COMO Parrot Cay, Turks and Caicos
TKCA 1ZZ Parrot Cay
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What you can expect during your stay
- Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.0
2022 Travelers' Choice Best of the Best
GreenLeaders Silver level
Parrot Cay by COMO in the Turks and Caicos is the northern Caribbean’s preeminent private island. It combines nature—1000 unspoilt acres, a mile-long powdered beach—with relaxed luxury and the multi-award-winning COMO Shambhala Retreat, which offers a range of holistic, Asian-inspired therapies as well as yoga and Pilates with world-class tuition. Accommodation, comprising whitewash interiors with chic teak finishing, includes beachside houses and villas. The island also features private residences, offering absolute privacy away from the main resort. The island’s two restaurants serve gourmet and easy dining as well as healthy COMO Shambhala Cuisine. Watersports, diving and island adventures complete the Parrot Cay experience.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Bicycles available
Diving
Tennis court
Fishing
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Location
Full view
Contact
TKCA 1ZZ Parrot Cay
Getting there
Rental CarsSee all Parrot Cay rental cars
1140Reviews41Q+A100Room tips
Reviews
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We stayed for 10 nights on our honeymoon and this place is absolute paradise. The staff are faultless and a credit to the island and the brand. The food is delicious and a good selection of high quality produce. Would like to see a little more local cuisine if anything to comment on. Very romantic couples type of place but definitely on the pricey end (increase whatever budget you think you need).
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded 3 weeks ago
Dear Alex B, Thank you for sharing your travel experience at COMO Parrot Cay with other Trip Advisor users. We are delighted that you had a pleasant experience at COMO Parrot Cay. Your feedback on services & food preparation by our team is a testament to our wonderful team who do go out of their way to give our guests the ultimate experience. Your feedback serves as a source of inspiration for us to achieve higher standards of excellence. Once again thank you for taking the time to give us a rave review and for spending your time at COMO Parrot Cay. We look forward to welcoming you back.
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We love this resort. Everything is perfection from arrival to leaving. The water and beach on their private island is stunning. We spend our days by the beach looking for the best conch shells. The gardens on property are stunning as well and I recommend grabbing a bike and riding to see the banana trees. We love the staff. Gaga and the bar team are friendly and very attentive. They make the best drinks. The beach staff is the best beach staff we have ever experienced. They help with chairs, food, and drink orders, but are just so friendly and attentive. We recognized a lot of the staff from the previous year, and it was special that they remembered us as well. So it was great to see so many returning faces. We just love that about this place. We love the food with so many choices and we find the rooms to be peaceful and relaxing. The breakfast team at Lotus does an awesome job and my personal favorites are the coconut waffle, eggs benedict, or the acai bowl. So good! The spa is fantastic and facilities are beautiful. We have been twice now and look forward to returning in the future.…
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: We stay in the garden rooms and love it.
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Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded 3 weeks ago
Dear Daydream632933, Thank you for sharing your travel experience at COMO Parrot Cay with other Trip Advisor users. We are delighted that you had a pleasant experience at COMO Parrot Cay. You have so perfectly described our resort and services. Your expressive review of our services is a testament to our wonderful team who do go out of their way to give our guests the ultimate experience. We have communicated your lovely note to Gaga and the rest of the team and I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence. Once again thank you for taking the time to give us a rave review and for spending your time at COMO Parrot Cay. We look forward to welcoming you back.
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Not worth the money. Spend more and go to amanyara. Rooms are old, food is over priced and small portions and quality isn’t great but more frustrating than anything else is the service. The pool and spa attendants are great. It’s the restaurant. I feel bad because it just really seems like the severs hate their jobs and don’t want to be there. They barely say hello to you, they always look upset, they forget things like water or asking for your drink order or portions of your order. Maybe we are spoiled in the US but I’ve never seen a less friendly or attentive wait staff.
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded 3 weeks ago
Dear Layla A, On behalf of all COMO Parrot Cay team, I would like to thank you for spending your holiday in Turks and Caicos. We appreciate your constructive feedback on various aspects of your stay. We will be using the feedback provided as a guide to making improvements to ensure we offer an exceptional experience for our guests. We hope we will have another opportunity to welcome you back on your next visit to Turks and Caicos for a true COMO experience.
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Came here for our Babymoon expecting a luxury experience. Picked this over other beautiful locations and regret it. Huge waste! Food- The food was horrible and grossly overpriced. They don’t use any local ingredients and all of their dishes are tasteless/ moldy. My husband and I both got sick. A plain salad is $38 without any avocado etc.. to add chicken $30. I would rather eat airplane food. The snacks and drinks ( yes coke etc) we’re expired in our room! How is this even possible? You have no option but to eat at their property for breakfast, lunch, and dinner. Some nights we didn’t eat at all. Staff- Poorly trained to put it simply. Not luxury at all. Property- the beach is the only nice part. The rooms are average at best! Would have thought I was staying at a Marriott. Our shower had mold and the grate was broken and cut me. $1600 a night? Haha. Not to mention, the bath robes and linens are all dirty and smell. We didn’t sleep well all week. Most hotels in NY have frette sheets or robes…. Pillow tops? No. Overall, this was hands down the worst trip of our life. We would have rather stayed home or gone to Europe with the amount of $ we wasted on trash food and service. I can’t stress enough how horrible everything was. If you have the chance.. stay at Aman.…
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Date of stay: May 2022Trip type: Traveled
3 Helpful votes
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded May 14, 2022
Dear elysew231, We are saddened to read that we did not meet your expectations during your recent stay with us. I sincerely appreciate your honest feedback on various aspects of the resort's operation and rest assured it will be addressed internally. Your feedback will serve as a source of inspiration for us to achieve higher standards of excellence. We hope we will have another opportunity to welcome you back on your next visit to Turks and Caicos for a true COMO experience.
