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Macdonald Forest Hills Hotel & Spa

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1,934 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Forest Hills Hotel & Spa
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Showing 1,897: English reviews
Glasgow
Reviewed February 14, 2016

We had an excellent stay. The views are amazing, the rooms was spacious and the facilities including pool, sauna,steamroll and hot tub were great. The food at breakfast was nice and staff were attentive.

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Helpful?
Thank Lucy H
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear Lucy S, Thank you for your wonderful five star review about Macdonald Forest Hills Hotel and Resort. It is very encouraging to read that you were able to enjoy all of the spoils on our Resort. I am delighted that you had an “excellent” stay. The team and I look forward to welcoming you back and enjoying our “spacious...

Glasgow
Reviewed February 14, 2016

We stayed in room 111 and the noise above our room was very loud. We also booked breakfast in bed and we had to phone reception in the morning because our order hadn't been taken from the card which we had completed the night before. In addition we waited 40 minutes between finishing our main meal and getting our dessert.

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Helpful?
Thank aj12015
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear aj12015, Thank you for the time you have taken in writing a review about Macdonald Forest Hills Hotel and Resort. I am sorry for the noise from the guests above your room. I also appreciate all of your comments regarding your food and beverage experiences. I have taken this up with my team who would like to echo my...

Renfrew
Reviewed February 14, 2016

Main hotel and restaurant a delight. Breakfast staff were fantastic. Pub Bar an absolute shambles. Matradee needs a lesson in manners. Abrupt, finger pointing & unhelpful. Lukewarm food served. Had to ask for our jug of water FOUR times before brought to us, we actually got our food before our drink. Hotel apologised for the service and as we had...

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Helpful?
Thank louiset287
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear louiset287, Thank you for the time you have taken in writing a review about Macdonald Forest Hills Hotel and Resort. I am disappointed to read about your experience in our Rafters Bistro – On behalf and my team, we would like to apologise. I will certainly be taking this up at our next Food and beverage meeting to ensure...

Oban, United Kingdom
Reviewed February 12, 2016

Lovely hotel, attentive staff, beautiful location. Only criticism as non-meat eaters is the very restricted and unchanging menu. Only one vegetarian starter & main course is monotonous if staying for several days though food and service very good.

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Helpful?
Thank Peter W
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear Pete and Eileen, Thank you for taking the time in writing a review about Macdonald Forest Hills Hotel and Resort. I have discussed your comments with our chef and we are sorry that you felt our vegetarian offering was not up to the level of the rest of our offering. We will certainly review this and make changes where...

Greenock
Reviewed February 12, 2016

Had an excellent stay, all staff very helpful and professional, food was to an excellent standard although hand cut chips were offered on evening menu we felt that they were frozen and not reheated to a good standard. Breakfast was to a high standard service wise although fresh tea/coffee and toast was not offered.

Review collected in partnership with this hotel
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Helpful?
Thank Andrew B
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear Andrew B, Thank you for your kind words in your recent review about Macdonald Forest Hills Hotel and Resort. I am sorry about your chips. I would like to assure you that these are hand cut everyday and cooked from fresh. I am sorry too that you were not offered a second cup of coffee at breakfast. I will...

Dumbarton, United Kingdom
Reviewed February 11, 2016

this is a great hotel for couples as well as families, with a spa next to the main hotel and also timeshare lodges available. The grounds have a waterfall and a duckpond with an illuminated fountain at night. The food in the bistro (in the same building as the spa) was good and the food (and choice) in the main...

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Helpful?
Thank Ian W
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear Ian W, Thank you for the time you have taken in writing a review about Macdonald Forest Hills Hotel and Resort. I am delighted that you were able to enjoy all of the spoils we have to offer on our Resort. I agree with your sentiments in that our staff are “efficient and friendly”. I will pass on your...

Glasgow, United Kingdom
Reviewed February 10, 2016

Good sized smart bedrooms, fitness area nice and clean and relaxing. Drinks ridiculously high priced. Evening meal - ok not wonderful,Maybe they were a bit short staffed. We still enjoyed our stay though.

