The staff and people are amazing. The beach is not what we are accustomed to in the Caribbean. But they really try to keep it clean but it's filled with seaweed. The place needs a little bit of work but overall it was very nice....More
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first of all could I say thank you to marlin(house keeping)dahlia & zavelle (f/desk)claire's & Kenny (c/walk)Natalie (harmony pool)sherma (bar) Jill (silk/restaurant) and all the other staff that may our stay enjoyable these are the people why holiday makers keep coming back because they take...More
Hi Michael, Thank you for your review. I'm pleased to read that you had a happy and relaxing vacation experience with us and that so many of our staff made a positive impact on your stay. I will be sure to celebrate your comments with...More
Where do I begin? Upon arrival at Hewanorra Intl. Airport (UVF) everyone I interacted with was so very friendly and helpful from immigration to transportation. Before leaving the airport my bags were tagged with my room number and when I stepped out of the van...More
Hello Michael, When looking for the vacation spot "Hospitality, Food, Facilities, Fun, Food, Hospitality, Climate, Food, People, Hospitality, and did I mention Food??" are definitely items that one wants to mark on the list. We are pleased that we were able to deliver everything you...More
We stayed in a Harmony Concierge Junior suite We were met at reception with welcome drinks and towel and shortly booked in by one of the friendly concierge, who had already ensured we had reservations at each of the al a carte restaurants during our...More
Hello EssieMae, Here at Coconut Bay we really strive to create the most perfect experience imaginable for our guests. We are thrilled that you were able to enjoy all that we have to offer. From dining, to activities, to exploring beautiful St. Lucia- it sounds...More
We just got home yesterday we had the best time food-great even in buffet ,people couldn't do enough for you ,cleanliness -spotless , pools -great we just loved everything about this resort one of the best we have been to and we have been to...More
Good Morning, Glad you arrived home safe, and that you took the time to drop us a line. I was pleased to read your review and to acknowledge the team and Kenny. I would agree he is a great asset to the hotel, and he...More
"Request a room near the lobby for good wifi signal if it's important"
"Stay in the Harmony wing for an adult only experience.... that is more our style."
"At Coconut Bay choose a 4th floor suite with concierge service. If Serenity - grab anything you can get. It..."