allergies so I had called the resort weeks before to make sure they could accomodate him. The food was not good and the choices were very diffcult for him to eat. He ended up ordering from the children's room service menu most nights. The help is fine but not very friendly and nobody except Shirley the Assistant General Manage bothered to try and help us. Also the food prices were very expensive. Again we wouldn't mind paying if the food was good. We were stuck on property because to go anywhere you have to charter a boat to get back to town. We knew this ahead of time but were not concerned because they told us 3 restaurants were available.I enjoy working out in a great gym but the gym there was filthy dirty. Good equipment but the floor and machines were dirty. I was in there one day and then I could not bring myself to go back again. One day I complained to someone on property and he said he would call the spa but nobody ever responded. All in all a beautiful piece of property that needs a major redo.…
Location could not be improved upon - the beach and pool area is breathtaking and the layout was optimal. The food was outstanding and the cocktails were made with true craftsmanship - we were very impressed! The staff was attentive and friendly, and they were all a joy to chat with and get to know. The only hiccup we had was around turn-down service and room cleaning, which came at odd hours if at all. When cleaning was completed, the room was great. I would call that a minor hiccup considering how great everything else was. Outstanding ambience, scenery, and overall experience! We look forward to returning some day soon!
From the moment we stepped out of customs our trip to Como Parrot Cay was idyllic. The gentleman that greeted/escorted us to the private car was delightful. The boat house where we waited for our private boat trip to the island was beautifully decorated and stocked with champagne, beer, snacks and tea. Highlights of our trip included a spectacular visit to the Shambala Spa - don't miss this, days by the pool sipping cocktails, sunset beach walks and shelling. The property was quiet, very well kept and every one of our needs was met. The food was delicious (a bit expensive but to be expected given that we were on a private island), the drink menus were extensive as were the healthy options. It was wonderful to leave a vacation and not feel like we over ate! We did not get a chance to do any excursions or explore the island because we enjoyed the pool and the beach so much. We definitely plan to do those next time as the small dock where the excursions depart from is just beautiful!! We only saw it as we were departing but wish we had spent more time there paddle boarding, etc. We met other wonderful guests who we plan to stay in touch with. Thank you for an amazing way to celebrate our 10th anniversary - we will most certainly be back!…
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