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Virgilio Grand Hotel

Via Giuseppe Romita 262, 04029 Sperlonga Italy
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Guests1 room, 2 adults, 0 children
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Traveler (379)
Room & Suite (149)
Dining (83)

About

Location
Cleanliness
Service
Value
Virgilio Grand Hotel, Sperlonga's modern and welcoming 4-star hotel, is situated in the heart of one of the most exclusive and attractive villages in Italy, very close to the historical centre and just a few steps away from the sea.Our hotel provides the warmth and care of the best Italian hospitality along with comfort, functionality, relaxation, quality, wide and well-lit open spaces, blended together to create an elegant atmosphere, enriched by carefully chosen details.The hotel has 72 finely appointed rooms with innumerable services of the highest quality, carefully prepared to meet all sorts of requirements and to offer a pleasant stay to all our guests. It boasts the largest and most modern Congress Centre in Sperlonga and a wellness centre, for a marvellous experience in the world of well-being.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Shuttle bus service
Business Center with Internet Access
Conference facilities
Spa
Free internet
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business

Location

Full view
96Great for walkers
Grade: 96 out of 100
45Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
1,095Reviews19Q+A21Room tips
Traveler rating
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Popular mentions
The hotel is fantastic. I was sacred because when you look around all hotel look pretty run down but Virgilio Grand hotel is surprisingly modern. The parking is a bit tight but no big deal. The swimming pool area is also very well kept although you do hear the noises from the road above. Sperlonga is a beautiful city.
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Do not believe the pictures you see online. This is a flea bag motel not a 4 star hotel. Walls peeling, musty smell that never goes away. Ac smells of mold. No bar,pool or any other decent amenities. Snacks are in a machine next to the tiny elevator and look very old. Worst international hotel I've ever stayed at. I've stayed at hotels in rural Kentucky that were a thousand times better.
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We stayed at the Virgilio Grand Hotel for a week while staying in Sperlonga. The hotel is very nice and in a great location. There is a great breakfast selection. The rooms are excellent and very clean. The pool is very clean and a good size. Staff are good but not exceptional. Would recommend if staying in the area.
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Do not expect a 4 star hotel. The advertised swimming pool with relaxation area and poolside bar are closed. The pool is filled with stagnant water. The hotel did not inform guests of this nor offer any compensation or alternative facilities unless you complain. The hotel still advertises in its brochure, “To ensure that your relaxation is complete the hotel has an outdoor pool with jacuzzi and solarium to enjoy a quiet and secluded area.” Pictures of the pool are still shown on-line. The pool area was I understand closed in July due to a very tragic incident, there is therefore nowhere outside to relax. We booked the hotel because it offered a pool and secluded areas to relax. The pool area is currently taped off with the pool being full of stagnant water. The poolside relaxation area and bar are also not accessible. Due to many of the facilities being closed, this hotel does not deliver on its promise and is not worth the cost. There a number of 3 star hotels nearby which have beach facilities just over the road from the hotel that appear better value for money and offer just as much if not more than the Virgilio Grand. Without the advertised facilities I do not see the Virgilio Grand as a 4 star hotel and is therefore overpriced. At no time before arrival were we told the swimming pool was closed, we would have changed our booking if we had been. It was only when we asked did the hotel admit the pool area had been closed. There are no signs informing guest of the closure. We were told a private beach was available, it was however a twenty-minute walk away or having to wait for a shuttle bus, and it would cost 25 Euros per couple for two loungers and one umbrella. On our initial complaint we where not offered anything to compensate for the lack of facilities. It was only after we complained directly to the manager and sent an email that we were offered 100 Euros deducted from any extras we consumed (we didn’t consume any as the restaurant did not have any vegetarian options on their menu and the main bar was closed during our stay) and a 10% discount. We received an email response to the effect that other customers were only given a free beach facility when they complained, whereas we where being given a 10% discount, I assume because we complained in writing. This suggests to me that the hotel has no interest in customer care or fairness. The rooms are good, clean with excellent showers. There are balconies, but ours and most others have no view, overlooking as they do either the car park or straight into other hotels’ or apartments’ rooms and balconies. The food choice at breakfast was excellent. Service however was inconsistent, with some staff welcoming and hardworking and some who’s job seemed to be to avoid eye contact and interaction with customers. Free public beach areas are accessible over the main road from the hotel. The hotel was very quiet to the point of feeling eerie, possibly as there is nothing in the hotel to do. The advertised American Bar was closed all the time we were there and appears only to be opened for conferences. There is a small uninviting bar in the lobby next to the reception. We didn’t see anyone using it. We were informed the cost of the spa was 25 Euros per person per hour.
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First time visit to Sperlonga which was wonderful. Hotel experience unfortunately suffered due to the Pool being unavailable since July. We booked earlier in the year and visited for 4 nights in September so found out when we arrived. The superior room with balcony was disappointing. The room was great but the balcony faced the reception window and the road all about 4 yards away and was very restricted so we did not use it. - The room was spacious and very clean with fresh bath towels supplied daily. - Gym was a bit spartan but useful for a static cycle and use on the multigym. - Frustrating with the Hotel free internet as it repeatedly cut out and you had to book back in repeatedly. Hotel staff were good and breakfast also very good. Although the Hotel is described as access to a private beach, this is correct and a bus is laid on for you or you can walk it to the Hotels private beach in 20 or so minutes or the beach at the end of the road in 3 minutes. You do have to pay the hotel 25 euro for the bed and 2 parasols each day on the hotel private beach although the management gave us this as a complementary as the pool was closed. The beach and the sea is a highlight as was the old village and restaurants.
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Response from sperlonga, Responsabile relazioni con la clientela at Virgilio Grand Hotel
Responded Sep 22, 2018
Dear Guest, we are very glady to read your positive feedback about breakfast service, staff's help and his work oriented to the customers' satisfaction; instead we are very sorry to read your bad feedback about the problem of the pool, unfortunately closed for an accident in July (and youself write that we maded all possible,offering you free beach service), gym and the room assigned. We hope to welcome you again in Sperlonga, solve this problems and offer you a best stay We cordially greet
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PRICE RANGE
$161 - $614 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
virgilio grand sperlonga, hotel virgilio grand
LOCATION
ItalyLazioProvince of LatinaSperlonga
NUMBER OF ROOMS
36
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