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Lake Saroma Tsuruga Resort

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306-1 Sakaeura, Tokorocho, Kitami 093-0216 Hokkaido
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Traveler (276)
Dining (70)
Room & Suite (59)

About

#1 of 34 hotels in Kitami
Location
Cleanliness
Service
Value

See why so many travelers make Lake Saroma Tsuruga Resort their onsen ryokan of choice when visiting Kitami. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.

The rooms offer a refrigerator and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Lake Saroma Tsuruga Resort features a 24 hour front desk, a concierge, and room service. In addition, as a valued Lake Saroma Tsuruga Resort guest, you can enjoy a sauna and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

There is no shortage of things to do in the area: explore popular gardens such as Lake Saroma Wakka Nature Centre.

At Lake Saroma Tsuruga Resort, your comfort and satisfaction come first, and they look forward to welcoming you to Kitami.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Billiards
Karaoke
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Vending machine
Table tennis
Shuttle bus service
Banquet room
Meeting rooms
Hot spring bath
Open-air bath
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Chinese, Japanese
237Reviews0Q+A6Room tips
Traveler rating
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  • 27
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  • 3
Time of year
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Popular mentions
Bill S wrote a review Jul 2021
Big Bear Lake, California2143 contributions54 helpful votes
Beautiful location, friendly staff and great atmosphere. They have two onsens they swap genders on odd and even days so try both. Breakfast was outstanding. They do get you when you check out with a small hidden fee called an onsen tax. Famous bike path starts near hotel and they rent bikes.
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Date of stay: June 2021Trip type: Traveled solo
Room Tip: The lake has tides like the ocean so if May look different during different times of the day. ...
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Response from サロマ湖鶴雅リゾート Sightsee, 支配人 at Lake Saroma Tsuruga Resort
Responded Aug 27, 2021
Thank you for using Saromako Tsuruga Resort. We are honored to be satisfied. We look forward to seeing you again.
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AndraYo wrote a review Mar 2021
Tokyo, Japan1152 contributions160 helpful votes
+1
We reserved an upgraded room with a couch & telescope: amazing to watch the squid boats going out for the early morning catch. Then to be served the freshest of fresh seafood for breakfast, wonderful. The local foods from bamboo tips, pumpkin, corn fritters, and fried tofu with very large "fuki": first time to try, all were delicious. The Beauty of Wood" is repeated in hand-carved artworks, special woodwork in the lobby, the wooden furniture, to the vaulted ceiling of the onsen bath. I especially liked the Ainu pattern of the Yukatas. Our visit was some time ago but Unforgettable... The room & housekeeping were all first class. Free Parking; even had a Library if bad weather. Would love to visit in the winter for Ice Fishing on Lake Saroma.
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Date of stay: April 2020
Room Tip: If staying in, reserve a room with a telescope.
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Response from サロマ湖鶴雅リゾート Sightsee, 支配人 at Lake Saroma Tsuruga Resort
Responded Aug 27, 2021
Thank you for using Saromako Tsuruga Resort. We are honored to be satisfied. I hope you can use Lake Saroma in the summer next time.
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Panvi Liao wrote a review Dec 2019
Xiamen, China61 contributions15 helpful votes
Wonderful view of lake and Sea of Okhotsk Clean room with coffee bar and fridge, comfort tatami style beds and great view outside the window (sunset visible) Nice restaurant with wonderful view, full choices of foods Great thermal spring room
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: all rooms with great view
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1 Helpful vote
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Response from Fearless09970405378, 支配人 at Lake Saroma Tsuruga Resort
Responded Jan 7, 2020
Thank you very much for coming to Saromako Tsuruga Resort. I am very glad that I was able to spend my time relaxing. By all means, we look forward to returning with you on the next occasion, together with all the staff. Thank you for posting
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HonoluluMoon wrote a review Sep 2019
Honolulu158 contributions51 helpful votes
Lake Saroma Tsuruga Resort or Saromako Tsuruga Resort was a very interesting. A large picture window for you to gaze at the sunrise, sunset and all the birds. They even have binoculars to use in your room. Onsen was good and quite a lot of people used the ping pong table instead of the pool table.
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Date of stay: September 2019
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Response from Fearless09970405378, 支配人 at Lake Saroma Tsuruga Resort
Responded Jan 30, 2020
Thank you very much for coming to Saromako Tsuruga Resort. I am very happy to be satisfied with your stay. Table tennis is a conference facility, and if there is no reservation, table tennis is open. If you have a chance, we look forward to your visit. Thank you for your post.
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J_Su_Mw wrote a review Jul 2019
52 contributions9 helpful votes
Stayed here mid June. It was a rather quiet hotel with mostly local tourist and few foreigners. Hotel is good, all rooms facing the lake, with a souvenir shop and coin laundry below. Our package include dinner and breakfast buffet. Upon checking in, they asked if we have any seafood allergies. At first we were kinda confused, as its a buffet anyways, if we have allergies we simply just dont eat it. During dinner we found out that aside from the buffet, they give you per pax one raw giant scallop, prawn, and oyster. Its such a waste because our kids cant eat sashimi yet. We asked if they could just grill it but they said no. Perhaps if we told them during check in then things could be different?
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Date of stay: June 2019
Value
Location
Service
Trip type: Traveled with family
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Response from Fearless09970405378, フロント オフィス マネージャー at Lake Saroma Tsuruga Resort
Responded Jan 30, 2020
Thank you very much for staying at Saromako Tsuruga Resort. Sorry for the lack of explanation. In this hotel, besides the buffet, there is a set of sashimi platter on the table, and it is a style that you can eat with the buffet, It can be changed upon request in advance. We look forward to seeing you again on occasion. Thank you for your post.
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PRICE RANGE
$165 - $739 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoKitamiAbashirikohan Onsen
NUMBER OF ROOMS
70
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Frequently Asked Questions about Lake Saroma Tsuruga Resort
Which popular attractions are close to Lake Saroma Tsuruga Resort?
Nearby attractions include Lake Saroma Wakka Nature Centre (1.0 miles), Cape Kimuaneppu (3.1 miles), and Forest of Tokoro Remains (0.1 miles).
What are some of the property amenities at Lake Saroma Tsuruga Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Lake Saroma Tsuruga Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lake Saroma Tsuruga Resort?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Lake Saroma Tsuruga Resort?
Conveniently located restaurants include Rest House Tokoro, Lake Saroma Tsuruga Resort la Mer, and Saroma-Ko Tsuruga Resort Histoire.
Are there opportunities to exercise at Lake Saroma Tsuruga Resort?
Yes, guests have access to a sauna during their stay.
Are pets allowed at Lake Saroma Tsuruga Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lake Saroma Tsuruga Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Lake Saroma Tsuruga Resort?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Does Lake Saroma Tsuruga Resort have any great views?
Yes, guests often enjoy the lake view available here.