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Monte Mar Palace Hotel

Sitio Do Montado, Ponta Delgada, Madeira 9240-104 Portugal
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Free cancellation until 12/29/21
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Traveler (541)
Room & Suite (222)
Pool & Beach (114)



Finding an ideal quiet hotel in Ponta Delgada does not have to be difficult. Welcome to Monte Mar Palace Hotel, a nice option for travelers like you.

The hotel features room service, and you can stay connected during your stay as Monte Mar Palace Hotel offers guests free internet access. Plus, Monte Mar Palace Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

During your visit, be sure to check out Church of the Good Lord Jesus (0.7 mi), which is a popular attraction within walking distance of the hotel.

Monte Mar Palace Hotel looks forward to welcoming you on your visit to Ponta Delgada.

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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Airport transportation
Conference facilities
Hot tub
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Breakfast buffet
Poolside bar
Shuttle bus service
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
687Reviews51Q+A83Room tips
Traveler rating
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Popular mentions
Dave M wrote a review Oct 1
2 contributions
Whilst no doubting the hotel is located in a very picturesque location, where the North Atlantic meets the mountains. You are in the back and beyond of Madeira. A) the local Rodoeste bus takes 3 hours from the hotel to the capital Funchal for €5 each way cheap as chips, but the catch is you either get the 7.30am or 12.30pm service and share it with sweaty passengers and chickens flapping in cages (of course you change at Sao Vincente) good luck with that. And if you don't love narrow mountain roads don't bother! Views are goof if you do. B) Hire a car- you need one, if you plan to explore the island, from this hotel. C) Taxi's can cost €130 return to/from Funchal from the Hotel... The hotel in general is average certainly not a four star in my opinion. The hotel needs some TLC with tiles missing in both the outside and inside pools, there was a great crack on the bedroom wall in the room (well done the couple who did it) no seriously the hotel is on top of a cliff so you'd expect a little movement. The hotels Air Conditioning does not appear to function in the restaurant and it is considerably hot at times, sweating eating a salad.. (not that I fear Salads). The food is a little same, with not a great choice to be honest. No snacks except cake and biscuits between 1600-1700 no toasties or burgers etc, drinks it seemed were only available at the bars or with your meal, that were inclusive. The place was spotless though, can't fault them with that... BUT unless you hire a car or don't plan to explore, then maybe it might be ok for you.
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Date of stay: September 2021
lhalpin72 wrote a review Aug 2021
West Midlands, United Kingdom3 contributions5 helpful votes
Just got back from a week stay at this hotel and would definitely not be returning. Not as described 750m walking distance to bars, shops and restaurants. Had to pay 13euro there and back just to eat at another restaurant as the food at the hotel was not nice. Not a lot of choice, air conditioning broke in restaurant so was too hot to even sit in there. No entertainment at all, I can understand about covid but not even background music. Pool bar advertised at opening at 12.00 but was 12.17 most days. Only drinks there was part of all inclusive, snacks had to be paid for. This hotel is advertised as 4 star all inclusive, definitely wasn’t, stayed at better 3 stars. Not enough sun loungers, people we’re putting towels on the grass. Staff were very rude and not helpful at all. Inside bar you had to wait for staff to come and serve you as they were also working in the dining room. Slabs were uneven when walking around. Indoor pool was disgusting, broken tiles in the pool. Stagnant water around the sides of the pool as if it hadn’t been cleaned at all. Arrived at 1.00 and was given key for room, went to room and it hadn’t been cleaned or sanitised from previous guests, was told shouldn’t of gone to room till 2 even though was given key and directions to get to room. Only seen sanitising of sun loungers twice in the whole week. Spent a lot of time in cafe opposite hotel where we ate and drank most days. Cake was advertised 4.00 - 5.00 from bar. You had to ask for it and then the staff would walk into dining area to get it you, no choice and felt uncomfortable after they returned as you had put them out. Lizard/newt creature in bath first night.
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Date of stay: August 2021Trip type: Traveled as a couple
3 Helpful votes
Mandy I wrote a review Aug 2021
Devon, United Kingdom4 contributions3 helpful votes
Arrived at 2pm had to wait an hour for our room, as it wasn't ready. The smell in the reception area is gag worthy . Room is of adequate size but very outdated, two single beds put together and bathroom that needs attention, had a open drain/ vent and this would flood out water, this obviously was not a recent issue as the bottom of the bathroom door was warped and cracking. Both pools had tiles loose or missing, some sun loungers were damaged, jacuzzi not in service. Food was awfull, lots of fruit which was my saving grace, sometimes some of the food looked reused from earlier sittings. Had a packet of butter that was covered in ???? Looked like someone had used it earlier not opened it but maybe put it on to their plate and then it was put back into the next sitting of butter supplied . No bar snacks, ice creams unless you paid extra even though we were all inclusive . No entertainment put on not even any background music anywhere. Terrace area was dirty, fag butts and packets left around, slabbing was loose and not enough seating supplied. Some staff could be rude . Nothing but a public pool,bar and restaurant within walking distance, worth a visit but walking back is all up hill and has lots of steps would not be suitable for small children or those who are unable to walk far. There is a small cafe, bar restaurant outside the hotel, decent food friendly staff. Would not recommend this hotel to anyone!!! Taxi fares are extortionate and the buses are to much hassle having to change over ect. Thankfully we had some great weather as had it been raining we would have came home early.
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Date of stay: August 2021Trip type: Traveled as a couple
3 Helpful votes
barrie wrote a review Aug 2021
Southend-on-Sea, United Kingdom1 contribution4 helpful votes
The hotel in poor condition need of attention, mould on the balcony wall, tiles missing in both pools, pool bottom dirty, some staff members seemed to be inconvenienced when ask them something, from 10 o'clock to 11 o'clock you can't get a drink of anything tea, coffee, water, coke, the all inclusive is none excivtive any snacks like chips you have to pay for, and no entertainment anywhere
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Date of stay: August 2021
Room Tip: Room 228 beautiful view
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4 Helpful votes
GlobeTrotting148364 wrote a review Aug 2021
4 contributions8 helpful votes
Just don't do it so bad beyond belief. Hotel staff food Paid a grand left after 22 hours not that must be bad. Lost cause. I'm no snob , picky, hard work, unreasonable just want to protect people want to spend their hard earned money wisely
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Date of stay: August 2021Trip type: Traveled as a couple
3 Helpful votes
$68 - $126 (Based on Average Rates for a Standard Room)
monte mar palace hotel ponta delgada, monte mar palace ponta delgada
PortugalMadeira IslandsMadeiraPonta Delgada
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Frequently Asked Questions about Monte Mar Palace Hotel
Which popular attractions are close to Monte Mar Palace Hotel?
Nearby attractions include Levada Do Reí (3.9 miles), Sao Vicente Caves (3.9 miles), and Igreja Do Senhor Bom Jesus (0.3 miles).
What are some of the property amenities at Monte Mar Palace Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Monte Mar Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Monte Mar Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Monte Mar Palace Hotel?
Conveniently located restaurants include Restaurante Lavrador São Vicente, Restaurante Caravela, and Casa de Palha.
Are there opportunities to exercise at Monte Mar Palace Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Monte Mar Palace Hotel have an airport shuttle?
Yes, Monte Mar Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Monte Mar Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Monte Mar Palace Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Monte Mar Palace Hotel?
Many travelers enjoy visiting Santana (6.5 miles).
Does Monte Mar Palace Hotel have any great views?
Yes, guests often enjoy the ocean view available here.