Review collected in partnership with this hotel
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Helpful?
Thank Karen P
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear Karen P, Thank you for your kind words in your recent review about Macdonald Forest Hills Hotel and Resort. I am sorry that your dining room experience was not as wow as what we aspire to make it. I will ensure that your comments are passed onto our team to ensure that we are back up to standard. I...

Carluke, United Kingdom
Reviewed February 10, 2016

My husband and I came here to celebrate a special big 'O' birthday! We were not disappointed. Room was immaculate and a great size with views over the loch. En-suite spotless and toiletries were excellent quality with excellent lighting. Staff were friendly but professional and waiting staff in restaurant were outstanding and really helped to make our stay with their...

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Helpful?
Thank Ishbel77
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear Ishbel77, Thank you for your wonderful five star review about Macdonald Forest Hills Hotel and Resort. We really enjoyed sharing you “0” two day birthday celebration with us. It is wonderful to read that we were able to enjoy most of our spoils. I am sorry that you never experienced our Spa – it is most certainly one of...

Innerleithen, United Kingdom
Reviewed February 10, 2016 via mobile

Stayed in the 2 bedroom Oak apartment. Couldn't fault the lodge, there was plenty of room, beds were very comfortable and it was clean. We had the use of the pool and I couldn't fault it. We had one meal on site, in the bistro above the spa. The food was good and reasonably priced. What let it down was...

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Helpful?
Thank AllyRobb
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear AllyRobb, Thank you for the time you have taken in writing a review about Macdonald Forest Hills Hotel and Resort I am sorry that your check in service between lodges and Hotel was not as slick as what it could have been. I have shared your comments with my team so that we can make improvements. I also appreciate...

Glasgow
Reviewed February 9, 2016

Had a lovely time at this hotel. Staff attentive, food great and rooms large sized, modern and comfy with everything you would need. Would recommend for a relaxing break even though drinks were a bit pricey.

Review collected in partnership with this hotel
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Helpful?
Thank Diane L
Jody M, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this review

Dear Diane L, Thank you for your wonderful five star review about Macdonald Forest Hills Hotel and Resort. I am delighted to read about how much you enjoyed your stay with us. Your kind words about our “attentive staff” are really appreciated – Thank you. We hope that you return soon for another “relaxing stay”. Thank you again for taking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled within the breath-taking scenery of The Trossachs, Macdonald Forest Hills Hotel & Spa provides a luxurious getaway right on your doorstep. Our hotel in Aberfoyle is located just 20 minutes from Stirling, 40 minutes from Glasgow and less than an hour from Edinburgh, offering the perfect retreat from city life. Indulge in award-winning dining in the Garden Restaurant, or enjoy a delicious afternoon tea on the terrace while watching over Lake Ard. Our sumptuous spa is just the thing if you need to relax, with a fabulous selection of Elemis treatments on offer or, for the more adventurous, why not take to the surrounding hills or venture out on to the lake. ... more   less 

Additional Information about Macdonald Forest Hills Hotel & Spa

Address: Aberfoyle, Kinlochard, Loch Lomond and The Trossachs National Park FK8 3TL, Scotland
Location: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Kinlochard
Price Range: $102 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Forest Hills Hotel & Spa 4*
Number of rooms: 55
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Also Known As:
Macdonald Forest Hills Hotel Aberfoyle
Macdonald Forest Hills Hotel And Resort
Macdonald Forest Hills Aberfoyle
Forest Hills Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Macdonald Forest Hills Hotel & Spa staff and other travelers.
23 questions
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Questions? Get answers from Macdonald Forest Hills Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dog friendly as well.”
 of 5 bubbles 88royg, 1 week ago | Read review
“Avoid the lodges as you pay a premium and not worth the money , especially due to coldness and damp.”
 of 5 bubbles jackpJ9809AX, 1 week ago | Read review
“Pay extra for a Loch view”
 of 5 bubbles EdinburghDonald, 2 weeks ago | Read review
“£20 extra for Saturday, £30 for superior room”
 of 5 bubbles 45years, 2 weeks ago | Read review
“Ask for loch view”
 of 5 bubbles angelae748, Feb 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question