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First off, the beach and private location is wonderful. The water and long stretch of beach is absolutely stunning. If money is of no concern, stay in a private beach front villa and you will receive the appropriate service and attention. You’ll be happy. If this is a trip of a lifetime or once in a 10 year type of experience, keep reading…. Our total stay for 3 nights was well over $6.5K (including food and drinks). We stayed in a garden view room. The shower had dirt/mildew on the floor. The toilet paper holder kept falling off the wall. Bathrooms desperately need updating. Chocolate covered strawberries were provided upon arrival, which is lovely, except they were in a closed box that wasn’t pointed out or ever opened. We didn’t notice them until we started to smell the mold and opened the box 3 days later. Their concession was to offer chocolate covered strawberries as we were walking out the door… Not quite the same at that point. Our travel agent told them it was our 20th anniversary. There was no mention of it here, except “happy anniversary” when we arrived. Maybe silly of me, but thought they might help us celebrate with something special. (Mexico resorts always do btw). Breakfast was sub par. Staff at the beach was very friendly, but dinner staff at The Terrace was rude. 1 of the 3 dinners was wonderful. The other 2 were average… well, below average considering we paid over $300 for each. My husband doesn’t drink wine, so I always buy by the glass. There are 3 choices for white wine by the glass for the entire resort. I kind of liked one of them but at $20/glass, I’d prefer to thoroughly enjoy. Again, if this is a typical trip you take often, you’ll be fine. If this is something you really want to be special, look elsewhere. We stayed at Grace Bay Club for 3 nights before this. Not private like Parrot Cay, but great restaurants and very personalized service… for what it’s worth.…
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Date of stay: April 2022Trip type: Traveled
2 Helpful votes
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded Apr 30, 2022
Dear PreQ0507, Thank you for sharing your travel experience at COMO Parrot Cay with other Trip Advisor users. We are saddened to read that we did not meet your expectations during your recent stay with us. I sincerely appreciate your honest feedback on various aspects of the resort's operation and rest assured it will be addressed internally. Your feedback will serve as a source of inspiration for us to achieve higher standards of excellence. We hope we will have another opportunity to welcome you back on your next visit to Turks and Caicos for a true COMO experience.
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You cannot find a more peaceful, relaxing location in the Caribbean. From the boat taxi to the private Key to the most beautiful resort and beach! Long beach walks, beautiful sunsets. And truly the best service! We cannot wait to return!
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded Apr 16, 2022
Dear Jurigafun, Thank you for sharing your travel experience at COMO Parrot Cay with other Trip Advisor users. We are delighted that you had a pleasant experience at COMO Parrot Cay. You have so perfectly described our resort and services. Your expressive review of our services is a testament to our wonderful team who do go out of their way to give our guests the ultimate experience. We have communicated your lovely note to the team I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence. Once again thank you for spending your time at COMO Parrot Cay we look forward to welcoming you back.
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So, this was our first stay in T&C. We are English people living in France/Monaco. Arrived late at night with one other couple who became great friends. Our reception on arrival was great and Shirley was great though-out. This resort to be clear is for relaxation and was very relaxing for us. The staff were wonderful. Food quality pretty good but we are European. Beautiful vistas and very private which we appreciated. A place to relax
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded Apr 14, 2022
Dear 575stephenh, Thank you for taking the time to complete our online survey post your stay in Nov/Dec at COMO Parrot Cay. We are delighted that you had a pleasant experience at COMO Parrot Cay and thank you for your rating and wonderful feedback. We have communicated your lovely note to Shirley and I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence. Once again thank you for spending your time at COMO Parrot Cay and we look forward to welcoming you back, your home away from home for another memorable holiday.
