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Hotel Zafiria

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Epar. Od. Gortinas - Matalon, Matala, Crete 70200 Greece
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Traveler (148)
Room & Suite (35)
Pool & Beach (13)

About

#8 of 17 hotels in Matala
Location
Cleanliness
Service
Value

Finding an ideal budget friendly hotel in Matala does not have to be difficult. Welcome to Hotel Zafiria, a nice option for travelers like you.

Guest rooms offer amenities such as a refrigerator and air conditioning, and guests can go online with free internet access offered by the hotel.

The property also boasts a pool and an on-site restaurant, to help make your stay more enjoyable. If you are driving to Hotel Zafiria, free parking is available.

Matala has plenty of cafes. So when you’re here, be sure to check out popular spots like Mama's Bakery and Smile by Voula, which are serving up some great dishes.

Hotel Zafiria looks forward to welcoming you on your visit to Matala.

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Property amenities
Free internet
Internet
Pool
Outdoor pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Restaurant
Breakfast buffet
Poolside bar
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Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English
193Reviews7Q+A13Room tips
Traveler rating
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  • 44
  • 18
  • 13
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Popular mentions
George T wrote a review Aug 2020
13 contributions28 helpful votes
Horrible experience! We had booked a 5 night stay with my partner as we were driving though Crete for our summer holidays. Having been to Matala and Crete a few times before we thought we’d get a budget hotel to save some money but never going back to this place again! 1. When we came in to the reception to check in, the person I spoke to -who I assume is the owner - was just plain rude. He gave no explanation about anything, e.g. what time was breakfast served, where was the pool, when the cleaners would come etc. But just gave me a key, showed me to the building across which is where the room was and left. 2. So I go upstairs and enter the room and surprise surprise, IT HAD NOT BEEN CLEANED. Some people might think this is not important but let me remind you, there is a second wave of COVID-19 happening so I would expect them to at least check if the room is ready for the next guests! 3. The hotel advertises there is free parking. INCORRECT. There is an unsecured “designated” piece of land with space for 7-8 cars (including the staff’s vehicles... really?) so if there is no space there (which is usually the case) you need to find a spot on your own! Free hotel parking is false advertising. 4. The room was tiny. It was just a bed with two bedside tables and a stand with a mirror (with a tv on a wall that I am sure no one ever uses). In the bathroom, the shower area was so small one person could not even fit in it. 5. The linen and towels we got were NOT clean. One towel had brown stains on it (not kidding) and the sheets where so thin from all the years of washing they were falling apart and you could see right through them. 6. The room was extremely outdated - The mattress was the most uncomfortable thing I have slept on and I have stayed in hostels and bunk beds and never complain about these things. You could literally see that the two sides of the double bed had sunk in and therefore after the first couple of days we started waking up with back pains. Also, the fridge was making so much noise (probably because it was so old) it was waking us up and unfortunately with this heat we needed to have cool water so we couldn’t just unplug it! 7. In the bathroom the stand over the sink had a disgusting smell. We even tried to clean it with wet wipes and sanitizer but the smell never went away... 8. The breakfast system they had was a joke. A small bench with a few things (fine, it is a budget hotel, we get it) and two ladies that supposedly serve you from the “buffet” to make sure no one is touching the food etc. Let me tell you, NO ONE wears masks and if they do they just put it under the nose / chin or even elbow. Apparently it is just an accessory and is only used in case the authorities make a surprise visit. The food was just just bad. 9. Finally, in our first morning when we decided to go downstairs to get to the beach we had to walk past animal feces at the stairs area. I don’t post many reviews but this experience had to be shared. Avoid if you want to enjoy Matala. It is a shame if you have to waste your time with all the hotel problems rather than looking for the next beach and / or restaurant visit.
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Date of stay: August 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from DIONISSIO DIONISSIO, Ιδιοκτήτης at Hotel Zafiria
Responded May 28, 2021
Athough you did not stay in our hotel , reporting everything wrong, for example in serving breakfast the girls wore masks normally all over the face. You are the only one who saw something else. Nevertheless THANK YOU
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dianaflo wrote a review Dec 2019
Coromandel Peninsula, New Zealand26 contributions41 helpful votes
We loved this hotel with its outdoor pool situated under the cliff with pool bar and lit up at night. Great outdoor courtyard with excellent live band playing. Walked across the road where steps led down to the beach. Hippie vibe retained but updated. Loved also the back lit caves on the cliff opposite.
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Date of stay: August 2019
Rooms
Cleanliness
Service
Room Tip: Top floor is quieter and closer to the pool.
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2 Helpful votes
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JanitaCzech wrote a review Oct 2019
United Kingdom92 contributions80 helpful votes
The hotel is OK, it is not a luxurious one, but comfortable and clean. The staff was very nice and helpful. I wouldn't hesitate to go there again. The city beach is very near. There are several car rentals nearby, we rented a car from Nikos and made several trips on our own.
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Date of stay: July 2019
2 Helpful votes
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VIPtripsISRAEL wrote a review Aug 2019
Crete, Greece38 contributions22 helpful votes
Love this place. You have great breakfast. Beautiful wish. Wifi, air conditioner in the room. This year we were in a new room on the 2 floor with new strong shower. Clean beds. Also you have a bed for child for free. Big space in the lobby.television in the room. But the most I portent that you have a possibility to walk around because you already situated in the center of matala. Very happy to stay here and come back again.
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Date of stay: August 2019Trip type: Traveled with family
2 Helpful votes
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Advking1 wrote a review Aug 2019
Wilmette, Illinois24 contributions47 helpful votes
The Zafiria hotel, large and well located in the middle of amazing Matala. Catering to returning generations of visitors and friends, the Zafiria has long been positioned as the center of fine hospitality in Matala. One only need to witness the daily parade of repeaters as they stroll through the reception. All of this has been created by the remarkable smile, helpfulness and unstoppably friendly attitude of the hotel manager, Dionnissi. While is is true that the hotel is wanting some renovation, it is indeed receiving it, on an annual basis it appears. What Zafiria has though, in spades, is hospitality, which indeed seems to trump a dark reception area, when Dionnissi lights it up with personality. Contrary to another review, my repeated experience is also that the large cleaning staff keep the entire building very, very clean. The pool area, is also a wonderful highlight. When in Matala, wanting old style help and hospitality? Check out Dionissi and the Zafiria team. You will Not be disappointed.
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Date of stay: September 2018
2 Helpful votes
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PRICE RANGE
$45 - $79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zafiria hotel crete
LOCATION
GreeceCreteHeraklion PrefectureMatala
NUMBER OF ROOMS
60
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Frequently Asked Questions about Hotel Zafiria
Which popular attractions are close to Hotel Zafiria?
Nearby attractions include Matala Beach (0.08 miles), Matala Caves (0.07 miles), and Prisma (0.09 miles).
What are some of the property amenities at Hotel Zafiria?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Zafiria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Zafiria?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Zafiria?
Conveniently located restaurants include George's Yard, SCALA Fish Bar Restaurant & Hotel Boutique, and Grill House Giannis Family.
Are there opportunities to exercise at Hotel Zafiria?
Yes, guests have access to a pool during their stay.
Are pets allowed at Hotel Zafiria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hotel Zafiria?
Many travelers enjoy visiting War Tunnel (8.0 miles).
Does Hotel Zafiria have any great views?
Yes, guests often enjoy the mountain view available here.