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We spent 5 nights in a one bedroom beach house at Parrot Cay resort. We arrived at the airport where we were met by our driver to take us to the boat that would take us to the resort. The driver of the SUV had no air conditioning in his vehicle. The transportation was arranged by the hotel for 198.00 per person. We then were taken to the dock and boarded a large old diesel boat that was very smelly and took about 1/2 hour. Then we had a 3 mile trek on an old golf cart to get to our room. The room was fine but very old and not up to date with the price we were paying. $4000.00 a night before taxes and fees. We have stayed in beach resorts all over the world and do not mind paying the price for luxury. This room was so not LUXURY! We ended up calling it the shack on the beach. We were told there were 3 restaurants on property but nobody bothered to tell us that only one would be open each night. My husband has food allergies so I had called the resort weeks before to make sure they could accomodate him. The food was not good and the choices were very diffcult for him to eat. He ended up ordering from the children's room service menu most nights. The help is fine but not very friendly and nobody except Shirley the Assistant General Manage bothered to try and help us. Also the food prices were very expensive. Again we wouldn't mind paying if the food was good. We were stuck on property because to go anywhere you have to charter a boat to get back to town. We knew this ahead of time but were not concerned because they told us 3 restaurants were available.I enjoy working out in a great gym but the gym there was filthy dirty. Good equipment but the floor and machines were dirty. I was in there one day and then I could not bring myself to go back again. One day I complained to someone on property and he said he would call the spa but nobody ever responded. All in all a beautiful piece of property that needs a major redo.…
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: Does not look like any of the rooms were updated.
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1 Helpful vote
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded Apr 14, 2022
Dear Slschorsch, Greetings from COMO Parrot Cay. Thank you for taking the time to complete our online survey post your recent stay at COMO Parrot Cay. We appreciate your rating and valuable constructive feedback on various aspects of your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have shared the positive feedback with Shirley and I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence. We hope to have a chance of welcoming you back to our island paradise to experience the true COMO Hospitality.
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Location could not be improved upon - the beach and pool area is breathtaking and the layout was optimal. The food was outstanding and the cocktails were made with true craftsmanship - we were very impressed! The staff was attentive and friendly, and they were all a joy to chat with and get to know. The only hiccup we had was around turn-down service and room cleaning, which came at odd hours if at all. When cleaning was completed, the room was great. I would call that a minor hiccup considering how great everything else was. Outstanding ambience, scenery, and overall experience! We look forward to returning some day soon!
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Date of stay: April 2022
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded Apr 12, 2022
Dear Experience587639, Thank you for taking the time to share your travel experience at COMO Parrot Cay with other Trip Advisor readers. We are delighted that you had a pleasant experience with us. Your review of our services is a testament to our wonderful team who do go out of their way to give our guests the ultimate experience. We appreciate your constructive feedback on our turndown service which will serve as a reference to train our team. Once again thank you for spending your time at COMO Parrot Cay and we look forward to welcoming you back, your home away from home for another memorable holiday.
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From the moment we stepped out of customs our trip to Como Parrot Cay was idyllic. The gentleman that greeted/escorted us to the private car was delightful. The boat house where we waited for our private boat trip to the island was beautifully decorated and stocked with champagne, beer, snacks and tea. Highlights of our trip included a spectacular visit to the Shambala Spa - don't miss this, days by the pool sipping cocktails, sunset beach walks and shelling. The property was quiet, very well kept and every one of our needs was met. The food was delicious (a bit expensive but to be expected given that we were on a private island), the drink menus were extensive as were the healthy options. It was wonderful to leave a vacation and not feel like we over ate! We did not get a chance to do any excursions or explore the island because we enjoyed the pool and the beach so much. We definitely plan to do those next time as the small dock where the excursions depart from is just beautiful!! We only saw it as we were departing but wish we had spent more time there paddle boarding, etc. We met other wonderful guests who we plan to stay in touch with. Thank you for an amazing way to celebrate our 10th anniversary - we will most certainly be back!…
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Date of stay: February 2022
Value
Location
Service
1 Helpful vote
Helpful
Response from Hotel Manager COMO Parrot Cay, Owner at COMO Parrot Cay, Turks and Caicos
Responded Mar 4, 2022
Dear amyburke1, Thank you for taking the time to share your travel experience at COMO Parrot Cay with other Trip Advisor readers. We are delighted that you had a pleasant experience with us. Your expressive review of our services is a testament to our wonderful team who do go out of their way to give our guests the ultimate experience. Once again thank you for spending your time at COMO Parrot Cay and we look forward to welcoming you back, your home away from home for another memorable holiday.
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PRICE RANGE
$1,316 - $1,609 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parrot cay providenciales, parrot cay turks caicos
LOCATION
CaribbeanTurks and CaicosParrot Cay
NUMBER OF ROOMS
74
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Claim Your Listing Frequently Asked Questions about COMO Parrot Cay, Turks and Caicos
Which popular attractions are close to COMO Parrot Cay, Turks and Caicos?
Nearby attractions include Three Marys Cays (2.8 miles) and Pumpkin Bluff Beach (4.4 miles).
What are some of the property amenities at COMO Parrot Cay, Turks and Caicos?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at COMO Parrot Cay, Turks and Caicos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at COMO Parrot Cay, Turks and Caicos?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Are there opportunities to exercise at COMO Parrot Cay, Turks and Caicos?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does COMO Parrot Cay, Turks and Caicos have airport transportation?
Yes, COMO Parrot Cay, Turks and Caicos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at COMO Parrot Cay, Turks and Caicos?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at COMO Parrot Cay, Turks and Caicos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does COMO Parrot Cay, Turks and Caicos have any great views?
Yes, guests often enjoy the ocean view available here.
Is COMO Parrot Cay, Turks and Caicos accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.